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“very nice hotel” 4 of 5 stars
Review of BEST WESTERN PLUS First Coast Inn & Suites

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BEST WESTERN PLUS First Coast Inn & Suites
2.5 of 5 Hotel   |   I-95 Exit 373, 462577 State Road 200, Yulee, FL 32097 (Formerly Country Inns and Suites Yulee)   |  
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Ranked #3 of 7 Hotels in Yulee
GreenLeadersSilver level
Conyers, Georgia
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“very nice hotel”
4 of 5 stars Reviewed January 7, 2014

We stayed here one night before the Gator Bowl in Jacksonville. The king room was very clean, quiet and nice. My only complaint about the room is the weird small pillows that all the hotels now have - fluffy and then flat. The thermostat is motioned controlled and we had trouble during the night - it got really hot - but I am not sure if that might have been user error. They ran out of breakfast items and did not have a very good selection.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear J G,

Thank you for taking the time to review your recent stay here with us. Allow me to apologize on behalf of our entire team for not exceeding your expectations. This information you provided will help us in the future with situations like this. We hope that you were able to enjoy a relaxing evening before your big game.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior customer service and accommodations on your next visit to the area.

Warm regargs,

The team at Best Western Plus, Yulee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    190
    57
    13
    3
    1
See reviews for
94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Red House, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 7, 2014

This hotel is one of the best hotels I have stayed at. This hotel is very convenient to I-95, quite, very good appearance from the outside and inside and a very clean hotel as well as clean rooms. They have a great staff that is very accommodating. This hotel is also pet friendly.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear Michael B,

Thank you for taking the time to write a review about our hotel and such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

The team at Best Western Plus, Yulee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glassboro, United States
1 review
5 of 5 stars Reviewed January 3, 2014

I, BN, stopped at this motel on Dec. 31, 2013 unannounced. I was welcomed warmly and provided a room at a reasonable rate. The facility was well decorated and clean. I had a very good experience and was very happy with my stay. The clerk at checkout (Tami) was very helpful.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear Barbara N,

Comfort, cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Thank you,

The management team at Best Western Plus, Yulee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Top Contributor
113 reviews 113 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 1, 2014

I booked this knowing that I'd be on the road for about 6 to 7 hours driving from the southern part of the state to Yulee to visit the White Oak Conservation Center, and knowing that we'd want to sleep very comfortably. I had read that this was likely our best bet, and after unfolding ourselves out of the car, being given a room on the third floor well away from the elevator, we were not disappointed. We were staying on night only before driving further down for a few nights in Saint Augustine. But this was a GREAT place to sleep to gear up for our adventure the next day at White Oak. I know people use the Yulee exit as a stopping point both in and out of the state, and if I were to travel out of Florida on 95 again, or to go to White Oak, I would stay here hands down. The bathroom was spacious and clean, with good water pressure for the third floor.
We ate breakfast downstairs and that was just okay. But the beds, the beds, the beds. Just what you want to come sleep on if you've been in the car all day! Thanks, Tami.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear TwoWheelsOnly,

Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,

The team at Best Western Plus, Yulee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolivia, NC
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 1, 2014

We've stayed at this BW several times and are never disappointed. It is very convenient to the highway, the rooms are very clean and up-to-date and besides, they give you a nice breakfast in the morning. This is one of the nicer pet-friendly BW.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear Pices,

We love repeat guests! Thank you for the great words about the hotel. When a guest comes back by choice we know we are doing something right. There are so many options today it really is all about the customer service. Our team offers great customer service and they truly enjoy what they do.

We look forward to serving you again soon!

At your service,
The team at Best Western Plus, Yulee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillside, NJ
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 1, 2014

All personnel could not have been friendlier......Came to visit family so never made the cookies in the evening or the nachos...Place could not be cleaner. Would totally return and recommend to family and friends.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear jojofromjersey,

Comfort, Cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Thank you,

The management team at Best Western Plus, Yulee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York Haven, Pennsylvania
1 review
5 of 5 stars Reviewed January 1, 2014

This hotel is extremely clean & everyone is very helpful. We stayed in a king suite 12/19 on our way to Ormond Beach from PA to spend Christmas with family. The room was large & very clean. Tami was very friendly at check in. We are reward members and always try to stay at Best Western hotels. DJL

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 11, 2014
Dear DoloresL2014,

Comfort, cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Warm regards,
The management team at,
Best Western Plus, Yulee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS First Coast Inn & Suites

Address: I-95 Exit 373, 462577 State Road 200, Yulee, FL 32097 (Formerly Country Inns and Suites Yulee)
Phone Number:
Location: United States > Florida > Yulee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Yulee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS First Coast Inn & Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Located just North of Jacksonville of I-95 Exit 373, This newest Hotel in Yulee offers Hot Breakfast, Meeting Room, Fitness Center, Business Center, Outdoor Pool and SPA, and over 120 digital and HD Programs. Close proximity to Jacksonville Airport, Amelia Island and Fernandina Beach. ... more   less 
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