The staff has exceeded my expectations throughout my stay. When the pay dryer broke, the staff dried my clothes in their laundry facility. When I left my rental car lights on, Ben at the front desk called room to room to find the car's driver. After I verified that it was my rental car, he said that he could arrange to get the car jumped if the battery was dead. (Fortunately, the lights weren't on that long so a jump wasn't needed.) Room service was excellent. The breakfast included fresh cinnamon rolls! The only drawback is the hotel is a little tricky to find because it's offset from one of the main roads. I highly recommend this hotel for a quiet stay in Columbus, GA.