I don't usually write reviews, but felt the need to for this hotel.
The room was fine, but the staff made the stay unpleasant.
When I arrived I told them I had a reservation and my name. Instead of checking their computer, the desk clerk started questioning when I had made the reservation, then chided me for arriving a day late (which I had already paid for without using). The next day I approached a different desk clerk, but couldn't get her attention because she was on her phone. Turned out she was talking to her family about how tired she was. As soon as a hotel manager walked in she immediately hung up and jumped up.
When you are tired from traveling, you want staff to respond with a minimal level of courtesy.
They have a breakfast, but the juice machine was broken and the waffle batter was so watery that waffles were gooey.
Much more poorly run than the usual chain hotels where I stay.
- Official Description (provided by the hotel):
- The Best Western Mountain Villa Inn & Suites offers a daily complimentary deluxe continental breakfast, concierge and 24-hour front desk, complimentary newspaper and train station shuttle service. This property also features an indoor heated swimming pool, an exercise facility with weightlifting equipment, elliptical machine, stationary bike and treadmill. For business travelers, this Georgia hotel offers a computer business center and conference facilities accommodating up to 75 people. ... more less
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- Also Known As:
- Best Western Canton
- Canton Best Western