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“Reservations” 4 of 5 stars
Review of BEST WESTERN PLUS First Coast Inn & Suites

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BEST WESTERN PLUS First Coast Inn & Suites
2.5 of 5 Hotel   |   I-95 Exit 373, 462577 State Road 200, Yulee, FL 32097 (Formerly Country Inns and Suites Yulee)   |  
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Ranked #1 of 7 hotels in Yulee
GreenLeadersSilver level
A TripAdvisor Member
“Reservations”
4 of 5 stars Reviewed December 9, 2013

Reservation had mix up, staff and management would not give a consideration for this error and the cancelation came from a death in our family. Poor decision on the managements part. I still recommended the hotel to other family members who live out of state.

Stayed December 2013, traveled with family

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 14, 2014
Dear member,

Thank you for taking the time to review our hotel. I would like to apologize about the issue that had occurred, and will assure you that we do care about families and all the items that may come up. I'm thankful for the wonderful words even with the said issue.
Again I would like to apologize, and hope that next time you are passing through or just visiting that you choose to stay with us and enjoy everything we have to offer.

Best regards,
The team at
Best Western Plus, Yulee FL
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221 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Little River S.C. USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2013

We only stayed 1 night, but everything wast very good. . The hot breakfast was well done, and appearance was nice. This we considered to be an extremely good price for the excellent accommodations. We will for sure tell our friends and relatives about this great place to stay on their way to Florida !!!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 14, 2014
Dear Kevin J,

Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. As word of mouth is one of the big things people go by we are proud to hear that we treated you so well that you will pass it on to family and friends. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,
The team at
Best Western Plus, Yulee FL
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 7, 2013

We have stayed at this motel several times in the past year. It has always been clean, neat & had up to date accommodations. Beds are very comfortable & the linens clean. We made reservations on the internet & were confident that we would have a room when we arrived. They also were accepting of our 2 cats.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 14, 2014
Dear 2141523,

We love repeat guests! Thank you for the great words about the hotel. When a guest comes back by choice we know we are doing something right. There are so many options today it really is all about the customer service. Our team offers great customer service and they truly enjoy what they do.
We look forward to serving you again soon!

At your service,
The team at
Best Western Plus, Yulee FL
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A TripAdvisor Member
5 of 5 stars Reviewed December 5, 2013

This Best Western was the very BEST one ever. The BEST staff and breakfast that we have experienced at any Best Western. Above all the very BEST of all the hotels ever stayed at. A+++++++. Great value for your money. The suite was very spacious and clean. A good home away from home. If you need a hotel, you will hit the jackpot with this one.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 14, 2014
Dear member,

Thank you for taking the time to write a review about your recent visit with us.
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide and exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
The team at
Best Western Plus, Yulee FL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed December 4, 2013

Our stay at the Bet Western in Yulee,Florida was an excellent stay and help break up the long drive to visit my sister and dog for Thanksgiving. The Hotel location was excellent and easy to find from the interstate.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, January 14, 2014
Dear Richard B,

Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kin words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,
The team at
Best Western Plus, Yulee FL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, United States
1 review
5 of 5 stars Reviewed November 30, 2013

Tami was excellent! We went to check in and mentioned that we wanted to take my grandson to the beach and Tami was very efficient and provided us with a map and directions to the nearest place to take him where parking was free and also recommended a great place to eat. The pool area at the hotel was great the all the staff were friendly and very efficient. Rooms were clean and I couldn't have asked for anything more. Would recommend and will definetly stay there again when in the area.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, December 18, 2013
Dear Tony T,

Thank you for taking the time out of your busy schedule to review you stay here with us. As we love our customers, each employee with go out of their way to make sure your stay is fantastic and you have everything you need and could want, and I'm pleased to hear that Tami was able to show you that and hep you on your trip. I do hope that you were also able to enjoy our wonderful breakfast and evening snacks including freshly baked Otis Spunkmeyer cookies with fresh lemonade.

Hope to see you again when you are in the area.
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Oviedo, Florida
1 review
5 of 5 stars Reviewed November 29, 2013 via mobile

The experience was very good with a clean and attractive room and common areas. Our service counter associate Tami was very courteous and accommodating. We will stay here again. The room had all the amenities I desired including a refrigerator and large television. The lobby was inviting with a fireplace motif, daily newspaper and lemonade.
In the evening high quality Spunkmeyer chocolate chips are offered. They also offer tortilla chips with cheese and salsa which served as an appetizer before we went out to eat. The pool was clean and the surrounding area as well proving to be inviting if not for the cold weather. The breakfast was freshly prepared with a choice of eggs, home fries and biscuits. A variety of baked goods were also offered along with 4 varieties of fruit juice as well as coffee.
Raul Correa

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review, December 18, 2013
Dear Caclemans,

Thank you for taking the time to review your stay here with us. From the sounds of it you enjoyed every part of our hotel there is to offer. As we are the newest hotel on the exit we take pride in the employees we have as well as the rooms and our inviting lobby. As we have much to offer i'm pleased to hear you took advantage of our evening snacks featuring our famous Otis Spunkmeyer cookies.

Next time you are in the area we hope to see you again, while you enjoy not only our hotel but the small town of Yulee, FL.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS First Coast Inn & Suites

Address: I-95 Exit 373, 462577 State Road 200, Yulee, FL 32097 (Formerly Country Inns and Suites Yulee)
Phone Number:
Location: United States > Florida > Yulee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Yulee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS First Coast Inn & Suites 2.5*
Official Description (provided by the hotel):
Located just North of Jacksonville of I-95 Exit 373, This newest Hotel in Yulee offers Hot Breakfast, Meeting Room, Fitness Center, Business Center, Outdoor Pool and SPA, and over 120 digital and HD Programs. Close proximity to Jacksonville Airport, Amelia Island and Fernandina Beach. ... more   less 
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