We came here on the recommendation of the Marcliff Hotel as they were full.We arived for dinner only, with guests and were a party of 6. There was a wedding but only two other couples in the dining room. After taking our order, the waiter came back to confirm the order then the wait began. We were shown into the dining room eventually,a waitress poured water into the wine glasses.When our starter arrived the order was wrong and the restaurant manageress prceeded to argue this point, then she blamed "the foreign guy" for this error. A member of our party was left with no starter for at least twenty minutes and no explenation. At this point I got up from the table and spoke to the duty manager Who said he would sort things. The wine did not arrive and when it did there were no glasses to pour it into.However the restaurant manageress proceeded to knock the wine stand accross the room.At one point the staff were looking in a cupboard for more glasses and everyone was different! There were so many problems we do not have room to document them all.
The whole evening was a complete farce.
We had travelled 300 miles and had guests otherwise we would of walked out in the begining.
Needless to say a little finesse would have gone a long way.
- Official Description (provided by the hotel):
- Maryculter House Hotel is an independently owned 4 star Country House Hotel nestled on the banks of the famous River Dee, just a few miles outside Aberdeen. The Hotel has 2 restaurants, The Priory is our Fine Dining Restaurant which holds a AA Rosette and our Poachers Brasserie for more informal dining. It also has 4 function rooms of varying sizes suitable for conferences, private dining, corporate entertaining and dinner dances, etc. The Hotel is set in 5 acres of gardens with free parking. ... more less
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- Also Known As:
- Maryculter Hotel Aberdeen