Positives: Very clean hotel. Quiet and modern rooms. Very friendly check in.
Negative: HUGE --housekeeping knocked on our door at 8 AM even though we had a do not disturb sign on the door. Woke up our 2 year old who had so much trouble falling asleep that night. Unforgiveable. What are they thinking? I called to complain and was told that I would get a call back from management but I never heard from them.

I booked this hotel because when I called I specifically asked two different people if the hotel was next to Legoland and was told YES. I was visiting family in FL, they live in Garden Grove in Winter Haven so this would be the closest hotel to their home. The hotel is actually located in downtown Winter Haven, they have a shuttle to Legoland! The hotel overall is okay, it's very clean and the staff were all very nice and friendly. Unfortunately something they clean the carpet with or deoderizer or something did not mix well with me so I ended up with a bad headache and allergy type congestion and stuffiness. The beds in my room - yes I tried both of them - were extremely uncomfortable, the sheets were a little rough for me and the air conditioner was so loud I couldn't hear the TV. The TV had a guide that showed what channels were there but nothing that told what was on the channels so this was bothersome. I was booked into the hotel for 4 nights but checked out after the first night. They were very nice and refunded my money because with the allergy type symptoms I was having I was very stuffy. Ten minutes after leaving and being outside and in my car, I could breathe normal again. I also think this hotel is overpriced but that is just my opinion!!

We enjoyed our stay very much! The staff is very experienced in the service they provide. Upon check in Veronica made us feel welcome and offered toprovide anything that we needed to make our stay comfortable. She is a sweet heart! Next stop was the cocktail bar for a drink before settling into our room for the evenening. Susan is a great lady!! She made us a couple of wonderful drinks and offered some friendly conversation. We will definately make a point to stay here again!

We visited Legoland and I can sum up this hotel in a word: easy. The room was nice, w/ fridge and B+ furnishings. Bathroom C+. Comfortable beds; sometimes I take for granted bed size. These are queens, not double / full. But despite queen beds, the room had plenty of space. In the morning, we could grab breakfast quickly / easily and had a free, friendly shuttle to drop us off at Legoland (<5 min ride on new shuttle bus owned by Legoland w/ cold a/c and big comfy individual seats). Again, easy, easy.
> only 1 CON: FOOD at the onsite restaurant had huge range, from "B+" dinner (both the Quesadilla and the Shrimp Dinner) to "F" breakfast buffet (just awful, except for what we ended up taking "to go": coffee/tea, yogurt and packaged pastry / muffins). BUT it was a really slow time (<50% capacity) so maybe they were cutting costs and maybe breakfast is acceptable in peak summer.
>Also, hotel room cost was about $30-35 higher than I would have expected for comparable hotel (w/out regard to location). But, again, it is worth it if EASY is a priority (it was for us, w/ 2 well-loved, but high maintenance kids).