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“Our Wedding Rehearsal Event and Stay” 5 of 5 stars
Review of Hilton Garden Inn Columbus

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Hilton Garden Inn Columbus
3.0 of 5 Hotel   |   1500 Bradley Lakes Pkwy., Columbus, GA 31904   |  
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Ranked #16 of 45 hotels in Columbus
Zionsville, Indiana
1 review
“Our Wedding Rehearsal Event and Stay”
5 of 5 stars Reviewed October 23, 2012

We booked my sons wedding rehearsal dinner with this property, and booked several rooms for all of our out of town guests (which was everyone) through the weekend. The property was convenient, very clean, great ammenities, and an absolutely beautiful and calm setting with a pond and outdoor terraces on which to enjoy our family and friends. We can not be happier with how everything turned out, from the rooms to the rehearsal dinner event. The banquet room was lovely, but what really made the event was the spectacular (homemade) food and convenience for all the guests.

Our entire family is from across the US, and the groom is from another area outside Atlanta, so we heavily relied on assistance from the Sales Manager, Gayla Johnson to help us out from the long distance. Every time I talked with Gayla she was very calming and reassuring that all would be taken care of, and it was! She was my right hand guiding me to the appropriate vendors, menu, rooms, and everything in between. I can not thank her enough for all that she did, and always with a smile on her face.

The entire staff was very willing to make anything right so that our weekend could be the special event that it was, thanks to all of you !

IndyMom

Room Tip: Request a pond side room if staying longer than one night
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Hilton Garden Inn Columbus, responded to this review, November 14, 2012
Thank you for allowing our hotel and staff to be a part of such a special family event! We take great pride in knowing that we will be a part of great memories for years to come. We appreciate you taking the time to share with us your comments and know they will be passed along to all of our team members as well. Please keep us in mind for future events and we wish you and your family much happiness on the new addition to your family!
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190 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2012 via mobile

We only stayed here one night, but will definitely stay here again. Check-in was easy and fast. The staff we encountered were all friendly. Our room was clean and larger than I expected. I wish breakfast was included due to the high price of the room, but it was as to be expected when staying at Hilton. Finding a nice hotel in Columbus can be difficult, but this one is nice and clean and on a pretty piece of property.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Hilton Garden Inn Columbus, responded to this review, November 14, 2012
Thank you so much for taking to the time to share with us how your experience was here at the Hilton Garden Inn. We think we have an amazing hotel with amazing staff - but, it means the world hearing it from our guests! Please allow us to be your hotel of choice should you travel our way again!
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Newnan, Georgia
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2012

The location of this hotel is excellent, the property is beautiful. I was ready to go to bed and pulled back the sheets to find that something had been spilled in the bed by the previous guest and housekeeping had obviously not changed the sheets and simply made up the bed with the dirty sheets. The floors had not been vaccumed. Housekeeping was notified and responded immediately, which I appreciated. The 2nd day of my stay the floors still had not been vaccumed. Evidently housekeeping needs some closer supervision.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Hilton Garden Inn Columbus, responded to this review, October 17, 2012
I appreciate your feedback on your recent stay with us. I'm glad to hear that you were so pleased with our hotel's location and setting. I will look into the situation regardig your bed sheets so we can ensure that other guests will not have that same experience. That is very atypical of our hotel, but I am glad that the team responded to your situation so quickly. Please come see us again when your travels bring you to Columbus!
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Pickering, Ontario, Canada
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 4, 2012

I recently spent 2 nights at the Hilton Garden Inn on a business trio to the Columbus area. The hotel is nicely appointed with very friendly staff.

The hotel is located in a modern business park, close to a main thorough way, shopping and restaurants.

The rooms were nice, clean and mostly comfortable. The only issue i had with the room was the bed: there was a large lump almost in the middle of the king sized bed, but i was able to get a decent nights sleep.

The hotel does have a nice looking pool, but was too tired to use it.

My stay included breakfast on both mornings. The food was very good. It included fruit, cereal, breads, sausage, bacon and made to order eggs and omelets.

Again , the staff were super friendly. I will probably need to visit the area again and plan on staying here.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Hilton Garden Inn Columbus, responded to this review, October 8, 2012
Thank you so very much for allowing our hotel to be of service to you! We value your comments and look forward to your returning to our hotel in the near future! Thank you again for choosing the HGI!
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NE
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 15, 2012

I was in town on business in Columbus and always stay at Hilton properties. Chose this one based on other Tripadvisor reviews. The property sits on a beautiful little lake and is a way from the crowd in a business park. Lots of space outdoors to sit, chat or have a drink. The front desk staff were very friendly and efficient. The room is spacious, but appears dated. Just updating the telephone to one that isn't totally faded would make the room appear newer. Or a newer/more modern desks/lamp. And you don't get a special adjustable bed unless you stay in a King room for those that care. The rooms do come with a mini fridge and microwave whihc is great.

The hotel has a indoor pool and very small exercise room.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Hilton Garden Inn Columbus, responded to this review, October 8, 2012
Thank you so much for your comments! Please know we appreciate your feedback and hope to have the opportunity to serve you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville Ontario
Top Contributor
110 reviews 110 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 31, 2012

My family and I recently visited Columbus on our way to another destination. We were only staying one night and decided to stay at Hilton Garden Inn. The setting for the Inn is one of the best I have ever seen. It is located in an upscale business area and has a large pond by the hotel. This setting made for a very relaxing arrival and stay. The staff were outstanding espically the breakfast staff, they went out of their way to take good care of the children. The rooms were comfortable and clean. I would recommend this location to anybody travelling to Columbus GA.

Room Tip: We stayed in a suite but I feel that all rooms in this location would provide a great stay
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Hilton Garden Inn Columbus, responded to this review, August 3, 2012
Thank you so very much for allowing our hotel to be of service to you. We hope that when traveling back to the area you will choose our hotel once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braselton, Georgia
Top Contributor
134 reviews 134 reviews
25 hotel reviews
Reviews in 63 cities Reviews in 63 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed July 4, 2012

The Garden Inn is ideally located for seeing Columbus, adjacent to the interstate and easily accessible from the AL or GA side. It looks brand new, though it is 7 years old. The staff are professional, friendly and very concerned about your stay. The rooms are large and well furnished. A table and chair for work, minibar with hutch, nice bath, double beds in my room and a monstrous TV with many channels, Showtime and HBO. The breakfast is big and varied. You will love it.

Room Tip: Ask for lakeside.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Hilton Garden Inn Columbus, responded to this review, August 3, 2012
Thank you for your kind words and the opportunity to have you stay with us! We look forward to your next visit and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Columbus

Also Known As:
Hilton Garden Inn Columbus Hotel Columbus
Hilton Garden Inn Columbus Hotel
Hilton Columbus
Columbus Hilton
Columbus Hilton Garden Inn
Address: 1500 Bradley Lakes Pkwy., Columbus, GA 31904
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Columbus
#14 Family Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Columbus 3*
Official Description (provided by the hotel):
Experience True Southern Hospitality nestled in a tranquil lake setting. The hotel features a Full Service Restaurant and Lounge; indoor pool; business center and a 3000 sq ft ballroom for special occasions. Come see for yourself! ... more   less 
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