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Holiday Inn Winter Haven: Traveler Reviews

200 Cypress Gardens Boulevard, Winter Haven, FL 33880
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Holiday Inn Winter Haven
Ranked #2 of 16 hotels in Winter Haven
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74 reviews from our community

    Trip type
Traveler rating
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    32
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1 review
1 helpful vote 1 helpful vote
“Very pleasant experience!”
4 of 5 stars Reviewed November 11, 2012 via mobile

We enjoyed our stay very much! The staff is very experienced in the service they provide. Upon check in Veronica made us feel welcome and offered toprovide anything that we needed to make our stay comfortable. She is a sweet heart! Next stop was the cocktail bar for a drink before settling into our room for the evenening. Susan is a great lady!! She made us a couple of wonderful drinks and offered some friendly conversation. We will definately make a point to stay here again!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask RoxanneVallee about Holiday Inn Winter Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“For Legoland visitors: in a word, EASY.”
4 of 5 stars Reviewed November 5, 2012

We visited Legoland and I can sum up this hotel in a word: easy. The room was nice, w/ fridge and B+ furnishings. Bathroom C+. Comfortable beds; sometimes I take for granted bed size. These are queens, not double / full. But despite queen beds, the room had plenty of space. In the morning, we could grab breakfast quickly / easily and had a free, friendly shuttle to drop us off at Legoland (<5 min ride on new shuttle bus owned by Legoland w/ cold a/c and big comfy individual seats). Again, easy, easy.
> only 1 CON: FOOD at the onsite restaurant had huge range, from "B+" dinner (both the Quesadilla and the Shrimp Dinner) to "F" breakfast buffet (just awful, except for what we ended up taking "to go": coffee/tea, yogurt and packaged pastry / muffins). BUT it was a really slow time (<50% capacity) so maybe they were cutting costs and maybe breakfast is acceptable in peak summer.
>Also, hotel room cost was about $30-35 higher than I would have expected for comparable hotel (w/out regard to location). But, again, it is worth it if EASY is a priority (it was for us, w/ 2 well-loved, but high maintenance kids).

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask uponrockytop about Holiday Inn Winter Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
“Typical of what to expect at a Holday Inn”
4 of 5 stars Reviewed October 31, 2012

This hotel is neat and clean and fairly basic. The rooms should go for about $75 a night (at the most) but they charge double that because they are located just a few miles from Legoland. There are few hotel choices if you want to be next to Legoland and this Holiday Inn certainly takes advantage of that. They give out kids eat free at the hotel coupons. We had breakfast here the first morning and it was pretty bad so we didn't go back the next day. There are only 2 elevators and 1 was out of service during our entire stay so there was a long wait in the mornings. Staff was friendly and housekeeping did a very good job. This is a no-smoking hotel which is a big plus in my book.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by x-well-traveled for Winter Haven
Ask x-well-traveled about Holiday Inn Winter Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Aussie Legoland Adventure”
3 of 5 stars Reviewed October 20, 2012

We stayed one night in this hotel, traveling from Miami, through Winter Haven, on our way to Legoland. We arrived around 8pm, check-in was easy. The kids received a small Lego pack each and we're really thrilled. It was a nice touch, that added to the excitement of visiting Legoland (especially for my 8yo son who is crazy about Lego, and more excited about Legoland, than Disneyworld!). Room was your standard Holiday Inn, met expectations in that regard. Good quality and everything you need. The main disappointment was the breakfast. We were given a kids eat free voucher on check-in, so were encouraged to eat in the hotel restaurant. The food quality was pretty poor. Knives, forks and cups were plastic! On the positive side it is about a 5 minute drive to Legoland, and there is a shuttle that seemed to go quite regularly. I would give this hotel 3.5/5.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask LizM26 about Holiday Inn Winter Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
29 helpful votes 29 helpful votes
“Still a great stay for the money; BUT.....”
4 of 5 stars Reviewed September 16, 2012

We stayed here again. From Friday 9/12 - Sun 9/16. The rooms were very clean and the hotel is really nice. We were very disappointed with the breakfast. Last time it was good, this time it was unedible. The food was cold, the sausage tasted like plastic and the fruit was still frozen!!!
We told the waitress we wanted to speak to the restaurant manager. She came out we told her the food was terrible and her response was; " I'm sorry ". To me that is an unacceptable response. I know we are not at a 5 star but we paid for a meal and it would be nice if we could have eaten it. We left our food. We went to Ihop and eat there.
I have written a very good review for the hotel but I would consider staying else where in the area because of the attitude of the restaurant. With family in this area we will be going back and I will try to find another hotel that values our business. 'I'm sorry' is not what you say to a customer to win their business. Very disappointed!!!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 4 more reviews by Joe P for Winter Haven
Ask Joe P about Holiday Inn Winter Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review
September 18, 2012
Good Afternoon,
First let me say thank you very much for your feedback. Good or bad I want to know so I can correct anything that needs fixed or...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Winter Haven

Also Known As:
Holiday Inn Winter Haven Hotel Winter Haven
Holiday Inn Winter Haven Hotel
Winter Haven Holiday Inn
Address: 200 Cypress Gardens Boulevard, Winter Haven, FL 33880
Phone Number:
Region: United States > Florida > Central Florida > Winter Haven
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 hotels in Winter Haven
Price Range: $$
Official Description (provided by the hotel):
Central Florida Hotel in Winter Haven, FL Welcomes You Whether you visit Winter Haven for business or just to get away, the Holiday Inn Winter Haven is designed to be your personal retreat. We're located between Orlando and Tampa, and we can meet you in the middle. You'll find the finest in upscale services at our hotel in Winter Haven. You'll have room to work, relax and make the most of your day. Our hotel is near the Cypress Gardens Theme Park and popular area attractions. Our great location makes it easy to visit the Winter Haven Theater, Historic Bok Sanctuary, the Fantasy Flight Museum or the downtown antique district of Winter Haven. Lodging here is ideal for corporate guests. Our Winter Haven hotel's location is within 10 miles of State Farm, Polyglass USA and Packaging Corporation of America. Our 24-hour Business Center offers privacy, and there is free wireless Internet access in our guest rooms. Our Winter Haven hotel's upscale amenities let you maintain an exercise regimen in our sophisticated Fitness Center. You can take a dip in the pool or soak in the Florida sun. The Cafe Blu serves breakfast and nightly dinner specials, and we offer in-room dining for your convenience. Our hotel in Winter Haven is a Certified Member of My Florida Green Council, where, together, we can make a difference. At the Holiday Inn, you'll experience service provided by a caring staff. Relax, and enjoy our Winter Haven hotel. ... more   less 
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