We stayed here for 2 nights and the room was fine. Clean, large and comfortable. The hotel is close to several of the Interstates so it is convenient.
The complaint we had was with customer service. We checked out on Monday morning but my wife forgot 2 dresses (in a Dress Barn bag - 1 still with the price tags on) in the closet. We realized our error 2 days later while travelling in Florida and called customer service to see if they had still them. After being transferred around to several departments we finally got the voicemail of a manager and my wife left a message explaining about the dresses and asking them to call her back on her cell. We did not get a call back the next day so we called again and got switched between multiple people that were not very helpful. Finally, after repeated calls we got in touch with a manager that said no items were left in the room and there were no dresses in lost & found. The manager also said no one had stayed in that room since we had left. We can only assume that someone in room service found the dresses, saw that they had the price tags still on (a stupid mistake on our part), and took them and returned them to the store to get the cash. Obviously we are unhappy and will not stay there again.
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- Also Known As:
- Courtyard Atlanta Airport South Hotel College Park
- Courtyard College Park
- College Park Courtyard
- Courtyard Hotel College Park