At 10:30 on a Friday night the only staff member at the hotel was one desk clerk. She tried very hard to satisfy all of the guest's needs, but was overloaded. It took 20 minutes to check in, as she had to handle other guest issues at the same time. She did the best she could, but the lack of any managment support on a busy Friday night was unforgivable for a quality hotel. God forbid if there had been a safety or security issue arise. Ownership of this hotel needs to look at management skills and staffing priorities.
- Official Description (provided by the hotel):
- When visiting Georgia's Golden Isles, the Courtyard by Marriott Brunswick is close to it all! Located at Exit 38 of the I-95, Courtyard by Marriott Brunswick is convenient to all major area businesses including Brunswick-Golden Isles airport, FLETC, S.E. Georgia Health System, Gulfstream Aerospace, College of Coastal Georgia, the Port of Brunswick and Georgia Power. Relax and enjoy the beaches of St. Simons Island and Jekyll Island or do some shopping in downtown Brunswick. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Brunswick Hotel Brunswick
- Courtyard Brunswick
- Brunswick Marriott
- Brunswick Courtyard