We have stayed at other Country Inns in the past and have been pleased, but this was definitely the worst experience we've had with the hotel chain. The front desk staff seemed to be missing every time we needed them, and the "helping a guest, be back in a minute" sign was there to greet us instead. Other guests were waiting at the desk as well, and there was no bell or any way to signal that we needed help. Another man was waiting and actually started calling out, "HELLO! Anybody there?" after waiting several minutes and finally left in frustration when no one appeared to help him. Also, there was a Porshe parked directly out front of the hotel's entrance in the unloading area that did not move during our entire stay (more than 15 hours). I get that it's an expensive car - and I'm assuming that's why it was parked there - but really, it's quite inconsiderate to allow a car to remain parked in the unloading area and prevent other cars from using it.
Our room was musty smelling and did not cool very well... even with the a/c turned down to 66 it was still warm. It was also muggy and humid in our room - our clothes actually felt slightly damp when we got dressed in the morning. The decor and furniture looked tired and outdated. We did not sleep very well due to the amount of noise - the front room in our suite was very loud and we heard every guest that passed our room loud & clear. There was also tons of banging going on above us, and we heard children screaming and crying in the room next door.
The only redeeming qualities were the bathroom, which was at least clean and bright - and the wonderful free breakfast, which contained a huge variety and was very tasty. One of the best hotel breakfasts we've had in quite a while.
- Official Description (provided by the hotel):
- Whether your trip is packed with business or filled with fun, we know you are looking for a soft place to land at the end of the day. The Country Inn & Suites Cartersville, GA hotel offers a versatile array of personal comforts and professional conveniences to help ensure a stress-free stay, including free high-speed Internet access, heated indoor pool, Business Center and laundry facilities. Additionally, this premier Cartersville hotel is conveniently located near beautiful downtown Cartersville, providing easy access to a wealth of attractions and local businesses. Our hotel off I-75 in Cartersville is an ideal destination for both business and leisure travelers. ... more less
- Reservation Options:
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- Also Known As:
- Cartersville Country Inn