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“Excellent Price/Quality Ratio” 5 of 5 stars
Review of Holiday Inn Express Columbus at Northlake

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Holiday Inn Express Columbus at Northlake
2.5 of 5 Hotel   |   7336 Bear Lane, Columbus, GA 31909   |  
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Ranked #2 of 46 hotels in Columbus
Saint Paul
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
“Excellent Price/Quality Ratio”
5 of 5 stars Reviewed November 18, 2012

In town for the School of Americas protest and associated discussions, I decided to stay at this location, which was at the very north end of town in a commercial area with a number of chain restaurants. It seemed safer than much of Columbus. The reception staff were very friendly and eager to please; they even checked on whether or not I liked the room after checking in. Generally speaking, the hotel seemed very new and clean. I had reserved a King Suite, which was really just a sitting area plus bed. It was well worth it, though; it had a fridge for my beer, a cabinet for my pistachios as well as a microwave in case I needed to warm up some hair removal wax. While the sofa already looked a little worn, it was comfortable, and I was able to lie back on it and watch television and drink beer. The bed was also comfy, and I slept very well. The bathroom was nice and spacious, although the amenities were way too basic (the shampoo didn't really lather). I did use the jacuzzi next to the gym, but when I first went down, I had to have someone open the door for me. The jets were not working properly; only one had any strength. Also, the door to the outside was not open (they could not find the key), so the room was really too hot for comfort. I did use the gym in the morning and thought the treadmill and available towels were very nice. The breakfast was plentiful with a choice of eggs, meat, biscuits and gravy, cereal, bagels and decent coffee (available 24 hours). The tables were made of granite and had nice chairs. Overall, I was impressed at how nice the hotel was and would come back to stay in a heartbeat.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 7, 2013
Thank you so much for your review of our hotel! We are so glad you enjoyed your stay with us and really appreciate all the wonderful compliments! Thank you also for your constructive feedback about the jacuzzi tub and also the amenities. Maintenance has been made aware of the issue you experience with the jacuzzi tub, and I'm pleased to announce that we are switching our amenities over to Bath and Body Works products within the next couple of months! We look forward to seeing you again the next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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171 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Italian first
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English first
Arlington, Texas
1 review
5 of 5 stars Reviewed November 4, 2012

The staff has exceeded my expectations throughout my stay. When the pay dryer broke, the staff dried my clothes in their laundry facility. When I left my rental car lights on, Ben at the front desk called room to room to find the car's driver. After I verified that it was my rental car, he said that he could arrange to get the car jumped if the battery was dead. (Fortunately, the lights weren't on that long so a jump wasn't needed.) Room service was excellent. The breakfast included fresh cinnamon rolls! The only drawback is the hotel is a little tricky to find because it's offset from one of the main roads. I highly recommend this hotel for a quiet stay in Columbus, GA.

Room Tip: Bring a clothespin if you get a room facing the parking lot. The parking lot lights are very bright...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Warner Robins, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012

Great place to stay. Breakfast was so-so. Omelet was frozen and re-heated in microwave. Probably not uncommon for this class of hotel. Sleeping quarters was very nice. New hotel. Friendly staff. Very clean rooms. Good value. Comparable to other hotels in the area. Good location to the new mall in Columbus.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pensacola, fl
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 24, 2012

Good experience. Hotel is new, clean, staff was friendly, room was clean and spacious. Comfortable bed. Very good stay. Would highly recommend. Basic outside pool with nice sitting areas. Inside jacuzzi. Couple of restaurants within walking distant.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Henderson, Nevada
1 review
5 of 5 stars Reviewed September 11, 2012

this is a very special hotel. iv stayed here several times and i must say i really enjoy my self. from the warm cookies at check in to the great smiles on the staffs faces. everyone says hello and askes " how are you". they make you feel as if you are family. when you first walk in the lobby is sparkling and the fish tank is amazing! the rooms are very clean and the beds and pillows are very cozy. they have a great managers reception monday and tuesday and the breakfast was awesome and i will be back again and again this hotel is my home away from home.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NY
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 4, 2012

Stayed here for 5 consecutive nights and was pleasantly pleased with my stay. The hotel has a nice sized "outside pool" but a jacuzzi indoors. Hotel gym was lacking but the hotel is associated with the MaxFitness down the street which was a great free alternative. Service was excellent and any need or question I had was taken care of. The hotel has a managers hour at night Mon. - Wed with free beer and drinks with also two types of food that was basically a snack. The hour went by way to fast. Rooms were nice and comfortable but shower water pressure could be better. Restaurants, stores and a couple of bars are in the area. Hotel is about 10 Min. from FT. Benning. Overall I would recommend this stay

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas, georgia
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 3, 2012

We had a terrific stay here. The hotel staff was friendly, outgoing and accomodating. This hotel is a model for what a hotel should be. It was packed over the Labor Day weekend and I have to admit I was concerned with how noisy it would be. I was pleasantly suprised and we had a great nights sleep. They also have many security cameras on the property which is a definate plus. The jacuzzi suite was wonderful. There is also a breakfast buffett with hot cinnamon rolls, eggs, bacon, sausage, yogurt, cereal and anything else you could want. The room was also very clean and ready before check-in. I recently stayed at an unamed four star resort where the rooms were $200+ a night and it was not nearly as nice as this Holiday Inn Express. Thank you for a wonderful and relaxing stay!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Columbus at Northlake

Address: 7336 Bear Lane, Columbus, GA 31909
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Columbus
#2 Business Hotel in Columbus
#5 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Columbus at Northlake 2.5*
Official Description (provided by the hotel):
Enjoy Your Stay at Our Comfortable Columbus, GA Hotel Our newly-built Holiday Inn Express Hotel and Suites Columbus at Northlake is a perfect Georgia hotel for business and leisure travelers alike.Our Columbus hotel is conveniently located off of Interstate 1-185 and US Highway 80. You are sure to stay busy during your stay at our Columbus hotel, located near many of Columbus' best attractions such as the Coca Cola Space Science Center, Callaway Gardens and the Chattahoochee Riverwalk. Our hotel in Columbus, Georgia is also centrally located near numerous military installations, including Fort Benning, the National Infantry Museum and the newly-built Port Columbus Naval Museum. Along with being conveniently located close to many Georgia attractions, our Columbus hotel is also close to Georgia businesses such as AFLAC, TSYS, Blue Cross Blue Shield and Columbus State University. Business and leisure travelers alike enjoy all the comforts of home and office at this hotel in Columbus, Georgia. There is a 24-hour Business Center for your business needs. Wake your family up to try our complimentary hot breakfast bar that features our signature cinnamon rolls, and spend the day by the heated, outdoor pool and spa. Start planning your visit to Georgia by booking your reservation today. You are sure to enjoy great Columbus hotel room deals and rates. We look forward to seeing you at the Holiday Inn Express & Suites Columbus. ... more   less 
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Also Known As:
Holiday Inn Express Columbus At Northlake Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn

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