Last week on the 'tornado day' in Bartow County, a colleague and I returned to the hotel mid-morning after we had checked out and left. Tornado sirens were blaring and we sought shelter. Experiencing the terrific staff of this hotel in action was truly impressive: the changing weather was monitored, coffee and lunch was provided to the handful of guests who were temporarily sheltered, the staff assisted with several guests' travel routes, and everyone was kind and calm. Of course our stay at the hotel was seamless - everything was spotless and every employee we met was nice, but the employees just went above and beyond in terms of kindness to stranded travelers and exceptional service. If you need to stay anywhere in this region this is the place to go!