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“Portlethan” 4 of 5 stars
Review of Premier Inn Aberdeen South (Portlethen)

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Premier Inn Aberdeen South (Portlethen)
Mains of Balquharn, Portlethen AB12 4QS, Scotland   |  
Hotel amenities
Ranked #1 of 1 Hotels in Portlethen
newcastle upon tyne
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Portlethan”
4 of 5 stars Reviewed May 4, 2013

Pleasant stay only trouble was sitting in the Pub attatched we were asked to move seats (after sitting there for over 2 hrs) it was'nt in the restaurant area but a couple came in who normally sit the on a sunday at 5 o'clock , so needless to say they lost our custom, I did find this a bit strange

Room Tip: Rooms facing south were nice
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, May 17, 2013
Dear skywalker11,

Thank you for taking time to review your stay with us at Premier Inn Aberdeen South.
I am so pleased to read that you found our hotel pleasant.

We are very sorry about your bad experience with the restaurant next door. I will pass your complaints to the restaurant manager and please be assured that your feedback will be taken seriously.

I hope to welcome you in the near future.

Best Regards,
Tomasz Safier
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191 reviews from our community

Traveler rating
    103
    62
    20
    5
    1
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70
38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Chorley, United Kingdom
Top Contributor
115 reviews 115 reviews
92 hotel reviews
Reviews in 61 cities Reviews in 61 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 17, 2013

Stayed for one night in April. Paid £81 for one nights stay room only.
Check in same as usual and polite. Room same as all premier inns.
30 mins free internet not enough. Pillows plenty to choose from. Bed comfy and room clean.
Food in pub next door was ok usual brewers fayre.
Had a good sleep but prefer other hotels that have different feel to them and not the same. Also prefer to order food to the room and also get wi-fi in with the cost.
Great location for my business visit straight on the A90. Which you can't really hear.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, April 18, 2013
Dear SteBrizz,

Thank you for your feedback about your stay at Premier Inn Aberdeen South (Portlethen).

It is sincerely nice to hear that you found our team to be polite and rooms clean and comfortable.

All the Premier Inn's are similar concept hotels to ensure our guests receive the same high standards across all our sites.

Overall, I am very glad you had a good sleep with us and we are looking forward for your next visit to Premier Inn Portlethen.

Best Regards,
Tomasz Safier
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Chalus, France
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 4, 2013

I'm quickly becoming a fan of the Premier Inn chain. The rooms are large (especially for UK) and well furnished (even if all identical).
The staff at Aberdeen South were brilliant, friendly and helpful. The room we were given was at the back of the building which was great as it meant that we didn't get any road noise (the A90 is one of the main roads into Aberdeen). I would recommend that you ask for a room at the back, also there didn't appear to be a lift so suitcases had to be carried upstairs. The Brewers Fayre next door is an easy option for eating in the evening. We were there on the Sunday so there was a roast buffet - however we ordered off the menu as we had a voucher and the food was rather disappointing. The Brewers Fayre is also used for breakfast and if I compared this breakfast to other ones I've had at Premier Inns this one was far superior. I would definitely stay at this Premier Inn again.

Room Tip: ask for a room away from the road side.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, April 7, 2013
Dear Dils23,

Thank you for your review about your stay at Premier Inn Aberdeen South.

I am delighted that you found our staff brilliant. We pride ourselves on delivering great customer service and going an extra mile for the guest.

The feedback about your eating experience will be passed to the Restaurant Manager.

Overall it is very nice to hear that you are becoming a fan of the Premier Inn and we are looking forward for you next visit to Aberdeen South (Portlethen).

Best Regards,
Tomasz Safier
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Southsea, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2013

Travelling with my father around Scotland for a long weekend, Premier Inns seem the most logical choice in somewhere quick and cheap to stay overnight, while being safe in the knowledge of receiving good standards.
This Premier Inn is all this. Brilliant night's stay, and great location to jump straight onto the A90. We had dinner in the adjoining Brewer's Fayre, and was good, although a little overpriced IMO. Breakfast as always, is good Premier Inn standard, and the coffee is top notch.
Highly recommended.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, April 3, 2013
Dear jonnyf90,

Thank you for your feedback about your recent stay at Premier Inn Aberdeen South (Portlethen).

At Premier Inn we pride ourselves on ensuring our guests have clean and comfortable room and I am very glad you have experienced that.

I have passed your comments on to the restaurant general manager, who I am sure will take your feedback on board.

The All you can eat Premier Breakfast and unlimited Costa Coffee refills for £8.25, which I am sure you agree is great value for money.

The team and myself are looking forward to welcoming you back in the near future.

Kind Regards,
Tomasz Safier
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Crewe, United Kingdom
Top Contributor
58 reviews 58 reviews
51 hotel reviews
Reviews in 49 cities Reviews in 49 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here for one night and arrived at 11.30pm, the two guys on reception were friendly and helpful and the room was usual Premier Inn standard, i.e. large, clean and with everything you need.

Not much more to say really, I choose to stay in Premier Inns whenever I'm away from home on business as they do exactly what they say on the tin, and are much better than other chains I've tried at more money.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, March 22, 2013
Dear Gordonrgs37,

Thank you for your kind review about Premier Inn Aberdeen South (Portlethen). Your positive feedback about the friendliness and helpfulness of our team is much appreciated.

It is sincerely nice to hear that you found our hotel to be the "usual high standard" and prefer to stay at Premier Inn's than in other chains.

We are looking forward to your next visit to Aberdeen.

Kind Regards,
Tomasz Safier
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Edinburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2013

Stayed for three nights from Saturday to Tuesday. I had to request a room change to the back of the hotel due to the noise from people leaving the restaurant. The reception staff were friendly and polite. Unfortunately housekeeping seemed to disregard the "Do Not Disturb" sign on my door and woke me up on the final morning of my visit. Rooms were very clean and comfortable but soundproofing could be better. Wifi was slow and almost unusable at times. On the plus side the restaurant was excellent and parking was always available. Would use again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, March 22, 2013
Dear SHal76,

Thank you for your review about your recent stay at Premier Inn Aberdeen South (Portlethen). You feedback is crucial to us.

I am very sorry that our housekeeping team has waked you up. The following will be investigated and addressed. In regards of wifi, on next occasion please come and speak to our friendly team on site and we will try to sort it for you.

Overall, we are very pleased you would use our service again and we are looking forward to your next visit.

Best Regards,
Tomasz Safier
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Bathgate, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2013

Stayed one night on business. First time in a Premier Inn and if all are of this standard would have no hesitation in staying again. Room clean and modern. Bathroom area again clean and roomy. Downside was one of the bedside lights was not working and the shower gel dispenser had ran out, Bed was large and comfortable and had a flat screen T.V with tea and coffee making facilities. All in all a great business hotel.

Room Tip: The carvery/bar has regular food offers - eat as much as you want curry on a thursday and promotions...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T0MASZ_SAFIER, Operations Manager at Premier Inn Aberdeen South (Portlethen), responded to this review, March 12, 2013
Dear Realist1201,

Thank you for your review about your recent stay at Premier Inn Aberdeen South (Portlethen). Your feedback is much appreciated.

We are very sorry about the issues you have experienced with bedside light and shower gel. On next visit, please do not hesitate to come and speak with any of our friendly team members who will do their best to sort your problems.
Overall, we are very happy that you enjoyed our facilities and have no hesitation in staying with us again.

We are looking forward to your next visit to Aberdeen.

Best Regards,
Tomasz Safier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Aberdeen South (Portlethen)

Address: Mains of Balquharn, Portlethen AB12 4QS, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Portlethen
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Portlethen
Price Range (Based on Average Rates): $
Number of rooms: 92
Official Description (provided by the hotel):
Located 6 miles outside of the City Centre, Aberdeen South Premier Inn allows easy access to the city and other destinations such as Portlethen and Stonehaven. This is an ideal business location during the week and fun for all the family over the weekend. Our Aberdeen South Premier Inn has everything you'd expect, incredibly comfy beds in every room, free parking and an onsite Brewers Fayre restaurant serving great value pub favourites in a family friendly environment. ... more   less 
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Also Known As:
Premier Inn Aberdeen South Hotel Aberdeen

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