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Park View Hotel: Traveler Reviews

3.0 of 5
5651 Cypress Gardens Blvd, Winter Haven, FL 33884 (Formerly BEST WESTERN Park View Hotel)
Hotel amenities
Park View Hotel
Ranked #7 of 16 hotels in Winter Haven
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103 reviews from our community

    Trip type
Traveler rating
    14
    28
    20
    18
    23
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“I didn't believe the bad reviews!!”
2 of 5 stars Reviewed June 22, 2012

I didn't believe the bad reviews I read prior to booking this hotel. Boy, was that a mistake!!! This hotel is NOT a 3 star hotel, I would give it 1.5 stars at best. We had planned a 2 night stay, but checked out after the first night. The pictures grossly misrepresent this hotel. It is older, which is clear in the picture of the outside of the hotel, but that is where the accuracy ends. The room we had was poolside first floor. Immediately upon arriving we noted a strange odor in the room. Upon getting in bed the sheets felt damp and the pillows were musty smelling. The carpet was vacuumed, but only the main areas, next to the bed stand and under the bed were disgusting. The bathroom is TINY, but was clean. The A/C was as low as we could put it and the room took forever to cool down. The pool was big, but not well maintained - leaves on the bottom of the pool, bugs floating all over the surface of the water. Don't fall into the trap because it's close to the LEGOLAND (which was amazing!) it's well worth a five minute drive for a better hotel!!!

  • Stayed June 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask EFishRN about Park View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Park View Hotel, responded to this review
June 26, 2012
Dear EFishRN,

Thank you for your comment concerning your stay at the Best Western Park View Hotel. I appreciate you taking the time to post your...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“The bathroom is too small”
3 of 5 stars Reviewed June 21, 2012

The bathroom was really small and not too clean. People not to much friendly.

Room Tip: Location good for Legoland.
See more room tips
  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Marjorie C about Park View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Park View Hotel, responded to this review
June 26, 2012
Dear Marjorie C,

Thank you for taking the time to review our hotel. We know just how valuable your time is and appreciate your feedback. We understand that all of our guests have different needs and we do sincerely make it our daily goal to exceed the expectations of our guests, and I apologize that for you this was not the case. Marjorie C please feel free to email me more details concerning your stay so I can address the issues.

Mia Dunkley
Front Office Manager
mdunkley@dhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Legoland”
4 of 5 stars Reviewed June 6, 2012

This is the 2nd time staying there since Oct 2011, and we enjoyed it so much more since the renovations we're done. The pool is enormous, and goes to 12 ft deep (you don't see that anymore). The staff was very nice and helpful. The rooms were clean and fresh. The TV was older and smaller, but suited its purpose since we were there to go to Legoland ( across the street). I wish there was a shuttle. We walked, but we're tired at end of day....
We enjoyed the food in the lounge and restaurant. Nice place to hang out, and pet friendly! We'll be back.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Patty P about Park View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkViewManagement, Front Office Manager at Park View Hotel, responded to this review
June 11, 2012
Dear Patty P,


On behalf of the Best Western Park View Hotel team, I sincerely thank you for your review of our hotel. We genuinely enjoy what...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westhampton Beach, NY
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Clean and Helpful”
4 of 5 stars Reviewed June 4, 2012

I was staying here prior to racing the triathlon in Haines City--I didn't have a lot of choice and after reading the reviews, I was expecting the worst. What I found, however, was a very clean and convenient hotel. Our room was perfectly adequate, clean and comfortable. The pool looked fantastic (I wasn't able to jump in). Best of all, I found Kathie at the front desk to be extremely sweet and helpful. She gave us super directions to our restaurant and made us feel very welcome.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rizabiz about Park View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkViewManagement, Front Office Manager at Park View Hotel, responded to this review
June 11, 2012
Dear rizabiz,

We recognize that you have a choice in where you stay, and we sincerely thank you for choosing to stay with us. We appreciate your positive comments and recommendation as well. We hope to see you again on your next trip here in Winter Haven, Florida area. Best wishes and take care! I will make sure Kathie is aware of the great comments you mentioned about her.


Mia Dunkley
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Coral, Florida
1 review
“Best western Park View”
4 of 5 stars Reviewed June 3, 2012

We spent one night with our grandchildren with the purpose of going to legoland. From check in to checkout all staff was very helpful and friendly. Our room was poolside and very clean and comfortable. We did not use the pool which looked very nice but the grandchildren certainly enjoyed it.

Room Tip: After selecting rating I couldn't delete the spa we never saw or used the spa also never used ro...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask rtoy about Park View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkViewManagement, Front Office Manager at Park View Hotel, responded to this review
June 11, 2012
Dear rtoy,

Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park View Hotel

Also Known As:
Best Western Admirals Hotel
Best Western Winter Haven
Winter Haven Best Western
Address: 5651 Cypress Gardens Blvd, Winter Haven, FL 33884 (Formerly BEST WESTERN Park View Hotel)
Region: United States > Florida > Central Florida > Winter Haven
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 hotels in Winter Haven
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Park View Hotel formerly Best Western Park View Hotel,overlooking Legoland® Florida Theme Park. The hotel offers every amenity to make both business and leisure travelers feel right at home. Guests will be close to a variety of local attractions including Legoland® Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight. ... more   less 
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Park View Hotel
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