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“ROACH MOTEL!!!!!” 1 of 5 stars
Review of Budget Inn & Suites Orlando West

Budget Inn & Suites Orlando West
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Budget Inn & Suites Orlando West
1.5 of 5 Motel   |   13603 West Colonial Drive, Winter Garden, FL 34787 (Formerly Americas Best Value Inn Orlando West)   |  
Hotel amenities
Ranked #3 of 4 Hotels in Winter Garden
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“ROACH MOTEL!!!!!”
1 of 5 stars Reviewed July 8, 2014

The room was infested with ROACHES. I booked a four night stay for the 4th of July weekend and had to sleep with the lights on to keep from being attacked by the ROACHES. Management was not helpful at all. I purchased my own bed linen, wash cloths/towels, shower curtain and ROACH spray. The TV only had 2 channels that were clear. I wish I had read the other reviews before I booked this ROACH MOTEL when I purchased my travel package.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    3
    8
    9
    7
    25
See reviews for
19
16
2
1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Bradenton, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

We checked in; the carpet was filthy, we looked at the mattress for bed bugs, the clientele looked like the dregs of humanity, the paint was peeling, the a/c was on mega-ice cold, the fixtures haven't been updated since 1962. My husband set something down on the desk (in daylight), and a cockroach ran across his hand. That was it. We grabbed our bags, went to the desk, and got a refund. I will say, they did not argue, but refunded the room immediately, but that is the only good thing I can say about this dive. I can't believe they ask almost $80 per night for this flophouse. You can get a perfectly decent room on International drive for a lot less than that. Do not recommend it unless you are filming "worse hotel in America" reality series.

Room Tip: Never, never stay there, even if you have to sleep in your car.
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  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2014

The roaches....numerous! The dampness.......roaches fed on it!!!! The mold....will make you sick!!! The general manager.....abusive and disrespectful! The maintenance guy....a rude drunk!!! Why is this place still open? Someone needs to shut this place down! TVs dont work. I had two and the phone didnt work at all. There is an expensive side and they cater to the guests who are paying the 100 dollars a week more than poorer guests. I was treated like a crackhead. Don't go here. Keep it movin.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocoee, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 13, 2014 via mobile

Stay there for two day,ghe worst experience ever.The room smell like mold,the sheet s were stain,the towels full of hair,and don't even get me started on the bathroom tub nasty toilet won't flush.The manager is rude,And the room got reaches lots of them.

  • Stayed January 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLEARWATER
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed January 3, 2014

Stopped by on a whim because I was too tired to drive ( so I thought). The receptionist was very pleasant. Went to the room on the 2nd floor - made a quick look aroung and noted dirty carpet, yellow towels, filthy bath tube and roaches crawling on the sink. Left the room and to check. I explained the issues and was offered another room. When I refused - my money was returned. For some reason - I was wide awake and continued to drive. Recommendations: Don't even stop - Drive by to the next hotel.

Room Tip: Drive right by this place. If you run out of gas in the parking lot - push your car to the street.
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Florida, United States
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 13, 2013

Very low class budget motel. The person who checked us in was not very pleasant at first. Rooms were ok but what they called a handicap room left a lot to be desired. Place was very noisy and did not get to sleep until after 1 AM. Will not stay there again.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Top Contributor
84 reviews 84 reviews
49 hotel reviews
Reviews in 55 cities Reviews in 55 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 22, 2013

The room is spacious and has everything you need. The hotel pool is also okay. The hotel is much further away from all the parks than we expected. You do not hear the sounds of the busy road in the room, but it's just not a pleasant environment. There is nothing to do in the neighbourhood. We have dined in the hotel restaurant, but that was not really a success! The service was poor, the food was bad and it was terribly uncomfortable.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Budget Inn & Suites Orlando West

Address: 13603 West Colonial Drive, Winter Garden, FL 34787 (Formerly Americas Best Value Inn Orlando West)
Location: United States > Florida > Winter Garden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Winter Garden
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Budget Inn & Suites Orlando West 1.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Budget Inn & Suites Orlando West Hotel Winter Garden
Budget Inn And Suites Orlando West

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