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“great customer service” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   3460 Macon Rd, Columbus, GA 31907   |  
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Ranked #27 of 45 Hotels in Columbus
Salisbury, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great customer service”
4 of 5 stars Reviewed October 2, 2012

i booked this hotel after my husband completed airborne school we ordered the jacuzzi suite when i arrived at the hotel the a/c was broken i went to the front desk and the check in person called the maintenance man and tried to fix the a/c her self which didn't work so i had to stay in a hot room that night the next day the maintenance man came and he tried to fix it which didn't work i went a third time to the front desk and they sent the maintenance man again and they installed a brand new a/c which worked great. the jazcuzzi definitely needs to be replaced its very worn out and our jacuzzi was missing a handle it had a wire with duck tape wrapped around it the room service was great they were very nice

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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71 reviews from our community

Traveler rating
    26
    25
    10
    4
    6
See reviews for
32
10
4
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed September 30, 2012

My mother and stayed at the Comfort Inn because my son was graduating from the Army at Ft. Benning. The hotel staff were very nice and accommodating. The hotel was very close to Ft. Benning. The breakfast was fantastic which was a nice plus.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, Pennsylvania
1 review
3 of 5 stars Reviewed August 21, 2012

The hotel staff was excellent, especially the manager, Denise! They were very attentive to our needs and definitely made our stay more enjoyable. The surrounding area was okay, but the hotel could use some updates. Close to Fort Benning, which is perfect for graduation, which was the reason for our stay.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Birmingham, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2012

We've stayed here on 2 occasions and enjoyed both stays. The indoor pool is great, the rooms are clean and well maintained. The free breakfast was sufficient and the only complaint I have is that at 9 sharp they were pulling the breakfast.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Greenville, South Carolina
1 review
3 of 5 stars Reviewed February 25, 2012 via mobile

Staff was ok. First shift wasn't very helpful. Second shift was helpful but left her smile at home. Room was ok. Outdated, but has nice tv. Sheets were stained. Had to get new ones. Very noisy and loud late at night. We were on the first floor. Ok, but will probably stay somewhere else my next trip down here.

  • Stayed February 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Frederick, Maryland
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2012

We stayed at the Columbus in on Macon Rd. in Columbus, GA, while our son graduated from his Army Basic Training at Ft. Benning. The staff was extremely helpful and responded immediately to any question we had. The room was very clean and moderately spacious. The breakfast had good selections and had a staff person manning it. There was a small pool which we did not have time to use, but we were glad it was there, and would have used it if we had stayed longer. The price was reasonable. We used our AARP membership to get a discount. There is also a military discount which our son was able to use when he needed a room for one night after Basic Training and before his next assignment. This motel was only 5 miles from Ft. Benning and the access to and from the base was easy.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Hinesville, Georgia
1 review
1 of 5 stars Reviewed January 8, 2012

Arrived at hotel and didn't have reservations due to family members death only to find out the a retirement city of retirees had no military discount due to the military base being large. Always stay at Comfort Inn when traveling never again when going to Ft Benning. Had to select another hotel across the street that honored the retirees and veterans.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 3460 Macon Rd, Columbus, GA 31907
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 45 Hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 73
Reservation Options:
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Also Known As:
Comfort Hotel Columbus
Comfort Inn Columbus
Columbus Comfort Inn

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