My husband and I had gone to this Carrabbas many times and had a great experience each time, but this last time was not great. We called ahead and only waited 5 minutes after arrival to be seated. Our waiter, a young man, greeted us and asked if we'd like to order drinks. We ordered a couple of draft beers, and the waiter told us that the draft system was down. So, since it was 'Happy Hour' we asked if we could get bottled beer at draft Happy Hour prices. He went to check, and came back to explain that he had asked a barman and the answer was no. I asked if he could ask the manager, to which he replied " I could, but he's going to tell me to say the same thing." We replied that if this restaurant would rather lose business than satisfy a 'beer' request, we dare not stay any further. On the way out, we told the assist. Manager about the experience, who our waiter was, and how sad it was that our small request could not be met. We loved their Sangria, steak Marsala, mussels with pasta, etc. but we will probably not return.
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