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“Convenient access to Bryce Canyon Nat Park.” 4 of 5 stars
Review of BEST WESTERN PLUS Ruby's Inn

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BEST WESTERN PLUS Ruby's Inn
2.5 of 5 Hotel   |   26 South Main Street, Bryce Canyon City, UT 84764   |  
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Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Convenient access to Bryce Canyon Nat Park.”
4 of 5 stars Reviewed March 24, 2013 via mobile

Front desk staff were extremely polite and helpful. Room was spacious and very clean. Travelers need to plan ahead tough because everything in Bryce shuts down at 930pm. That means if you get in late you may be having a vending machine feast. The common areas are starting to show the wear and tear of having so many visitors. Could stand for an upgrade. Hotel restaurant should stay open til 10 or 11 on a Saturday. 930 is just crazy. There was a line nearly out the door at 915, so obviously the demand is there.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 31, 2013
I'm glad you enjoyed your stay with us and found the front desk staff to be helpful. Places do close down fairly early in this area, mostly being family-run restaurants and shops, but Ruby's Steakhouse will still seat you as long as you're in line by 9:30. I hope you were able to get a good meal.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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2,288 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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Munich
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 19, 2013

We stayed for 2 nights to visit Bryce canyon. The location of Ruby's is ideal for that, just some miles before the park entrance. The rooms are nice, spacious, clean and quiet (if you get one in the front building ask for one further back). Ruby's offers one stop shopping: hotel, gas station, big store with souvenirs, clothes, a supermarket, camping etc. The restaurant is worth its money if you take the buffet (available for breakfast, lunch and dinner) . It can be crowded - as everything else is closed in March, but staff is very friendly.

Room Tip: Rooms in the buildings further away from the road ar quieter
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 21, 2013
Thank you for taking the time to write this review. We are very close to the entrance to Bryce Canyon, which makes us a great starting point for your exploration of the National Park. I'm glad you were able to visit our General Store which, like you said, is pretty well-stocked with most things a guest may need.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 19, 2013

This hotel was alright, I guess. My room was very basic but, then again it was $80/night. I ate at the hotels restaurant, which had decent food but, the interior was very basic as well. My server was nice and timely even though she was clearly busy. If I visit again I'll likely stay here again. No complaints.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 20, 2013
Thank you for your comments. I'm glad you'd stay with us again and we look forward to having you here.

If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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Yackandandah, Australia
Top Contributor
89 reviews 89 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 16, 2013

The Ruby was right at the gates for Bryce Canyon and as such was great. It is very large and has a real monopoly on the area which is not a bad thing but makes it fairly generic. We had no choice as to where we ate as all restaurants were closed for winter, but the food was ok, if a little mass produced. Breakfast was great and quite cheap surprisingly. The room was comfortable and the bedding and beds fresh. It was extremely cold and the heating was excellent. Parking free and easy. I would stay there again but maybe not for a long stay. It was perfect for the one night to explore the canyon and drive on.

Room Tip: We stayed in a lodge not the man part of the hotel and it was fine . Quiet and parking right at the...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 20, 2013
Thank you for your stay with us at Best Western Plus Ruby's Inn. The local restaurants do close down for the winter, but I'm glad you were able to get a good breakfast at the Cowboy Steakhouse.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 15, 2013

I had read the reviews before I made my choice of where to stay, and they steered me in the right direction. Initially thought I wanted to stay in the main lodge, but was placed in the Deer Lodge as pets aren't allowed in main lodge rooms. It worked out pretty nicely. The room and bathroom was clean and spacious. The guest laundry was modern and very clean. Yes, it was rather inconvenient to use the pool and hot tub, but we just drove over, changed there, and drove back to our room - no big deal. The other Best Western is the next-best-choice in town, but we learned that the guest there use Ruby's indoor pool and hot tub during the winter months, and people aren't kidding - Ruby's restaurant is the only game in town this time of year, so as far as convenience goes, Ruby's has it all over the Grand. The restaurant menu is very limited (perhaps 10 items) and the food seemed like it was prepared in advance and reheated. My burger and fries was dreadful, but the beef stew was really good. It helps to be hungry when you go in to eat :-) The general store was awesome - everything you need to stock up, get supplies for a picnic lunch or whatever. Spent a lot of time driving around the area (we day-tripped to Zion twice) and this is the place to stay.

Room Tip: The double King rooms in the Deer Lodge are one of the lesser expensive room types and HUGE.
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 20, 2013
Thank you for your review! I'm glad to read that you liked your room and your stay with us. Sorry to hear that you didn't like all of your meals, we do try to provide quality food at the Cowboy Steakhouse and I will pass those comments along. Sounds like we got it right with the stew, though.

The General Store is definitely well-stocked with everything from books on the area to jewelry, from shirts to groceries.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
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holland
Top Contributor
70 reviews 70 reviews
44 hotel reviews
Reviews in 49 cities Reviews in 49 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 5, 2013 via mobile

We stayed here for one night, arriving on a Friday. The hotel room was clean and everything functioned like we wanted. We had room enough for our two large suitcases. We had a nice late afternoon sunshine, in the Elk lodge. So I could sit outside with my glass of wine for a while, looking out across the snowy fields. The WiFi connection worked like we hoped it would. We had lunch and dinner in the restaurant. Contrary to the reviews we had read before, we appreciated both lunch and dinner. On Friday night a lot of weekenders came to have dinner at 7.30 pm. We were lucky to be served at 6.30 pm already. We enjoyed our stay here by much!

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 13, 2013
Thank you for your kind review! I'm pleased you had a good time with us and enjoyed the Cowboy Steakhouse. It really is beautiful here during the winter months and the snow provides a unique contrast with the colors of the area.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, California
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 5, 2013

I rate the restaurant as good but this was not an option on the star rating. This is really the only local place to dine near Bryce Canyon in winter I was told by a Bryce Canyon park ranger and staff at the visitor centre. They were right. Even Subway was closed.

That said, the food was actually okay so ignore any bad reviews. I was plesantly surprised.
The waiters and waitresses were nice but a couple of them came across as not really enthused to be serving people. I guess it can get slow this time of year and they were perhaps bored. They were very efficient with our order.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Manager's Assistant at BEST WESTERN PLUS Ruby's Inn, responded to this review, March 12, 2013
Thank you for your review of Ruby's Cowboy Steakhouse! I'm glad you enjoyed your dinner. Every review matters to us, as they help us to provide great service in the future.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5341.

Sincerely,

Manager's Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Ruby's Inn

Address: 26 South Main Street, Bryce Canyon City, UT 84764
Phone Number:
Location: United States > Utah > Bryce Canyon City
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bryce Canyon City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Ruby's Inn 2.5*
Number of rooms: 368
Official Description (provided by the hotel):
Best Western Ruby's Inn, the closest accommodations to Bryce Canyon National Park, is the perfect base for your exploration of scenic Southern Utah. We offer the finest accommodations and amenities in the Bryce Canyon National Park region. Ruby's Inn at Bryce Canyon is a destination in and of itself. Rubys Inn has 368 Spacious Guest Rooms, 2-Bedroom Suites, Non-Smoking Rooms, Color Satellite TV, Air Conditioning, Indoor and Outdoor Swimming Pools and Spas. At Bryce Canyon you'll enjoy horseback riding, ATV and helicopter tours, along with Bryce Canyon western experiences such as chuckwagon dinners, rodeos and more. You'll also find our General Store to be the largest, including an impressive selection of authentic Southwestern Indian arts and crafts including jewelry, pottery and weavings. Open All Year! ... more   less 
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Also Known As:
Best Western Plus Ruby`s Hotel Bryce
Best Western Rubys Hotel
Best Western Bryce
Bryce Best Western

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