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“Lovely Stay- Great Value” 5 of 5 stars
Review of Comfort Suites Golden Isles Gateway Brunswick

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Comfort Suites Golden Isles Gateway Brunswick
2.5 of 5 Hotel   |   220 Gateway Center Blvd, Brunswick, GA 31525   |  
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Ranked #6 of 36 Hotels in Brunswick
Yorktown, Virginia
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
“Lovely Stay- Great Value”
5 of 5 stars Reviewed August 14, 2011

We read the reviews of this place and made a last minutes decision to stay here...which was a great choice. The rooms were very affordable and spacious beyond belief. Comfy beds, great linens, nice soaking tub for the kids, all the bells and whistles. The complimentary breakfast was short on fresh fruit but great with other options. A variety of cereals, fresh waffles, juices, bacon and eggs..the works. We highly recommend this location.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, August 16, 2011
Thanks for taking the time to review us, TNICBZ! We really appreciate it and glad we are still living up to our reviews! We love hearing guest comments and can’t wait for you to come back.
Thanks,
Mark
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199 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
nutmeg1282
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 4, 2011

GOOD:
We stayed at this hotel on a family trip to St. Simons. It was only 5 minutes from the Island and 1/3 of the price of any Island hotels.
It is very new looking and modern decor.
We enjoyed the included breakfast.
Got points on our Choice membership rewards and also a discounted rate because of the membership.
Close to Target for any needed supplies.
The beds were VERY plush and super comfy.

BAD:
My husband thinks the elevator was too slow and the pool was small and indoors.
Night front desk staff was not as helpful as day shift.

Room Tip: Sign up for the Choice Hotel Rewards card and get discounted rates.
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, August 9, 2011
Thanks, nutmeg1282, for the review! I’m so glad you enjoyed our hotel and the location. We love it when our guests stay with us and enjoy the islands! And it’s always good when you can get a good night’s rest. Sorry your husband didn’t like the elevator, I know it can seem slow when we’re busy.
Hope you can come back and visit us again, we loved having you!
Thanks,
Mark
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Virginia
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed August 2, 2011

This was a one night stop-over for us while traveling. I made my reservations online using the choicehotels.com website. I have stayed at many comfort inns, so I expected this one to be similar to the others. Location was convienent and easy to access, being just off I-95. Seems to be plenty of restuarants and shopping in the area. St. Simon's Island is just a few miles from the hotel, and is a nice tourist visit.

The hotel seems to be newly built. Check-in was quick, although there didn't seem to be many guests there that afternoon. Parking was easy, with plenty of spaces right close to the front door of the hotel. Our room was a large two room suite. Beds were comfortable with large fluffy pillows. We had a tv in the bedroom, and a tv in the living room portion of the suite. The continental breakfast was pretty good, and had a person there keeping everything fresh. There seemed to be many more guests there that morning.

The only negative thing I have to say, is that the hallway corridors leading to the room doors had a strong odor, like fabric dye or new carpet, though I did not smell the odor inside the room.

Overall, this is a nice hotel. If traveling through that area again, this would be my choice for an overnight stay.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, August 9, 2011
Thanks, 3gw, for your review! I’m glad to hear you enjoyed your stay and we held up the brand standard for you. I’ll certainly have my team pay attention to the hallway smells and make sure there aren’t any strange smells! Thanks for the tip! Hope you can come stay with us again.
Thanks,
Mark
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Traverse City, Michigan
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 28, 2011

We stayed here for 3 nights and picked the hotel because it was within a couple of miles to FLETCO. Staff was very nice here (yes, one staff member did spend a lot of time outside smoking, mostly 8-11 PM). The lobby is beautiful, very convenient and open. Our room was fabulous...a nice seating area with a sofa, a beautiful bathroom, very spacious. Breakfast is OK, typical offerings, friendly ladies helping. We took the stairs all the time as the elevator was slow, but we can use the exercise. For the 3 nights we stayed here we never did find any ice in the ice machine which we could have used as it was VERY hot and muggy.

Our first night here was a problem as there was a party in several rooms next to us which started at 10:30 PM...VERY loud people slamming doors, etc. When we went for breakfast the next morning the staff was very aware of these people and let us know if they were a problem the next night they would call the police. We appreciated that.

In this area are 3 nice hotels, one is the Holiday Inn with an awesome restaurant called the Millhouse (great for supper) which is just yards away, we walked across the parking lot there several times. We would stay at this Comfort Suites again! Hope to visit again as it is a beautiful area...close to St. Simons Island too.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, August 9, 2011
Thanks for the review, spurgeonlover, for the review! We really take our reviews seriously. We’re all very glad you enjoyed your stay with us. Sorry you heard your neighbors…that was a bad group. Hope you can stay again.
Thanks,
Mark
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Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2011

We stayed here for two nights during the July heatwave. We escaped DC's 100 degree whether for a more refreshing 90 degrees in South GA. I'm originally from Brunswick and know that if you want a nice place to stay, you usually have to stay on St Simons or Jekyll Islands. This Comfort Suites has changed that! Great King room with plenty of space for my husband and I to have our own comfort zone when it wasn't bedtime. Nicely decorated, love the flatscreen tv, thick towels in the bathroom and THE MOST COMFORTABLE BED!! Plus the AC rocked it all weekend and we were NEVER anywhere close to warm. The mini fridge and microwave are a nice bonus too for storing and eating leftovers (or supplies if traveling with kids).
Cons: extremely slow elevator, took the stairs a couple times down from 4th floor, but upside was the stairwell was nice, wide and carpeted. Other con was the "bacon bits" trying to pass for bacon at the breakfast bar...they should just not even offer it. Rest of breakfast was standard and good. Ended up making an egg sandwich using their scrambled eggs and enjoyed it.
Finally, the staff is very accommodating. Our flight into Jacksonville, FL was delayed by 4 hours and we called to advise them we would be checking in during the wee hours. We checked in at 4am Saturday and they were nice enough to offer a late check out on Sunday to help us catch up on sleep.
If you need to stop or stay in Brunswick, stay here.

Room Tip: Try to not stay near elevator so that early risers don't wake you.
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, August 9, 2011
Thanks for the review! And it’s so refreshing to hear you enjoyed our “cool” 90 degree weather! LOL It’s been really hot lately, welcome to the South!
I’m very glad to hear we’re the place to stay in Brunswick! I certainly take my hotel very seriously and appreciate the comment! And I agree, as do a lot of people, we really do have nice beds. And now we’ve started serving bacon strips or sausage patties instead of the crumbled bacon.
Hope you can come stay with us again!
Thanks, Mark
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Greenville, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 24, 2011

We stayed one night at this Comfort Suites on our way to Disney in Florida and it was fabulous! We loved our room, the decor was very nice and upscale looking. Everything was clean and fresh! We felt welcomed by the staff and the breakfast in the morning was great! I am so thankful we chose this hotel on our way down to Florida...if only we had done the same for our trip home. The hotel we stayed at on our way back was less than stellar and paled in comparison to the room we had at the Comfort Suites Golden Isles! We WILL definitely stay here again on future trips and have already recommended it to friends who are making the trip, as well!! Thanks for a pleasant stay!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, August 9, 2011
Thanks Cami630! We’re really glad you enjoyed our hotel. It’s nice to hear you liked the décor and staff! I’ll certainly let everyone know they did well. Hope you can come stay with us again!
Thanks,
Mark
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Raleigh, North Carolina
Top Contributor
139 reviews 139 reviews
33 hotel reviews
Reviews in 60 cities Reviews in 60 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 13, 2011

We were looking for an inexpensive place to crash for the night. We had a "rest stop coupon book" price of $59 for the Hawthorne Suites at this exit but when we saw the oversized bathtub outside for a pool we opted to pay a little more for the Comfort Suites just up the road. The lobby and all public areas of the hotel were neat and clean. The Staff was friendly, although, every time we entered or exited the hotel the desk clerk was outside chatting with a person smoking at the front door(YUCK). The room was your standard mini Suite offered by Comfort(and I personally immediately regretted spending the extra money). But mostly we were all three struck by a strong musty smell as soon as the door was opened. This passed quickly but it resumed upon each entry. Comfortable beds and good WIFI. The only reason I'm writing this review is that the hotel seemed to take extra measures to use the cheapest products available. While they were there, which is somthing, it would have almost been better not to have had the offering. The three key examples are 1) Bath towels and wash clothes were so thin one could see through them. 2) Breakfast plates were so thin that I was afraid that my waffle would break it 3) Pool towels were smaller than bath towels. Yes this was a budget hotel but these touches sort of made it feel cheap.

  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CS-Golden_Isles-GM, General Manager at Comfort Suites Golden Isles Gateway Brunswick, responded to this review, June 16, 2011
Normally our guests are really satisfied but clearly we didn’t meet your expectations and for that we are very sorry! We thank you for taking the time to write the review because our guest feedback is very valuable to us in determining where we need to improve. We have taken your comments and suggestions to heart and will make the improvements where possible. I do hope you stay with us again and give us the opportunity to meet your expectations.
Thanks,
Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Golden Isles Gateway Brunswick

Address: 220 Gateway Center Blvd, Brunswick, GA 31525
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Brunswick
#7 Family Hotel in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Golden Isles Gateway Brunswick 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
If you are looking for spacious and inviting accommodations near the Golden Isles of Georgia, then the Comfort Suites® Golden Isles Gateway hotel is perfect place to stay during your next family vacation or business trip. Popular island destinations like St. Simons Island, Little St. Simons Island, Sea Island and Jekyll Island are a short drive away. ... more   less 
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Also Known As:
Comfort Suites Golden Isles Gateway Hotel Brunswick

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