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“Very nice” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Yulee

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Holiday Inn Express Hotel & Suites Yulee
2.5 of 5 Hotel   |   76071 Sidney Place, Yulee, FL 32097   |  
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Ranked #3 of 7 Hotels in Yulee
New Providence, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very nice”
5 of 5 stars Reviewed December 22, 2013

Nice hotel clean, friendly staff, good hot breakfast. Breakfast could started earlier 6:30 am was a little late for us. The girl doing breakfast was wonderful job even asked if we needed anything. Just a stop over on our way. Very clean room fresh smell, good water pressure in shower!

Stayed December 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
    44
    26
    17
    4
    8
See reviews for
33
26
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
West Palm Beach, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 16, 2013

I booked a room at this motel for my in-laws as they traveled south to Florida to visit my wife and me. I was out of the country when I booked on line using my loyalty points. I had to book the room in my name since I was using my points and there was no other option while booking online.

Upon returning to the states on the day of their arrival to the motel I called the front desk to advise them of who was actually going to be arriving. I was surprised to find that company policy would not allow the switch, I guess a little frustrated too as my wife's parents are elderly and we were trying to make the trip easy on them.

Anyway, I talked to a nice lady who talked to the manager about the problem. The short of the matter is the front desk lady made the change for me even though policy said otherwise and welcomed my in-laws with open arms. Their stay was wonderful including the hot breakfast the next morning. The consistency of this chain keeps me coming back!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

Saw this hotel in the hotel.com booklet taken at the florida visitor info. It was an excellent deal. We stopped at this hotel after a long day of driving. Arrived at around midnight for one night. The employee at the front desk was very helpful and friendly. Made sure all my needs where met, internet, breakfast, wake up call.
Room was spacious, nice and clean. Bathroom was clean. Bed was comfortable.
Breakfast was your usual breakfast in a hotel when offered. Nothing out of the ordinary.
Great location when travelling, right off the highway (but you don't hear it). Would go back for a one night stop.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 31, 2013

I was very pleased to see a Holiday Inn Express shortly after I got into Florida and this location is right next door to a KFC and a bit more challenging walk to a local gas station and variety store (at night you would have to walk through an unlit back road to get to the gas station, it seemed, but of course many people staying here will have a car anyway). The rooms were typical Holiday Inn quality and the air conditioning worked quite well in this room. Would definitely stay there again on future trips.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, November 16, 2013
Dear RCollier,

Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts.

Again, thank you for sharing your thoughts and we look forward to your next visit.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key West, Florida
Top Contributor
128 reviews 128 reviews
11 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 10, 2013 via mobile

The room was clean...the A/C was noisy. Arrived late...slept well. Breakfast was typical HI Express. OK for a freebie. Coffee was good. Met our needs for a quick stop-over. Our greeting was that the hotel was pet free and smoke free. Someone on our floor snuck a dog in but it didn't bark! As a priority club member we had to ask for a free goodie bag.... We were given a few waters which was ok. Just slightly above average.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Top Contributor
203 reviews 203 reviews
14 hotel reviews
Reviews in 42 cities Reviews in 42 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed August 31, 2013

I stopped here for a night while on a business trip. It is a simple, low priced but great value hotel. Room was clean, service was good and the stay was simple. I would work on the breakfast options. It is a great thing to offer breakfast however I was disliking the quality.

Room Tip: They have deals on websites like Hotwire, Priceline etc. Great way to score a good price.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, September 17, 2013
Dear Taylor200,

Thank you for your review. All our guest comments are valuable and we consider them seriously in the consistent endeavor to improve the quality of our products and service.

I was delighted to read that despite your dissatisfaction with the quality of the breakfast choices, you were still abel to enjoy your stay with us. I apologize for the shortfalls, nevertheless, I am glad that you were satisfied with most of the features provided.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards. Rest assured that your comments will be looked into and will be used to consider updates where possible. Once again, thank you for your comments.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berryville, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2013

After a long night of driving and a bridge outing that required a last minute hotel change, further delays were not something that was desired. After calling 1-800-HOLIDAY and speaking to a rude representative, things were not looking good. When arriving at the holiday inn in Yulee, however, we experienced customer service that should be a model for all holiday inn employees. The gentleman at the desk, Rick (08/18/13 2am), saw the frustration and need for assistance, immediately jumping to action. Rick was polite, attentive, and concerned for not only our comfort at the hotel, but finances as well. He went above and beyond to retrieve extra materials, save on rewards points, and assure that we had all that was necessary for a much-needed nights rest. As stated before, Rick is a model employee, offering service that could not be more commendable. We thank him for turning a bad night around, all the while being happy to do it.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Yulee

Address: 76071 Sidney Place, Yulee, FL 32097
Phone Number:
Location: United States > Florida > Yulee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Yulee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Yulee 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Guests planning a vacation in Amelia Island, Fernandina Beach, Kingsland (GA), or Jacksonville know that this hotel is the choice to make. This new Holiday Inn Express Hotel & Suites is conveniently located off I-95, just 10 miles north of Jacksonville and 10 miles south of Kingsland, GA. This hotel is within 10 miles to many area attractions including Fernandina Beach, Amelia Island, North Hampton Golf Course, Jacksonville International Airport (JAX) , Kings Bay Navel Submarine Base, Kingsland, GA. Upscale Amelia Island and Fernandina Beach offer unique boutiques with quaint restaurants and winding streets. The hotel is also close to a variety of restaurants, several golf courses, kayaking, and bicycle and boat rentals. Our new hotel features deluxe amenities like free complimentary high-speed Internet, free hot breakfast buffet, fitness center, business center, and 32 LCD TVs in the guest rooms. However, the best way to relax at our hotel is the large outdoor pool. We think you'll agree that our rooms offer more deluxe amenities for a better value. Remember Stay Smart stay at the Holiday Inn Express & Suites Jacksonville North - Fernandina. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Yulee
Holiday Inn Yulee
Yulee Holiday Inn

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