After checking in at 3 and resting for an hour, our child and I began sneezing, coughing, and eyes watered. Son got an asthma attack. We showered, thinking it must have been something from outside. Went to dinner, child got a little better, came back, child got worse again. Spotted mold on furniture. Smelt like a cat through the air vent. Had to check out within 4 hours of checking in. Came home feeling better, opened luggage and eyes started watering again. Had to wash everything and throw away bags and containers that had been in there. Otherwise, it was a cute motel. We chose it specifically because they do not allow pets or smoking.
Room Tip: Good place if you have no allergies or asthma
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 31, 2011
July 2011
Upscale and Affordable, The Gem of the Mountains, Family owned and operated, 11 years of quality service and personal attention to details, Perfect score of 100 at each and every County inspection for 11 years!! This and more is what you will find at Mountain Aire Cottages & Motel, so it is with great disappointment that I read the July 9th traveler review. We are a small property, so I know intimately each Motel Room and Cottage, and upon hearing of a complaint by this particular guest, I personally inspected the Motel Room from top to bottom. Neither Pets or Smoking are EVER allowed in our Motel or Cottage Interiors. We do have Maxine and Midnight, our 2 outside cats that most all of our guests love and ask for by name when they return year after year, but again, NEVER allowed inside. One side of a night stand in this guests room had a small amount of mildew on a back leg and side, which I promptly cleaned, likely because not all Rooms rent out each night, and it had been raining most afternoons. I smelled no odor. I urge all readers to weigh the overwhelming number of positive reviews against this one negative review, and I personally invite anyone coming to visit our beautiful Rabun County to visit our lovely property for Clean, top quality, family owned and operated lodging. Mountain Aire Cottages, The Gem of the Mountains!!
Thank you.
Frank Lastra - Owner/Innkeeper
Becky & Doug Berliner - Manager/Innkeeper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.