We've been four times. The place is clean and looks nice but that is about all I can say that's positive. It's not "cheap" by any means especially for what you get- mediocre food. Eggs are never cooked right. Hash browns burned to char on one occasion- I am forgiving but the cook and the server thought that was acceptable and actually served it. Eggs Benedict: Hollandaise sauce is like paste and flavorless; English muffin not toasted. Salad bar looks nice although I've never been there at lunch time.
Most frustrating is that everything is an up-charge. I asked for turkey sausage instead of regular sausage one day- extra $3. (meanwhile a side of turkey sausage on the menu was only $2, go figure). Several of their plates such as the breakfast sandwich come with nothing- no scoop of fruit, no grits, no orange wedge- nothing. I asked for a side of fruit one day- extra $3 and it was like 2 pcs of melon and a few grapes. My $6 egg, meat & cheese sandwich ended up being about $10 on 2 of the trips (for substitute of turkey sausage and English muffin).
Each time the substitutions were different amounts, too. I questioned the different pricing once and politely suggested they put some of those "extra" fees on the menu to help the customer. The manager's reply: "it's the servers fault for not explaining it to you". I thought that was unprofessional to throw the server under the bus and she not even seem concerned or apologetic. The server offered to pay the extra $3-4 but I didn't let her. She was working hard for that money. (I overheard the manager snap at the server about it- very rude).
Staff always seems short-handed and servers too busy. Takes a long time for food to come. Last time we went, party of 4 and the bill was over $60- for breakfast. Average for two of us has been about $25 which would be okay if it was great food but it's not.
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