We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Short and Average Stay” 3 of 5 stars
Review of Harmoni One Convention Hotel and Service Apartments

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Harmoni One Convention Hotel and Service Apartments to your Saves list
Harmoni One Convention Hotel and Service Apartments
4.0 of 5 Hotel   |   Jl. Engku Putri no. 1, Batam Center, Riau Islands Province 29461, Indonesia   |  
Hotel amenities
Ranked #1 of 8 Hotels in Batam Center
Singapore, Singapore
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Short and Average Stay”
3 of 5 stars Reviewed February 15, 2013

Chosen this hotel after reading the reviews at Tripadviser, and we found Harmoni One Hotel is a highly visited hotel by a lot of tourists.

Big lobby and corridor, and special reception counter for check in/out.
Given the spacious area outside the rooms, our room at level 2 is considered small and poorly maintained.
There are cracks, poor drainage system and grainy image on TV.
But the bed is comfortable with soft pillow and strong aircon.
Room amenities are given except hair dryer(need to request from hotel), one toothbrush only(given we are in a twin room) and shaver.

Our package includes daily breakfast which starts from 6am-10am (Batam time).
Breakfast spread is good with a lot of varieties and most of the food is not too salty.
Batam pace is quite relax, so do expect slow refill and slow movement in the shopping mall.
Since we are there to relax, this is acceptable.

Mega Mall is about 15min walk from hotel. Harmoni One does provide shuttle bus to Mega Mall, Nagoya Hill and BCS. From Mon-Thurs, shuttle service starts from 6pm (2 rounds only), whereas Fri-Sun, the shuttle service starts from 4pm (3 rounds only).

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank hapiecutiepig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

340 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 15, 2013

We were impressed by the hotel exterior, the staffs & their service. Although there wasn't any major shopping centre nearby, the hotel provides free shuttle service to Nagoya Hills Shopping Centre & Batam City Square. It's not a problem looking for food as there are restaurants within the hotel & across the road. For the more adventurous, there are roadside food stalls too,

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank SophiaLim888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed February 14, 2013 via mobile

At first, i was impressed by the luxury of its exterior - as seen on the internet. After 30 minutes check in process, finally i've got a non smoking room. Not too big but enough space for 1 person and everythings were OK, except its services.

somehow, miscommunication was the most cases everytime we communicated with the staff. For example: (1) 30 minutes check in process was amazing and this was the longest process that i've ever had;
(2) Some of the staff repeatedly stating that we cannot request taxi and other service as there was no guarantee that we're staying in the hotel. After argumentation, they realized that we're actually staying in the hotel and our credit cards have been blocked for millions to cover the expenses.
(3). miscommunication between receptionist and banquet staff, so that we must repeatedly stating our request on how we want the meeting room to be designed.

Last but not least, I have no disappointment staying in this hotel. However, if the management really care and supports for improvement, I think "service" is the most important area to be improved.

  • Stayed February 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank cubitusebby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 12, 2013

The hotel has some kind of neo-classical design...looks new and well maintained. Our deluxe room is spacious and clean. but breakfast is very ordinary, nothing to boast about. The swimming is pathetic small. gym has limited machines..

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank casand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 7, 2013

Have travel to Batam with my mother-in-law and family on 19/01/2013 to 20/01/2013, the hotel is very nice and romance, it have the feel like Roman's Castle, the room we stayed in is superior(triple), it was very spacious and clean, the Hotel lobby was very spacious, and can occuppy a big group of tourist, the restuarant also big and nice, the breakfast hv lots of variety and fresh food serve, the staffs in the Restuarant are very polity.

The swimming is very special, it's at the roof top, and next to it is the GYM, which is very convience.

The Hotel is very near to Batam Center Ferry Terminal and Mega Mall Shopping Centre, it's very convience for tourist to do their shopping there.


I'll definately come back again to this Hotel, and will recommen to all my friends.

Room Tip: Rooms near to lift landing are more convience for elderly.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Johnang6409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed January 29, 2013

Our Junior Suite room was spacious and comfortable, they also provide extra pillow and bolster. The shower area is so narrow, but they have huge stone bathtub. Large lobby area to accommodate group of tourists.
The only issue we had was the breakfast. We went to Bamboo Cafe around 9am, and they had already ran out of food. Long queue for pancakes and omelette. And the variety was also horrible. They served rice, fried rice, fried noodle, sayur lodeh and sausages - the worst combination ever! For a 4 star hotel, they could've served better food quality.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank RoseRachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 23, 2013

There are many websites and travel agents in Singapore offering good deals for 2D 1N trips to Batam. I have been on 3 such trips with my mother in 10 months and each time staying at different hotels, but this is the only one I was compelled to revew.

For S$78 (all taxes inclusive) I did not expect much, so I was pleasantly surprised to hear that the soft drinks and peanuts in the mini bar, in addition to the standard bottles of mineral water, was complimentary. I was also impressed by the larger than usual bathtub in the bathroom. Incidently, no hand or face towels were made available and to save water, I did not request for any.

However, the reason why I would not be returning to this hotel any time soon, is that during the breakfast buffet at the Bamboo Cafe (Hope I have the name right, it is on ground floor right opposite the lifts). In the span of i hour, I witnessed 3 small brown cockroaches crawling around and (I kid you not) ON the food. Word of advice: Don't take the soft rolls or the kueh on the table nearest the entrance!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
6 Thank miaows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Batam Center
0.4 mi away
HARRIS Hotel Batam Center
2.6 mi away
Harmoni Suites Hotel
Harmoni Suites Hotel
#2 of 21 in Nagoya
4.0 of 5 stars 136 reviews
3.5 mi away
Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay
#1 of 5 in Batu Ampar
4.0 of 5 stars 379 reviews
Show Prices
Show Prices
Show Prices
2.5 mi away
Grand I Hotel
Grand I Hotel
#16 of 86 in Batam
4.0 of 5 stars 268 reviews
3.3 mi away
Hotel Novotel Batam
Hotel Novotel Batam
#26 of 86 in Batam
3.5 of 5 stars 542 reviews
0.0 mi away
I Hotel Baloi
I Hotel Baloi
#1 of 21 in Nagoya
4.5 of 5 stars 126 reviews
Show Prices
Show Prices
Show Prices

Been to Harmoni One Convention Hotel and Service Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harmoni One Convention Hotel and Service Apartments

Address: Jl. Engku Putri no. 1, Batam Center, Riau Islands Province 29461, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batam Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Batam Center
Price Range (Based on Average Rates):
Hotel Class:4 star — Harmoni One Convention Hotel and Service Apartments 4*
Number of rooms: 292
Official Description (provided by the hotel):
Harmoni One Convention Hotel & Service Apartments is a MICE (Meetings, Incentives, Conferences and Exhibitions) hotel located in Batam Centre, Batam Island, Indonesia. A prominent property in the heart of Batam Centre, Harmoni One is surrounded by Batam's major industrial buildings and local government offices, as well as its close proximity to Batam Centre Ferry Terminal and Mega Mall Shopping Mall. A haven for business travelers and leisure tourists, Harmoni One boasts a total of 292 hotel rooms and 211 service apartments (opening soon) modeled in a refined elegance and classic charm. It is complemented by 24 first-class meeting rooms and 3 ballrooms of various capacities. The massive pillar-less Grand Ballroom is capable of accommodating more than 1,500 pax in a typical theatre meeting set up. It has a growing reputation as one of Batam's finest destinations for successful conferences and business functions, and also providing guests with a wealth of comfort within its richly appointed interiors. Around the Hotel: Mega Mall Shopping Centre - 3 minutes drive / 15 minutes walk Masjid Raya - 3 minutes drive Otorita Batam Building (Batam Development Board Building) - 3 minutes drive PEMDA Building (Local Government Building) - 3 minutes drive Maha Vihara Duta Maitreya Buddhist Temple - 10 minutes drive Nagoya Hill Shopping Complex - 20 minutes drive Batam City Square (BCS) Mall - 20 minutes drive Top 100 Supermart - 20 minutes drive ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Asiatravel.com Holdings, Travelocity, Booking.com, Agoda, Hotwire, Priceline and Hotels.com so you can book your Harmoni One Convention Hotel and Service Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harmoni 1 Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing