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“Make travel enjoyable” 5 of 5 stars
Review of BEST WESTERN Garden Inn & Suites

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BEST WESTERN Garden Inn & Suites
2.5 of 5 Hotel   |   5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #4 of 18 Hotels in Cartersville
Certificate of Excellence 2014
Ft. Lauderdale, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Make travel enjoyable”
5 of 5 stars Reviewed May 6, 2014

When I travel I always stop @ Garden Inn. Their clean up-dated rooms are refreshing after a day of driving. And the staff always makes you feel at home. The free breakfast is plentiful and ready on time for an early departure. The beds are comfortable, gas and food are right next door & it's easy on & off the highway.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review, May 10, 2014
So happy to see you again! Thank you for taking the time to post your review and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    103
    72
    22
    10
    13
See reviews for
76
71
15
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
North Fort Myers, FL, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

What more could you ask for. Nicely updated if you haven't been there in awhile. We stay at least 4 times a year and are pleasantly surprised with the constant improvements. Easy access with gas stations, fast food and family restaurants.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review, April 24, 2014
Thankful for our loyal Guests and taking the time to post your review. See you again soon!
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Troy, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Clean rooms and friendly staff. Nice restaurants nearby. This was a great halfway stop between Florida and home. Rooms were recently remodeled. For the money it was a nice place to stay. Bed was comfortable and room was a decent size.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review, April 9, 2014
Thank you for choosing Best Western Garden Inn & Suites for your accommodations and taking the time to post your reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Recently update, clean, fresh hotel. Staff were very friendly and helpful. The setting was nice. Restaurants and shopping are closeby. All in all a great experience. I would stop here again without question.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review, April 9, 2014
We greatly appreciate your taking a few moments to post your review. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 24, 2014

Great Hotel to stay at.... Staff was on top of everything and made my family feel right at home. Thanks so much Best Western for making this leg of our trip Great! Can't understand why there must be 200 characters minimum. What if this is all I have to say?

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review, April 9, 2014
We appreciate your business and look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 21, 2014

4 days in this hotel at $180/night which in any other city would have cost 39.99. Burns in the rug in what was supposed to be a non smoking room, dead bugs on the wall in the bathroom, hairs on the sheets of one bed and on the floor in the shower and on the back of the shower curtain, the light switches were FILTHY, you could scrape the black dirt off with your fingernail. Coffee pot didn't work in the room, I could go on and on. Needless to say, we won't ever stay they again.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review, April 9, 2014
In response to your completed survey, your room was $80.99 plus tax and not $180. We "DO" have an elevator and signs posted everywhere with arrows showing where it is located on all three floors and corridors. All of our rooms have recently been renovated, new carpets, paint, pictures, linens, fixtures, furniture and such and therefore do not understand the bad review. Maybe you have mistaken our property for another?
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Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 11, 2014

For us Cartersville is the right distance driving to and from Florida. For the money, it was a nice place. The room was quite adequate for a stop over, and was clean and the bathroom recently redone. Bed was comfy, but could have had more blankets. The breakfast area was small with the standard fare and on the return stay was very busy so skipped everything but the coffee.

I would return again for sure. Cracker Barrel is close by.
Pleasant and courteous staff

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review, March 21, 2014
We greatly appreciate your taking the time to post your review. Looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Garden Inn & Suites

Address: 5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121
Phone Number:
Location: United States > Georgia > Cartersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 18 Hotels in Cartersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Garden Inn & Suites 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
Ideal hotel located right off the interstate 75 at exit 290. AAA 3 diamond rated property. All rooms are equipped with 37" LCD TV, micro-fridge, hairdryer, iron & ironing board, high speed internet access. Free HOT Breakfast with HOT waffles, Scramble Eggs, Biscuits & Gravey. Fitness Room, Seasonal Outdoor Pool. In close proximity to restaurants like Cracker Barrel, Shoney's, McDonalds, Wendy's etc. Recently gone through major renovation for comfort of our current and new clients. ... more   less 
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Also Known As:
Best Western Cartersville
Cartersville Best Western

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