What can I say that hasn't been said already? We checked in at 11:18pm after an 11 hour car trip. The room smelled like cat urine and was old and dilapidated. My husband went immediately to take a shower while I unloaded the car. The shower was filthy and broken, and had absolutely no force. As soon as I unloaded the car, I sat down on the bed. It was hard, and the springs poked through. We were absolutely exhausted though, and decided to just go to sleep. Pulling the sheets down we discovered not only that the sheets were dirty and mismatched, but there was a bug (not a roach) GOD ONLY KNOWS what it was!! I called the office. No reply. I walked down there and was told that they did not give refunds for any reason. They did offer me another room, however. I didn't want to stay, but didn't want to go through the hassle because of how late it was. I got the key and walked into it and was immediately over come by the scent of wet dog. Evidently, this room was the dog room, as there was no carpet. The beds were a little softer but not any cleaner, and the shower broken and leaking water. The third room we went to look at was of the same. Standing water in the shower about 3 inches. I just checked out and we finally got to bed about 2:30 in a nice clean motel. I wouldn't ever, ever stay there again. I tried to get my money back but to no avail.
- Official Description (provided by the hotel):
- All rooms have: cable TV; Free Wifi; 24 hr. Telephone service; air conditioning and heat controls; bathrooms with separate shower stalls. Choice of king-size bed or two double beds; choice of smoking or non-smoking rooms. The facilities at the Ranch House Inn and Suites are spacious, comfortably furnished.We offer three different types of accommodations, to suit every traveler's needs. The efficiency and suite both include a kitchen.We have a restaurant on the property. ... more less
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- Also Known As:
- International Hotel Winter Haven
- International Motel Winter Haven