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“Great” 5 of 5 stars
Review of Country Inn & Suites Brunswick

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Country Inn & Suites Brunswick
2.5 of 5 Hotel   |   211 Gateway Center Blvd, Brunswick, GA 31525   |  
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Ranked #15 of 36 Hotels in Brunswick
Miami, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great”
5 of 5 stars Reviewed 1 week ago

Mr. Ham was wonderful great customer service skills and patients, it is all always nice to know that it is still people out there that care bout the customer our needs. The rooms was wonderful and quite the beds was heaven sleot beautifully nad the pool was heated with the spa. And breakfast was great and on point along with the to go bags for the kid.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahul P, Manager at Country Inn & Suites Brunswick, responded to this review, 6 days ago
Thank you for taking the time to share your feedback. We are thrilled to hear you enjoyed your stay. We look forward to seeing you the next time your travels bring you to the Brunswick area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
    91
    35
    33
    16
    16
See reviews for
80
42
12
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Jamestown, North Carolina, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I usually stay on St Simons Island, but I had a bunch of hotel points about to expire so I used them to stay at the Country Inn & Suites Brunswick. To be honest, you've really got to be in the right mood to stay at a Country Inn & Suites, insofar as the ambience is neither quaint bed and breakfast, nor fancy hotel. But, Whatya Gonna Do? It is a nice basic hotel. Some staff were about a half point below average in courtesy, but others came in just about average. I responded to a survey they sent and I told them I was taken aback by the tub drain plug being out and laying in the tub, the dirty fixtures and the cracked tile in the bathroom. Not sure if I mentioned that the breakfast was lousy. We stuck our heads in to look at it on our way to eat off-property all four days. The entire place is smoke-free, but they didn't discourage smokers from smoking at the front door, which gave you a cloud of tobacco to pass through as a greeting. All in all, it wasn't bad, but I won't be staying there again unless I build up a bunch more "Club Carlson" points and want to have a hotel-expense-free, quick getaway to St Simons Island. Hey, maybe Club Carlson will get a hotel on the island. Well, Whatya Gonna Do?

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahul P, Manager at Country Inn & Suites Brunswick, responded to this review, 6 days ago
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. The hotel will be undergoing a full renovation as of December 2, 2014. We hope you will give our hotel another chance to make your stay more enjoyable and get the fresh new feel of the General 4 renovations.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Groupon had a great deal at this Country Inn and Suites, at a good 5 stay--we accepted offer. It was advertised that it was totally remodeled. Only the common areas looked remodeled. The rooms were not good--Furniture scratched, nasty, looked like it came from a thrift store, sofa so worn out, it went to floor, chairs old and worn. Smelled bad, carpet needed cleaning. Comforter dirty and nasty--had to remove it--sheets were clean--bed pretty comfortable. Had little accident, and needed a late check out--would not allow it. No First Aid Kit. Would NOT stay again! Nor refer.

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahul P, Front Office Manager at Country Inn & Suites Brunswick, responded to this review, 6 days ago
Thank you for reaching out and writing your review. We are sorry that groupon misrepresented the hotel, the hotel has went thru some renovations earlier this year, As of December 2nd we will begin full renovations to the hotel under Carlson standards making it a fresh newly renovated property. We hope that on your next travels to the Golden Isles you will give a second chance to make your stay enjoyable and get the great apmashpere of being at home. Sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our management/staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
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Medina, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was courteous and very helpful and friendly. Room was roomy and clean. Facilities were clean. Breakfast was delicious and hot and plentiful. Beds very comfy. Pool was large and temperature warm. Area restaurants plentiful with many choices of type. Conveniently just off the highway but no road noise.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahul P, Manager at Country Inn & Suites Brunswick, responded to this review, 6 days ago
Thank you for taking the time to share your feedback. We are thrilled to hear you enjoyed your stay. We look forward to seeing you the next time your travels bring you to the Brunswick area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, Connecticut, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Close to highway, but good value. Near to restaurants. Has reasonable sized indoor swimming pool. Breakfast included. Near to the steakhouse at the Holiday Inn which has low cost happy hour drinks and good food.

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahul P, Front Office Manager at Country Inn & Suites Brunswick, responded to this review, 1 week ago
Thank you for taking the time to share your feedback. We are thrilled to hear you enjoyed your stay. We look forward to seeing you the next time your travels bring you to the Brunswick area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

After traveling most of the day and having a handicapped room at the far end of the hall, followed the sign to the Vending machine to discover there was nothing located in the vending area.
Going to the front desk an employee by the name of Keya apologized that the signs were still on the walls and walked to the far end of hall on the first floor to get some ice for me.
Being handicapped, only way to walk is with two canes and every step is painful.
The room was clean, it would have bee nice to have better towels in the room. Only item I enjoyed for breakfast was the hot tea, went to a local restaurant, the manager said he receives a lot of business from people staying at that hotel.

Room Tip: request handicapped room, if needed closer to the elevator
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  • Stayed November 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate at Country Inn & Suites Brunswick, responded to this review, 1 week ago
Thank you for taking the time to share your feedback. We appreciate your suggestions about what we could do to improve. We take the time to listen to your constructive comments so we can continually improve our services. We apologize for the inconveniences you experienced during your stay, but hope that you might give us another chance to exceed your expectations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked the hotel thru Priceline and got double charged by both Priceline & CountryInn- had the pleasure of spending 45 mins on the phone to get it straightened out. Hotel is older but has been renovated and was very clean. We were traveling as a family- but they did not have adjoining rooms, a negative for us. The breakfast was good, much better than we expected. If you are hungry for dinner go to the Millhouse restaurant that is connected to the Holiday Inn next door- IT WAS EXCELLENT!!! The front desk attendant when we checked in was very helpful & nice however the gentleman working the desk this morning was not as impressive. Early in the morning we could not get any one to the desk- it was a ghost town, when we rang the little "help bell" that sat on the desk, the attendant came out in what appeared to be a purposefully slow gait, picked the bell up and put it away, very rude. Unfortunately, this attendant & the confusion about the charges have left a bad taste in our mouth, so we'll probably choose to spend our money elsewhere next time.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahul P, Front Office Manager at Country Inn & Suites Brunswick, responded to this review, 1 week ago
Dear Guest,

Thank you for your generous comments in regards to the hotel and dining accomodations in the area; however, we do apologize on behalf of the morning clerk. He should have been present upon your checkout. We have addressed this issue to the morning clerk and will make sure that the same experience does not happen to any of our future guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Brunswick

Address: 211 Gateway Center Blvd, Brunswick, GA 31525
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 36 Hotels in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Brunswick 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Stay at our wonderful and inviting Country Inn & Suites and experience a wealth of amentities and excelling guest services. Our amentities include:* Indoor Heated Pool, Jacuzzi & Sauna* Complimentary Be Our Guest Breakfast with a rotating menu option including Western Omlets, Seasoned Potatoes, Make your Own Breakfast Burritos, Sausage Links & Patties, Make your Own Waffles & Yogurt Parfaits, Danishes, Muffins, French Toast, Bagels, Teas, Juices, Cereals & Much More. * Complimentary Wired & Wireless Internet * Complimentary Morning USA Today Newspaper* 100% Smoke-Free Interior Corridor Property * Rooms available in 1 King or 2 Queen Standard, Studio & Bedroom Suites * Jacuzzi Suites available w/ 1 King Bed ... more   less 
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Also Known As:
Country Inn And Suites Brunswick
Country Inn & Suites Brunswick Hotel Brunswick
Country Inn Brunswick
Brunswick Country Inn

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