The only positive comment here is the breakfast staff and night front clerk who checked us in were very professional, courteous and polite. This is not a safe hotel to stay because our room was entered with a hotel key without our permission, suitcases gone through, furniture moved looking for valuables, and the individual(s) who exited left the deadbolt loock on and our room remained opened all day; not secured. Reprted incidence to local police and the assistant manager who kept on insisting we left our day opened. We are security minded people who NEVER leave our door open. The security lock key reader could not be read because we were informed it was broken so we could not determined who entered our room unlawfully. This situation still remains unresolved. The cleanliness of our room was very poor. After 12 hours of travel we were very exhausted and found the kitchen tables and counters not clean, not proper mattress pad cover on bed, and bathroom disgusting. The nice night clerk did clean our toliet and provided us with a proper mattress pad cover. We were too tired to move to another room and the assistant manager repeatedly told us we should had move to another room over and over instead of providing a sincere genuine apology for our inconvenience. We did report all the above to the manager and he did his best to compensate for our worst expereince ever at a hotel but nothing replaces the violation of personal belongings been gone through and lack of hotel security and very poor housekeeping.
- Official Description (provided by the hotel):
- Residence Inn Columbus, GA is only minutes from Interstate I-185, the Columbus Airport and Phenix City and is the ideal hotel for you, whether traveling on business or fun, for a few nights or many more! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Hotels.com, Cheap Tickets, Odigeo and Tingo so you can book your Residence Inn by Marriott Columbus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn By Marriott Columbus Hotel Columbus
- Residence Inn Columbus
- Columbus Residence Inn