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“Good Value Except for Highway Noise” 4 of 5 stars
Review of BEST WESTERN Columbus

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BEST WESTERN Columbus
2.5 of 5 Hotel   |   3443-B Macon Road, Columbus, GA 31907   |  
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Ranked #32 of 46 Hotels in Columbus
Reston
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Good Value Except for Highway Noise”
4 of 5 stars Reviewed July 5, 2013

This hotel is a good value except for highway noise. Positive attributes include:
--clean linen, bathroom and floor
--well decorated
--well equipped with a microwave, refrigerator and desk
--wifi worked fine
The major issue with this room is that I was awoken by the sound of cars zooming down the highway about an hour earlier than I wanted to wake up. You would think that a national chain like Best Western would have minimum standards regarding the quietness of their rooms--unfortunately, not.

Room Tip: Bring ear plugs if you have to stay at this hotel. Good value, but just too loud.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, August 13, 2013
Thank you for taking the time to post a review regarding our hotel. We take to heart all the comments our guests post.

We are glad that you found our hotel clean and comfortable, and also have noted your noise complaint.

We are always striving to make this hotel a better place so will use your comments to improve to the best of our ability.

Thanks again for choosing Best Western.
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125 reviews from our community

Traveler rating
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    29
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2013 via mobile

We stayed here while in town for our son in laws OCS graduation. All of the staff were very nice and seemed always ready to help you. The location was very convenient with easy access to the highway. The rooms weren't too large but fine for what we needed. They were very clean and the bathrooms have a large "vanity" area with a small frig, coffee maker and there is a microwave. I thought the bed was very comfortable too! The breakfast was enough to get your day started and the area was well looked after. For the money and the location, this was a fine place to stay. I wouldn't hesitate to recommend it at all.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, July 1, 2013
Thank you so much for posting such a nice review. It is always a pleasure to serve our families of military personal.

We are glad that you chose to spend the time in Columbus, GA with us and hope if your travels bring you down this way again you will choose Best Western.
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Pendleton, Indiana, Usa
1 review
5 of 5 stars Reviewed June 19, 2013

We have stayed at this hotel twice as a family, and have found the staff to be exceptionally friendly and attentive. The room was clean and nicely decorated, and the breakfast offered a wide variety of foods (with an attendant who kept everything stocked and got tables wiped right away). The even numbered rooms face the freeway, and though I didn't find this bothersome (we stayed once on freeway side and once on the other side), if you want it very quiet, you might request an odd numbered room.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, July 1, 2013
We thank you for your continued patronage. We are glad that we can be your preferred hotel in the Columbus/FT. Benning area.

I will pass on the kind words to my staff.

We hope to see you again if your travel plans bring you back to Columbus, GA.
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Bentonville, Arkansas, Usa
1 review
5 of 5 stars Reviewed June 15, 2013

this is the first time we stayed in this hotel. We wer very happy with location, cleanliness, and the quietness of the other people staying there. We are looking forward to stay there again, thank you

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, July 1, 2013
We thank you so much for the kind words. We are glad you enjoyed your time with us, and hope you will visit again soon.
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atlanta
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 30, 2013

While the hotel is fair for the price and the personnel is nice, the hotel did not have a functioning wi-fi system in place working OK this past memorial week-end 2013. It claims free wi-fi, but it does not work at all. I would rather pay perhaps a bit but have the internet working! For me, wi-fi is now a basic essential service/feature. It is as important as having a functioning toilette.... I did signal the problem at the front desk twice but nothing was done.

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, July 1, 2013
Thank you for taking the time to review us. We are so sorry that you experienced trouble with our Wifi. We take these comments very seriously and since this was posted we have upgraded our system. It is because of guest comments that we continue to grow and improve.

So thanks again and we hope you will come and try out our new internet.
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Lynn Haven
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 12, 2013

Upside-Very Nice Clean Rooms & convenient location.
Waffle House-80 yards walk away!
Downside-Too Close to the Freeway (Noise). We had a room (113) on the Opposite (away from the Freeway). Yes it requires better sound proofing!
Breakfast-Lack of HOT Cooked Food! Yes they have the usual selection but when it comes to Food-it is self cooking micro pack stuff! It lowers the quality.
Yes overall OK accom. but with the huge selection of acccom I Columbus GA a definite Oncer!

Room Tip: It IS very good $$ Value. Request a room on the Opposite side from the Freeway. Have Breakfast at Wa...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, May 22, 2013
There are many hotel choices when visiting the Columbus GA area and we are glad you gave us an opportunity to show you some southern hospitality.

We appreciate all the feedback you have given us and will use it to improve our property.

Thanks again for choosing to stay with Best Western and if you are ever back this way please stop by again.
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Meriden, CT
2 reviews
4 of 5 stars Reviewed May 6, 2013

A good hotel, especially for the price. Not fancy, but very comfortable, and very easy to get to and from. Our room was small, but clean and well-kept. The wi-fi worked great. The staff is wonderful -- friendly, efficient and helpful. We love the breakfast attendant. She deserves a big raise. All in all, it has everything the traveler needs, and if the hotel doesn't have what you're looking for, you really don't need it.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at BEST WESTERN Columbus, responded to this review, May 22, 2013
Thank you for all the kind words about our property and staff. We know that you have many choices when visiting the Columbus GA area and are happy you chose to stay with us.

I will pass on the kudos to our breakfast attendant, who is indeed one in a million.

We hope if your travel plans bring you back to Columbus, GA you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Columbus

Address: 3443-B Macon Road, Columbus, GA 31907
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Columbus 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Conveniently located on Interstate 185 at Exit Six/Macon Road and only six miles from Ft. Benning GA, BEST WESTERN Columbus enjoys close proximity to Columbus Metropolitan Airport and popular local destinations such as the Columbus Civic Center, Woodruff Farm Soccer Center, and South Commons Softball Complex as well as the home offices of internationally known corporations such as AFLAC, TSYS (Total System Services), and Synovus.Many recreation, entertainment, and shopping venues are within a short drive from the hotel, as well as local area attractions such as the Springer Opera House, Columbus Museum, and the River Center for the Performing Arts, Callaway Gardens and others.So whether you are visiting Fort Benning for your soldiers military graduation, cheering on your young athlete in one of the many youth soccer, softball, baseball, or cheerleading tournaments held each season in Columbus, in town for a business meeting, or simply passing through, you can be sure that our friendly, knowledgeable staff is working hard to provide you with clean, comfortable hotel rooms, affordable rates, and superior customer care.BEST WESTERN Columbus: proudly serving Columbus, Fort Benning, and Phenix City AL since 1989.We look forward to serving you. ... more   less 
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Also Known As:
Best Western Columbus Hotel Columbus
Columbus Best Western

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