My "birthday" is my favorite holiday! Mrs. Yvonne, at the front desk, maximized my birthday guest experience, which exceeded my every expectation. Although I'm a priority club member; this by far was my absolute best guest experience yet. 2012 had been a health/challenging year for my fiance, and our room made ALL the difference. Mrs. Yvonne's heartwarming smile, and excellent guest relations skills set the atmosphere for rest of the weekend. We know that our Lord and Saviour set us up to be blessed and to be a blessing. All weekend the staff and service was top notched all the way. Truly, the entire staff which we encountered was very personable (LISA; BEN; Breakfast Chef)! I'm telling you. that Mrs. YVONNE; set the STAGE and in my book - "it took me a moment to get to know her; BUT it will take a LIFETIME for me to FORGET MRS. YVONNE @ the Holiday Inn Express in Columbus, GA. I SALUTE YOU AND THANKS A MILLION! Ooops the other young lady at the desk who provided us with simple directions - all day Saturday. I called her our Mapquest. THANKS! THANKS! THANKS! KUDOS!