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“Excellent stay” 5 of 5 stars
Review of Country Inn & Suites Columbus (Fort Benning)

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Country Inn & Suites Columbus (Fort Benning)
2.5 of 5 Hotel   |   1664 Rollins Way, Columbus, GA 31904   |  
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Ranked #25 of 46 Hotels in Columbus
phhenix city
1 review
1 helpful vote 1 helpful vote
“Excellent stay”
5 of 5 stars Reviewed December 23, 2013 via mobile

I came in out of the rain and Gabby was at front desk with a smile as if she was waiting on me to come in . She took care of me rite away and checked me into a nice clean room I appreciated that so much.. You have a winner in Miss Gabby. While there my lamp bulb went out and it was fixed rite away

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerica S, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, December 27, 2013
Thank you for taking the time to write us a review. I also would like to thank you for your kind words about Gabby! We appreciate feedback from our guests so that we can pinpoint what we are doing wrong as well as right. I shared your comments with Gabby and she was so happy that you wrote about her in your review! On behalf of the entire staff here at Country Inn & Suites, thank you for choosing us for your stay and we hope to see you again when your travels bring you back to the area!

Sincerely,
Gerica Stucker
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144 reviews from our community

Traveler rating
    90
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    13
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Greenville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013 via mobile

After staying at this location for the past 6 months I am truly amazed. The rooms are clean and the breakfast was great fresh and hot. The customer service is also steller! I must say Gabby is the best: her personality is amazing, she smiles and greets you daily as you go in and out, she will conversate with you and helps with any problems. I must say ROLLTIDE because she a dedicated loyal BAMA fan.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerica S, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, December 18, 2013
Thank you for taking the time to write us a review!

I am so glad that you have enjoyed your stay with us and love that you recognized Gabby. I have shared your comments with her and she was so proud that you mentioned her by name. On behalf of our entire staff here at Country Inn & Suites Columbus (Fort Benning), thank you so much for your business and we hope that you consider us next time your travels bring you back to the area.

Sincerely,
Gerica Stucker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma city, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013

We were very pleasantly surprised with our 4 nite stay. The accommodations were roomy and very clean. The staff was always pleasant and helpful, meeting all of our requests. Cornelius and Gabby on the front desk handled two of our "special needs" quickly and efficiently. Each morning Tonya got our day off the great start by not only have a hot breakfast in a pleasant, clean surrounding, , but a wonderful attitude and bright smile. This will definitely be our choice of lodging when in the Fort Benning area.

Room Tip: Bring a suit as they have an indoor, heated pool.
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerica S, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, December 4, 2013
Thank you so much for taking the time to write a review!

I have shared your comments with Cornelius, Gabby, and Tanya and they were all thrilled that you remembered and recognized them by name. I am very glad that you enjoyed your stay here at Country Inn & Suites and hope to see you again in the near future!

Sincerely,

Gerica Stucker
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McKinney, Texas
1 review
5 of 5 stars Reviewed November 11, 2013

The complimentary full breakfast was hot every day with a great variety. Ms Tanya took pride in the breakfast she served. She gave superb service and warm hospitality everyday. The hotel was clean and comfortable.The front desk was helpful and offered great service. I would stay here anytime I return to Columbus.
Kathryn Cooper

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerica S, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, December 4, 2013
Thank you so much for taking the time to review our hotel.

I have shared your comments with Tanya and she was honored that you mentioned her by name! We are all so glad that you enjoyed your stay here and hope to see you in the future!

Sincerely,

Gerica Stucker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downingtown, PA
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 5, 2013

We stay there from October 29th to the 31st 2013. While attending out son's graduation at Ft. Benning. It is about 8 miles from the base, but in the epicenter of activity in Columbus being on Rollins Way. Surrounded by Car Dealerships, Restaurants, and shopping centers you would never know it. The rooms were very noise free unless someone was right outside your door making a ruckus. The hotel staff could not have been nicer and the breakfast was very nice for being an "included" amenity. The only complaint I have with the food is that the coffee ran out and was not available through the end of the breakfast period and the gravy also ran out and was not refilled while we were there. Just a little more attention to detail. We would stay there again and will definitely recommend them to our military families who will be visiting the area soon.

Room Tip: We were in the direct middle of the hotel on the second floor. View of the lobby outside our door...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpana D, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, November 8, 2013
Dear Guest,

Thank you for recently being a valued guest at the Country Inn & Suites Fort Benning, GA and for submitting such a kind review. We are pleased that you enjoyed your stay with us, and that we were able to be of service to you. I will share your compliments with the entire Team.

Sincerely,

Kalpana Desai
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Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 4, 2013

Good value. Rooms were clean. Breakfast was good. Housekeeping was average as they skipped us the first day and my husband had to empty our garbages and get fresh towels on his own. Day 2 they cleaned after we requested at the front desk. Great to have books to borrow during our stay. Book if looking for a dependable average chain hotel.

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpana D, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, November 8, 2013
Dear Guest,

Thank you for taking the time to write a review about your stay. I am sorry to hear about the housekeeping service. Rest assured that I will be taking a closer look at the issue and will try to address it right away. We hope for another opportunity to exceed your expectations.

Kalpana Desai
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Eagle River, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

Front desk, service and housekeeping staff were all extremely friendly and helpful. Great location. Complimentary breakfast was full course meal with good variety. Very clean and attractive hotel. This was my second trip to Columbus and my second hotel, but if I ever return, I will stay again at the Country Inn & Suites without hesitation.

Room Tip: There is a business center and pool on first floor, and a washer/dryer on the second floor. Only 3...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpana D, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review, October 24, 2013
Dear Guest,

We are very pleased to see that you truly enjoyed your stay with us. We will make sure to share your compliments with the entire Country Team.

Sincerely,

Kalpana D
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Columbus (Fort Benning)

Address: 1664 Rollins Way, Columbus, GA 31904
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Columbus (Fort Benning) 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
This Columbu's Premier hotel is located less than 3 mile from Columbus, Ga downtown, and 6 miles from Ft Benning, GA. This is the Closest Country inn hotel to Ft Benning. If you are making plans to attend your recruit’s graduation at Fort Benning, we are the perfect hotel for you. Graduation from the recruit’s US Army training is an exhilarating experience for both the recruit and their visitors. Our well trained and educated staff will provide you an overall view of graduation ceremonies. ... more   less 
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Also Known As:
Country Inn & Suites Columbus (Fort Benning) Hotel Columbus
Country Inn And Suites Columbus (Fort Benning)
Country Inn Columbus
Columbus Country Inn

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