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“Fun place, great for families” 4 of 5 stars
Review of BEST WESTERN PLUS Ruby's Inn

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BEST WESTERN PLUS Ruby's Inn
2.5 of 5 Hotel   |   26 South Main Street, Bryce Canyon City, UT 84764   |  
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Fairfield, Connecticut
Top Contributor
195 reviews 195 reviews
52 hotel reviews
Reviews in 83 cities Reviews in 83 cities
85 helpful votes 85 helpful votes
“Fun place, great for families”
4 of 5 stars Reviewed June 28, 2014

Cute and fun. Huge gift shop, laundry room, indoor pool, ice cream, restaurant...it's all here! Nice rooms. Buffet was average. Small grocery store. Native American gift shop, regular gift shop, has station, diner next door. People here are all very nice

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, July 3, 2014
We are so glad you enjoyed our service and were able to explore the area! There are great shops at Old Bryce Town with delicious ice cream and fun novelties. We have a great general store located right at Ruby's and a few restaurants to choose from! The general store has great selections from grocery items to camping gear, clothes, and souvenirs! Thanks for staying with us!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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2,289 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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Los Angeles, California
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 26, 2014

We stayed in Bryce Canyon for a night on our cross country move/road trip. We loved the park and the hotel was so close to the entrance. After dark, we drove up the road a few miles to Fairyland Canyon just before the actual entrance to the park just to check out the stars - wow. My only complaint in Bryce Canyon is the seemingly little restaurant options. We ate downstairs at the Ruby Inn restaurant and it was fine - average food that is overpriced but what are you going to do! Not a bad deal for priceline express deals for 85 bucks.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, July 3, 2014
We are glad you were able to stay with us during your visit to Bryce! It really is a spectacular view from so many vantage points and there is never a bad time to see it! We do have three local restaurants on property, Cowboy Buffet & Steakhouse, Canyon Diner, and Ebenezer's Barn & Grill!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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Los Angeles
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 25, 2014

We stayed one night at the Lakeside Lodge (one of several buildings on the property), facing the lake, 2nd floor, in a two queen-bed room. The room was clean and comfortable but a pricey. However, they have a deal going where the 2nd night is 50% off. The double sink counter are outside the restroom and shower room which helps with family traffic in the morning. No noise or other room problems. The WiFi was average. The hotel is a large facility with the main building and surrounding buildings ("lodges) to the side and back. The pool looked nice but you will need to walk a bit from the lakeside lodge to get to it. It is geared toward tourism and they do not have any continental breakfast - although two restaurants exist on site. Their general store is well stocked and large with areas for souvenirs, gifts, small market, art shop,etc. There is a gas station, horse back riding trips, ATV rentals, etc. When we were there, more than half were foreigners on tours. Bottom line, you are paying for the location since entrance Bryce is just a mile or two away. We did eat at the restaurant and confirmed that while the buffet is o.k., individual dishes seemed more tastier. We probably will stay there again, just because of the location, but will bring sanwiches next time for dinner.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, June 25, 2014
We do have many service directly available while staying with us at Ruby's Inn. The main attraction will always remain beautiful Bryce Canyon National Park and we are just minutes away from the entry gates! Thanks for staying with us!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 24, 2014 via mobile

No matter how low or how long the air conditioner ran the room did not get cold at all. Room was some what clean and it was not a 5 star resort. If you are looking for something close to Bryce, then this the place. Easy to get to and easy to get out. It's expensive for what you get.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, July 9, 2014
We do apologize that the air was not a comfortable temperature for you. We do hope you alerted staff to your needs during your stay with us! We do have a great location just outside Bryce Canyon National Park.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 23, 2014

Even though there are limited lodging choices while visiting Bryce Canyon, we were still happy with the accommodations. It was only a couple of miles from the park entrance.Ruby's Inn is a large, touristy resort with all the amenities. We stayed in one of the Lakeview Lodge rooms. It was in the back of the resort and actually faced a little manmade lake. Very serene and quiet. Our room was comfortable, spacious and clean. It had a microwave and refrigerator. I had to do laundry so having an on-site laundry facility was a big plus. (Wash was $2.50/load and the dryer was $1.50/load-and it actually dried my clothes the first time around. Wash early because the place gets crowded once everyone returns for the evening. The on-site post office was handy so I could mail some postcards. The grocery store was way overpriced but the Campstore was reasonable and had a huge selection of souvenirs. We chose not to eat on-site because of the pricing and reviews. We drove about 4 miles out of town and ate at Bryce Canyon Pines Restaurant. Registration was easy and the employees friendly. Across the street is a little western shopping plaza with a gift store that sells souvenirs and ice cream. I would definitely stay here again.

Room Tip: Ask for the Lakeview Lodge as it is in the back and more private. Ask for a lake facing room.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, June 25, 2014
We are pleased you enjoyed your visit to our beautiful area and our property! We do have great amenities and the onsite laundry is no exception! Ruby's General Store is also a great place to find grocery items, souvenirs, and great reading material!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Top Contributor
213 reviews 213 reviews
42 hotel reviews
Reviews in 60 cities Reviews in 60 cities
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed June 23, 2014

We've been here a couple of times and there isn't anywhere else I would stay. We have stayed in the main hotel, but this time, we were in the lodge buildings, which were huge. The marketplace and store is filled with things that are useful to campers and guests. The lobby has desks for horse and helicopter rides.
We ate breakfast in the hotel; they have a very tasty buffet. Note that the ice cream machines operate for breakfast.
I used the laundromat at the hotel at 10 PM and it took no time to wash and dry with the machines.
Ruby's seems to have it all.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, June 25, 2014
We do try and have many services and amenities available to our guests! We have a on site restaurant in addition to the Canyon Diner and Ebenezer's Barn & Grill! We hope you were able to try out a horse ride or ATV rental during your stay with us! They have a view of the park that can't be beat!!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, Michigan
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 22, 2014

Bryce City consists of little more than two MEGA Best Western Properties. The property we stayed at had over 700 rooms. While we were there they sold out. Over priced because of location. Rooms were clean but no breakfast. Ate at the on-site restaurant and really felt it was a rip-off. There were at least 6 tour buses there which means they are packing them in and don't feel the need for customer service.

Room Tip: Did not visit the pool area in the main "lodge". (Its really just gift shops.) If you wan...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at BEST WESTERN PLUS Ruby's Inn, responded to this review, June 25, 2014
We are sorry to learn of your experience with us. We do seek to offer a variety of services and amenities to visitors during their stay in our beautiful area. Our location just one mile outside Bryce Canyon National Park does make us a convenient place to stay!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Ruby's Inn

Address: 26 South Main Street, Bryce Canyon City, UT 84764
Phone Number:
Location: United States > Utah > Bryce Canyon City
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bryce Canyon City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Ruby's Inn 2.5*
Number of rooms: 368
Official Description (provided by the hotel):
Best Western Ruby's Inn, the closest accommodations to Bryce Canyon National Park, is the perfect base for your exploration of scenic Southern Utah. We offer the finest accommodations and amenities in the Bryce Canyon National Park region. Ruby's Inn at Bryce Canyon is a destination in and of itself. Rubys Inn has 368 Spacious Guest Rooms, 2-Bedroom Suites, Non-Smoking Rooms, Color Satellite TV, Air Conditioning, Indoor and Outdoor Swimming Pools and Spas. At Bryce Canyon you'll enjoy horseback riding, ATV and helicopter tours, along with Bryce Canyon western experiences such as chuckwagon dinners, rodeos and more. You'll also find our General Store to be the largest, including an impressive selection of authentic Southwestern Indian arts and crafts including jewelry, pottery and weavings. Open All Year! ... more   less 
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Also Known As:
Best Western Plus Ruby`s Hotel Bryce
Best Western Rubys Hotel
Best Western Bryce
Bryce Best Western

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