We recently stayed at the Quality Inn for one night when traveling through Columbus. We arrived late to check in, but the person at the desk was nice enough and told us about the brekfast the next morning. Our rooms were a little smaller than expected, with 2 beds. I couldn't tell if they were twins or if they were doubles, but they were small whatever they were. From the look of the rooms, this is an older hotel. There was a small TV in the room along with a mini fridge and a microwave. There was only one sink, and not very much counter space. The bathroom itself was pretty small with only the toilet and shower. This hotel does not have the newer shower curtains that are rounded to give you more room in the shower, as they are still using the old kind of curtains that you are constantly rubbing up against. The room was pretty much clean from what we could tell. The beds left something to be desired, as did the pillows that were litteraly flat.
We had left the "Privacy Please" hanger on our door so that we could sleep late, and thankfully we were not disturbed. However, when we asked housekeeping for more towels, they told us that we would have to turn in some dirty ones before we could get anymore. We ended up leaving to hotel around 1 pm that afternoon and returned late the next evening. When we got back, our room still had not been cleaned, and we made sure to remove the hanger from our door before we left. So much for customer service in that department.
One other thing that we disliked was the smell of the water. I know city water sometimes has a very distinct smell, but I can say that I've never smelled water like that before.
If ever in the area again, I don't think that I will be staying at the Quality Inn, especially considering the number of other hotels to chose from in the area. In my opinion, the common areas of the hotel were decent, and the pool area looked very nice, but the rooms are definitely not up to par.