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“Excellent Stay” 5 of 5 stars
Review of Embassy Suites Brunswick

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Embassy Suites Brunswick
3.5 of 5 Hotel   |   500 Mall Blvd., Brunswick, GA 31525   |  
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Special Offer
Beach Picnic Package
Ranked #3 of 36 hotels in Brunswick
Bellmawr, New Jersey
1 review
1 helpful vote 1 helpful vote
“Excellent Stay”
5 of 5 stars Reviewed October 4, 2011

The Embassy Suites is the best hotel in the entire area. The suites (it's an all suite hotel) are top notch. In the morning, hot made to order breakfast and in the evening, the manager's reception. Great amenities. Large gym. Excellent service. Great experience.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, October 5, 2011
We love that you chose to stay with us during your recent travels for business while in the Golden Isles of Georgia ~ our deepest and most sincere appreciation, as we truly value you and the opportunity which you afforded us. As you stated, you could have chosen any of the other area hotels, but instead – you decided to stay with us…. truly an honor.

We are also thrilled that while you were with us, you enjoyed our full cooked-to-order breakfast and evening reception. As well, our Signature Precor Fitness Center & “Excellent service” you’ve come to expect from the Embassy Suites Brand ~ it’s great to know that our TEAM truly did “Make a difference” for you in your recent stay & we will look forward to welcoming you back in the near future.

At your service,
The entire Embassy Suites Brunswick TEAM
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409 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed October 3, 2011 via mobile

We have been staying at this Embassy Suites on our way to Disney for almost over 10 years now. Love the renovations!! The rooms are very comfortable and spacious. We have 3 small children and having the separate bedroom is wonderful. Having the hotel adjacent to the mall is a great plus. Nice to walk around with the kids after a long car ride. My husband always enjoys the manager's reception and complimentary drinks. The staff is always welcoming and friendly. The breakfast is the best around.
We are already planning our next Disney trip and definitely will be stopping here again. Well worth the money.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, October 4, 2011
We are honored that you have continued to stay with us here at the Embassy Suites of the Golden Isles, en route to Disney for over a decade now… all we can say is; WOW & thank you SO very much!

You & your family are definitely, and officially a part of our family as well ~ and we are looking forward to welcoming you all back on your next trip down to ‘the mouse house’… We are glad to hear that you enjoyed our recent renovations as well as our evening reception and the fact that we are attached to the Glynn Place Mall, making your trip more relaxing & enjoyable.

We will be sharing your wonderful review with the entire TEAM, as we’re confident that it will indeed, make their day.

Sincerely,
The entire TEAM & Management ~ Embassy Suites Hotel of the Golden Isles of Georgia
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Stuart, Florida
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2011

We usually stay at a Hampton Inn in Brunswick as we travel back and forth to our FL home, but in Aug. 2011 we decided to try the Embassy Suites. It was well worth the 2 mile drive off of Rt. 95 ! The staff was all courteous and helpful, the Manager's Reception was wonderful, the hot breakfast delicious, and the room(s) large and comfortable. Being "attached" to a Mall is nice, too, giving us a safe place to walk in the evening. We will surely stay here again and would recommend it to anyone.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, October 5, 2011
We are honored that you decided to give us the opportunity to accommodate you during your recent travels thru the Golden Isles of Georgia ~ thank you so very much!

We are also happy to learn that you were able to enjoy not only our cooked-to-order breakfast, but also our complimentary evening reception as well as the convenience of having the Glynn Place Mall attached to our Hotel, it is quite unique.

Thank you again for taking the time to let us know of your recent stay via Tripadvisor, we are again, truly honored and look forward to welcoming you back in your future travels thru our area.

At your service,
The entire Management & TEAM - Embassy Suites Hotel - Brunswick & the Golden Isles of Georgia
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Danbury, Connecticut
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 12, 2011

stopped here for one night en route from Florida to CT. While the hotel was under renovation, it was no problem. There was a side entrance that we had been informed of when making the reservation. "Xenia"??? at the front desk was absolutely delightful. Very pleasant and professional. Showed some true "southern hospitality". This location is attached to a very small mall, convenient for shopping and eating outside of the Embassy if you choose. Also easy on and off access to the highway. The room was clean and beds were comfortable. The breakfast was fine. Would definitely stay again when passing through.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, September 28, 2011
Wow, we are just SO honored to be reading all of these great recent reviews from guests that (even though we are in renovations) – decided to give us the opportunity to welcome & accommodate them / you… thank you SO very much!!!
Please, accept our invitation to visit with us again in the near future when passing through our area again – as it will be our pleasure to welcome you back! Have a wonderful fall & winter season, and we hope to see you again soon!
The entire Management & TEAM – Embassy Suites Hotel of the Golden Isles of Georgia
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Simsbury, Connecticut
Top Contributor
83 reviews 83 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 11, 2011

This was a nice stay, but just know they are doing a major renovation and consider that they are working with limited facilities before you stay here.

It is an older Embassy Suites and they are revamping the whole facility. Our room was clean - no bed bugs! We arrived at the end of the Manager's Reception and enjoyed our wine and beer. The breakfast consisted of eggs, bacon, an omelet station, fruit and cereals. It was really good.

The downside was when we stayed here, there was no fitness center and outdoor pool was occupied the whole time. There were obnoxious kids running through the halls, knocking on our door and we received a call because those same kids called to order room service for our room.

This hotel was fine - so I will reserve final judgement for when they have fully renovated.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, September 14, 2011
We are very grateful that you chose to stay with us here at the Embassy Suites Hotel of Brunswick & the Golden Isles of Georgia, especially during our renovations ~ thank you.
Although we are pleased that you were able to enjoy your guest Suite, Evening Complimentary Reception & Cooked-to-order signature Embassy Suites Breakfast during your stay . We are however, sorry that you were not directed to our wonderful Fitness Facility, which is located right next to our NEW Breakfast extended Buffet Bar area. Our Fitness Facility features state-of-the-art Precor equipment, as well as free weights. Also, for guests who wish to have access to even more fitness equipment, as well as a large indoor and outdoor (Olympic sized) swimming pool – we offer a very discounted rates especially for our valued guests, to the YWCA – just across the street from the Hotel.
We are also sorry that the adolescents who were disturbing you, was not addressed during your stay and wished that we would have been made aware of that situation at the time of the incident.
Thank you again for taking the time to let us know about your recent stay, we are truly grateful and will look forward to welcoming you back in the near future.
At your service,
The entire TEAM & Management – Embassy Suites Hotel of Brunswick & the Golden Isles of Georgia
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Georgia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 5, 2011

good:
1) staff was friendly, check in/check out was a breeze
2) The room was nice: new carpets, nice new black granit. Was great having enclosed bar area in between master bed room and living area. We could barely hear our screaming kids in the living area when the doors were shut.
3) Open bar every night. Very sweet. Be nice and tip the bartender.
4) Shower worked well. Good pressure. Water stayed in the shower.
5) Workout room was nice, but didn't have a whole lot. Had some good cardio equipment, two good benches and some free weights, but no lat/leg/smith/nautilus machines.
6) Included breakfast was fine, standard hotel fare, plus omellettes if you so desire. Coffee was consistently rather weak.
7) renovation looks nice. Atrium area is huge, airy, light, clean looking.
8) Bed was comfy.
9) Plenty of close, free parking.
10) free wi-fi (they gave us the network password)

The not so great/peculiarities:
1) some handles/hooks/knobs in the room were very wobbly, probably not fastened as tightly as they should be.
2) no exhaust fan in the bathroom, which has very low ceiling. It's well on its way to ceiling mold issues.
3) no shelf for towels in the bathroom. Towels were crammed into these odd undersink shelves.
4) the thermostat seems to be a prop and does not let you actually change the room temperature. When we checked in, it said 74. I wanted it maybe a couple degrees cooler. I turned it down, and even after 30+ minutes, it did not cut on. I was able to turn on the fan, but I had no ability to make the temp lower. It's not wired to work like an actual working thermostat.
5) the adjoining mall is rather pathetic. I'd compare it to Northlake or North Dekalb Mall in Atlanta, with the food court being closer to the latter (since Northlake actually has some decent food choices).

Overall, we got a good rate, and with small children, we MUST have a two room suite. We were able to drive to St. Simons and Jekyll rather easily and do some exploring. So for us this worked very well.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, September 14, 2011
Thank you for taking the time to review your recent stay with us here at the Embassy Suites Hotel – Brunswick & the Golden Isles of Georgia.
We are so pleased that our renovations made your stay with us just that much more pleasant, and that our spacious and (sound proofed) Suites, made both your stay with us comfortable as well as your kids – having a good time in the separate living room area. That’s why we think that Embassy Suites Hotels were certainly made with the family in mind…
As for the ‘not so great/peculiarities’ ~ we are glad that you are letting us know the issues which need to be addressed ~ especially the items that our TEAM can certainly do something about, without guests letting us know where our weaknesses lie, we would not be able to become the best that we can be – so, thanks again…
We certainly look forward to welcoming you & the family back with us in the not so distant future; have a great fall & winter season!
At your service,
The entire TEAM – Embassy Suites Hotel of the Golden Isles of Georgia
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Boynton Beach
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2011

I stayed at this hotel at the end of August. It seems to be almost completed with the renovations in the main lobby. The construction staff was very curtious and they stopped work to keep the minamal amount of noise they were making down so that they would not disturb the guest. The rooms were very spacious and the bed comfort was a 10. I enjoyed the open bar and the man running the bar was outstanding. The only issue I had was at check out which I made known to management with a phone call and email. After I complained, the General Manager personally contacted me via email to handle the issue, which I was very pleased with her attention to her customers needs. I would also like to say that I like the fact that the managment staff answers almost ever posting that is placed on the trip advisor. I feel it shows that they care about the customers. I will stay here again.

Room Tip: All the rooms are pretty much the same.
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  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesMGREMBSYBWK, Director of Sales at Embassy Suites Brunswick, responded to this review, September 14, 2011
We are so very grateful that you chose to stay with us recently and during our renovations ~ thank you from the entire TEAM, here at the Embassy Suites Hotel of Brunswick & the Golden Isles of Georgia. We were honored to accommodate you and look forward to welcoming you back again in the very near future.
I have shared your glowing comments with our entire TEAM and the Construction crew ~ it is just awesome to learn that everyone was gracious and that your stay was more than comfortable.
It is great having a General Manager like we do, who truly cares about each and every one of our valued guests & TEAM members. We are so glad that you were able to experience her southern charm & hospitality as well.
Again, we certainly look forward to welcoming you back in the near future ~ have an awesome fall & winter!
At your service,
The entire Management Staff & TEAM ~ Embassy Suites Hotel of the Golden Isles of Georgia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Embassy Suites Brunswick

Address: 500 Mall Blvd., Brunswick, GA 31525
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Brunswick
#3 Family Hotel in Brunswick
#5 Romantic Hotel in Brunswick
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Brunswick 3.5*
Official Description (provided by the hotel):
The Embassy Suites Brunswick is an all-suite hotel located in the heart of Georgia's Colonial Coast. Located just two miles from I-95, the Embassy Suites Brunswick is located a short drive from St. Simon's Island, Jekyll Island, and Savannah. Attached to Glynn Place Mall, the hotel offers shopping without getting in your car! As with all other Embassy Suites hotels, the Embassy Suites Brunswick provides complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious, two-room suites. In addition, we offer complimentary wireless internet access and boast on-site business center, fitness center and outdoor swimming pool. ... more   less 
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Also Known As:
Embassy Suites Brunswick Hotel Brunswick
Brunswick Embassy Suites

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