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“Too Good to be True” 5 of 5 stars
Review of Comfort Suites Brunswick

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Comfort Suites Brunswick
2.5 of 5 Hotel   |   25 Ashton Drive, Brunswick, GA 31523   |  
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Ranked #9 of 35 Hotels in Brunswick
Glennville, Georgia
1 review
“Too Good to be True”
5 of 5 stars Reviewed January 24, 2014

After a horrible weekend of misfortunes, we found an excellent hotel with the most accommodating personnel. Our car was able to coast into this hotel and to our good fortune, the desk receptionist, Shelby Dheel. knew a mechanic that would come check out the car on a late Sunday afternoon. How great was that!!! Thank you Shelby Dheel. The room, service, personnel, breakfast and everything was truly perfect. Definitely made a bad situation into the best experience.

Room Tip: Breakfast was wonderful. Eggs, sausage links, fruit in addition to the routine waffles.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkTga641, General Manager at Comfort Suites Brunswick, responded to this review, March 5, 2014
Thank you very much for your great response on the Comfort Suites Hotel. we strive to be the best and give our customers a great quality stay.
Again thank you and please stay with us when you travel this way again.
Mark Tomlinson
General Manager
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193 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Marietta, GA
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 3, 2014

This is an excellent hotel for the money. It is very convenient to Jekyll Island and downtown Brunswick.
We stayed in one of the accessible rooms since we were traveling with my mother-in-law. This room proved to be spacious and comfortable. It had plenty of room for 5 and was very large and well layed out (you could pull out the sofa bed and still have plenty of space in the room).
The staff was friendly and efficient. Breakfast was better than average. Fairly typical Comfort Suites though they had biscuits and gravy one morning and cheese omelets the other. They also used 2 different waffle makers for the 2 mornings (should have simply used both each morning). Only complaint is that the water in the indoor pool is too cool. Even my son wouldn't use it for too long.
Everything worked in the hotel and the room.
But this hotel is an excellent value for the money.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkTga641, General Manager at Comfort Suites Brunswick, responded to this review, March 5, 2014
Thank you for your response of the Comfort Suites, severing you was our pleasure, please stay with us again on your next trip south.
Again thank you.
Mark Tomlinson
General Manager
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Ohio
Top Contributor
192 reviews 192 reviews
44 hotel reviews
Reviews in 82 cities Reviews in 82 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed December 7, 2013

We spent two nights in a very nice 3rd story room. The hotel is very clean and fresh. The elevator is convenient. The rooms are spacious and up-to-date. The bed and bedding were comfortable.The air-conditioning is controlled by a wall thermostat. There was a desk and sofa in each room. The bathroom was spacious and the towels were thick. The housekeeper did a nice job and even left us a nice note of thanks for the tip we left. The desk clerks were both extremely friendly and helpful. The breakfast bar was well-stocked.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina D, General Manager at Comfort Suites Brunswick, responded to this review, December 17, 2013
Thank you very much for taking your time to answer this survey.
We appreciate your staying with us and look forward to seeing you again.
Again thank you very much.
General Manager
Mark Tomlinson, CHA.
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Dartmouth, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 3, 2013

This was our last night on the road as we travelled from Atlantic Canada to the Gulf Coast region of Florida and, by luck, it was the nicest hotel of the trip.

We asked for an "accessable" room and got the perfect arrangement. It was on the first floor, adjacent to the door to the parking spot. That made it almost a drive up room with the bonus of additional security.

The furnishings looked new; as if it was recently renovated. Everything was spotlessly clean and all the needs of a less than able traveller had been addressed. The high rise toilet, safety bars all around and roll in shower with textured floor made for a pleasant bathing experience.

The note on the bed that described the various pillow firmness was a first ever seen touch that was most appreciated.

Check in was quick and easy with pre-printed forms layed out at the desk. Check out was easier still with everything done through the night and the receipt slipped under our door.

Breakfast was great. Everything a person could ever want and an almost endless variety of choices with fresh fruit to munch on as we continued south.

Turning in the keys, I told the clerk that the place was so nice that we were reluctant to leave.

My wife and I have stayed in about a dozen hotels per year for the last 5 years and, of those 60 or so, this was the best of the lot.

Room Tip: You've got to stay here! It is the best on I-95.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina D, Manager at Comfort Suites Brunswick, responded to this review, November 8, 2013
Thank you so much for your review . Im so happy you enjoyed your stay . We are looking forward to your next visit. Thank you once again.
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Stuart, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 20, 2013

I had to request a change my room 3 times (Beware of the chemical smell Room 112) I recently stayed at the Comfort Inn in Brunswick and I was happy with my stay overall once settled.. I stayed for 1 night to in one of the newly remodeled rooms and was very happy. The breakfast was good and the staff was great,he hotel is located right off if 95 and the area is not so good but the hotel is New beautiful Comfort Suites . The price was great and it was a great hotel. I stayed in room 202. The room was really nice and clean and the breakfast was great.

Room Tip: Check out the room first for bleach odors!
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesbrunswi, Webmaster at Comfort Suites Brunswick, responded to this review, November 1, 2013
Dear Guest,

Thank you for choosing Comfort Suites Brunswick for your recent stay in our area. I am sorry it didn’t turn out to be the enjoyable stay you.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• We shared your report of the chemical smell to the management, maintenance and housekeeping in the hope that they can see that this does not happen to any more of our valued guests.

• All our staff was informed about the nice commend you made and received our commendations.

I am pleased to tell you that we do take our guest reviews seriously. I hope that you will reconsider and that the next time you are in our area, you will once again choose to stay at Comfort Suites Brunswick. I think you will be very pleased.

Sincerely,
Hotel Manager.
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Orlando, Florida
Top Contributor
340 reviews 340 reviews
104 hotel reviews
Reviews in 161 cities Reviews in 161 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed October 19, 2013

A nice location easily reached from the Interstate exit. It is a relatively new facility that is well worth looking at. The best thing about this location, however, is the "Can Do" attitude of the staff. They are most accommodating, indeed.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina D, Manager at Comfort Suites Brunswick, responded to this review, November 8, 2013
Thank you s o much feedback. I appreciate you taking the time to letting us no how your visit was with us . We will look forward in your next stay with us. Thank you.
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Gloucester on
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 13, 2013

My first stay at a Comfort Inn. Room was dingy and not thoroughly cleaned. The light beside the bed was burnt out and the blanket on the bed had dark dirty stains on it. If it can't be cleaned, throw it out. No guest wants to sleep in dirty looking linens. On reporting to the desk, they seemed indifferent. The "included" breakfast was poor quality fast food with some assortment of fruit that were overripe, especially the bananas. OJ was a mixed drink, did not taste like real OJ. I'd rather pay less for the accommodation and eat at a local diner for better prepared quality food. I stayed the following night in another Comfort Inn and experienced different issues so it has put me off staying at anymore Comfort Inns. There's many other choices of hotels/inns that offer clean and affordable rooms with caring staff.

Room Tip: Ask to see the room before checking in no matter how late it is.
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina D, General Manager at Comfort Suites Brunswick, responded to this review, September 16, 2013
I am so very sorry for your experience with us. I will be sure to address all the issues, please do not let this stay reflect on you joining us again when in the area . I can assure you I will have all issues resolved. Thank you .


Regina Davis
General Manager
Comfort suites
Brunswick GA ,31523
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Additional Information about Comfort Suites Brunswick

Address: 25 Ashton Drive, Brunswick, GA 31523
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#7 Romantic Hotel in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Brunswick 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Located off Interstate 95 and Highway 17, this Comfort Suites® hotel is ideally situated at the gateway to the Golden Isles of Georgia. St. Simons Island, Sea Island, Little St. Simons Island and Jekyll Island are all just minutes away from this Brunswick, GA hotel. This is one of the closest mainland hotels to Jekyll Island. ... more   less 
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Also Known As:
Comfort Suites Brunswick Hotel Brunswick

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