We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“HORRIBLE” 1 of 5 stars
Review of Homewood Suites by Hilton Columbus

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Homewood Suites by Hilton Columbus to your Saves list
Homewood Suites by Hilton Columbus
3.0 of 5 Hotel   |   6614 Whittlesey Blvd, Columbus, GA 31909   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Special Military Rates
Ranked #6 of 46 Hotels in Columbus
Certificate of Excellence 2014
Maryland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“HORRIBLE”
1 of 5 stars Reviewed December 28, 2012

Stay somewhere else in Columbus - you have plenty of choices! I cancelled my rooms (8 of them) over the phone but did not jot down my cancellation numbers. Now I am faced with an $825 bill I have to pay!

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon P, General Manager at Homewood Suites by Hilton Columbus, responded to this review, December 31, 2012
Thank you for your feedback. we are so sorry our cancellation policy did not meet your needs. Your comments will help us to improve our policies and better serve our guest in the future. If you would like to further discuss this incident, please feel free to contact me directly. Thank you and again I apologize.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

224 reviews from our community

Traveler rating
    154
    40
    17
    7
    6
See reviews for
112
24
12
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Ellenwood, GA
Top Contributor
51 reviews 51 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2012

My family and I stayed at this location for CSU graduation weekend. We had four rooms. The service was great. The hotel staff was accommodating and very nice. We had a graduation reception at the hotel and received assistance with everything we needed. The location of the hotel was great as well. The selection of restaurants were abundant. To top everything off, the breakfast at this hotel was simply fantastic. Grits were hot, creamy and simply delicious. The other breakfast items were good as well. My entire family really enjoyed their stay.

Room Tip: Every room is a good room at this hotel.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this review, January 21, 2013
Thank you for allowing our hotel and staff to be a part of such a special family occasion. Graduations are once in a life time events and we're thrilled that your stay at our hotel made it even more memorable! We hope that if you should have the need to travel back to this area that you will choose to stay with us again. Again, thank you and congratualations on the graduation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 16, 2012

There is no doubt that Hilton Hotel is good,,, But the hospitality is worst here. As a VIP guest i am staying in hotel but i am feeling here like a 2 star hotel for services. I would like to prefer my next stay in another hotel :@

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this review, April 19, 2013
Thank you for taking the time to write regarding your stay with our hotel. We take each and every comment under consideration. We would welcome the opportunity to meet with you and see how we can improve your next experience at our hotel in the future. Again, thank you for your comments and we hope to talk with you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 11, 2012

To start off with, this hotel's location to restaurants and stores is perfect. Everything you could possibly want is RIGHT down the road. If you just want to grab something to eat without travelling, this, along with all other Homewood's i've stayed at, has AMAZING food Monday through Thursday in the lobby. I was pretty impressed with the range of menu, and quality of food provided for the manager's reception. The rooms are nice, quite spacious, and very nicely decorated. The pool looked nice, and clean, however I never made it in. The fitness center is small, but adequate with cardio machines and some weights. The one and only complaint I can have about this hotel is that the eggs are a bit runny at breakfast, if they tightened that up, I couldn't have any complaints!

Room Tip: Pool view also faces the road, otherwise it's just trees.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this review, November 14, 2012
Thank you for taking the time to let us know how much you enjoyed your stay with us! We review each guest comment with our team members to allow them to share in the pride of a job well done or to see where we may have an opportunity to improve. Please know your comments and loyalty are very much appreciated by our entire team! Please come and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 30, 2012

I stayed here for 5 nights on business. The hotel is 10-15 mins drive to downtown Columbus but the shopping centre is over the road and Wall mart, TK Max a little further up. The taxi driver told me it was too far to walk from the hotel to Wall mart - but I walked back (approx 20 min walk) and the area seems safe to walk around (I'm female). Numerous Bars/restaurants within walking distance. The hotel offers a great self service breakfast with plenty of choice (hot and cold). Tea/Coffee is available 24/7in the breakfast area. Mon - Thurs 5.30- 7.30pm snacks and wine/lager are available free of charge. Although I didn't take advantage of this, the food looked more along the lines of a meal rather than a snack. The bedrooms are large, clean, very comfortable and I experienced no noise during the night. The kitchens have dishwasher, microwave and large fridge (which was great for keeping drinks cool.) Finally, the staff are exceptional. Polite, VERY helpful and willing to assist with queries whenever approached. I would have no hesitation in using this hotel again when I next visit Columbus.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this review, November 1, 2012
Thank you so much for taking the time to tell us how we're doing! It means the world to us to know what our guests are saying about us. We agree with you as well that the walk to the local stores and restaurants is a short trip and the area is extremely safe. As a female traveler for you to feel that as well is so important. Again, thank you for your comments and we hope that when you travel to our area again that you will allow our hotel to be of service to you for all future stays. We look for to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 28, 2012

We travel to Columbus 2-3 times a year. We always want to stay at Homewood Suites. Very large rooms, great breakfast and totally responsive staff. The rooms have always been sparkling clean. Simply a great place to stay.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this review, October 30, 2012
Thank you SO very much for taking the time to let us know how were doing! We love all our guests.....but, REPEAT guests are the BEST!!! That means we're truly earning your loyalty with each stay! Please know we appricate you and hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abingdon, Maryland
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 6, 2012

Stayed here for 2 weeks while working at FT Benning. Hotel was conveniently located for restaurants, shopping, FT Benning and airport. Great staff that really strived to make guests feel welcome. The manager made sure that I was happy with room and cleaning. Breakfast and dinner were very good. It was peaceful and relaxing and easy to get work completed. Would definitely stay there again if in the area.

Room Tip: I stayed in the back of the hotel away from the road noise.
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amandaryals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this review, October 9, 2012
Thank you so much for taking the time to let us know that you had a great stay at our hotel! We strive to always exceed expectations...and it's so nice to hear that we did! Please don't hesistate to call on us again when you travel back to Columbus. Again, thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Homewood Suites by Hilton Columbus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Columbus

Address: 6614 Whittlesey Blvd, Columbus, GA 31909
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Columbus
#4 Romantic Hotel in Columbus
#8 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Columbus 3*
Number of rooms: 91
Official Description (provided by the hotel):
Preferred Hotel for Aflac, Synovus, TSYS, Columbus Regional Hospital, Houghston Hospital, Ft. Benning, CORTA Tennis, CYSA Soccer, IBM, Accenture, NCR, Wellpoint, Koch Foods, McKesson, Columbus Sports Council, ASA Softball, USA Shooters, Dept of Homeland Security, Within walking distance of over 150 restaurants and shopping choices! Columbus, GA's Premier All Suites Hotel located in the Heart of Best Shopping and Dining Selections! Whether you stay for just one day or for a year! We have all you need to feel just like home! Complimentary Evening DCinner with Beer and Wine Monday - Thursday and Full Deluxe Breakfast Buffet 7 days a week.... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Cheap Tickets, Hilton Hotels, Odigeo, getaroom.com, Hotels.com, Agoda and Hotwire so you can book your Homewood Suites by Hilton Columbus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Columbus Hotel Columbus
Columbus Homewood Suites

Owners: What's your side of the story?

If you own or manage Homewood Suites by Hilton Columbus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.