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“Worst night ever” 1 of 5 stars
Review of TownePlace Suites by Marriott Fort Lauderdale Weston

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TownePlace Suites by Marriott Fort Lauderdale Weston
2.0 of 5 Hotel   |   1545 Three Village Road, Weston, FL 33326   |  
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Ranked #6 of 7 Hotels in Weston
Summerland key, fl
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Worst night ever”
1 of 5 stars Reviewed January 3, 2014 via mobile

Our room was across from the lobby. We were unable to sleep due to the lobby door slamming all night. Then at 5am, people began to arrive at the lobby for breakfast so the door slammed continually. I thought that the room was a bit shabby but comfortable. Unfortunately, the comfort of the room does not really matter when you are kept awake by noise. I will not stay there again.
I did complain to the desk clerk and was told that she was "sorry."

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, General Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, January 9, 2014
We apologize for the noise you experinced at our hotel as well as your inability to sleep.
Thank you for sharing with us the comments regarding your experience. We have discussed the concerns with our staff and we will do everything we can to resolve this issue. It is comments such as this which allows our entire team to continue to strive toward the ultimate of perfection of 100% guest satisfaction.

Thank you for your patience and understanding

Erica Stokes
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    19
    14
    9
    7
    5
See reviews for
18
8
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 29, 2013

This is townplace suite, so don't expect high end long stay, reminded me of BOQ in base, bare born kitchen from 80s, small bath, bed and desk next to each other, tiny room just nigh enough to sleep.
Truthfully I am spoiled after staying in residence inn, so townplace look so sad.
Also the wifi was impossible to connect, I couldn't get any work done at all!
I checked out after couple nights and moved to other area hotel just so I could get some work done.
It's not that cheap and wasn't worth what I paid for.

Stayed August 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, Front Office Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, February 11, 2014
We apologize for the noise you experinced at our hotel as well as your inability to sleep.
Thank you for sharing with us the comments regarding your experience. We have discussed the concerns with our staff and we will do everything we can to resolve this issue. It is comments such as this which allows our entire team to continue to strive toward the ultimate of perfection of 100% guest satisfaction

Erica Stokes
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

Our stay was like home away from home. The staff was very warm and helpful. Whatever we needed or was looking for they were willing to assist. The area was very cozy and relaxing and there was no noise to disturb us while we rested through the night. The fully equipped kitchen made things so much better because we did not have to leave the room unless we wanted to. And most of all the room and bathroom was very clean and welcoming. I would make it my business to stay again the next time I'm in the area.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, General Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, December 13, 2013
Dear Valued guest: Thank you for the beautiful review, We strive to make sure all of our customers are happy and enjoying their stay. We hope that the next time your travel plans bring you to Weston that you would choose us. Thank you again for staying with us
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Naples, Florida
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 6, 2013

So nice! I was greeted by Lucy and shown to my room. I was impressed it was a full kitchen and a lovely, comfy bed. Fast internet, numerous TV choices. Public and restaurants across the street, with a Walgreen's next door unlike any I have ever seen. Upscale cosmetics and small produce area.
This hotel is so immaculate, even the oven looked new!

Room Tip: my room overlooked the unused pool. super private
See more room tips
  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, General Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, December 11, 2013
Dear Valued guest:

Thank you for the beautiful review, We strive to make sure all of our customers are happy and enjoying their stay. We hope that the next time your travel plans bring you to Weston that you would choose us. Thank you again for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, WA
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 29, 2013

I agree with everyone- the location of this hotel is super!! Walk to Publix or the great shopping and dining area across the street, full of wonderful little bars & restaurants and even a Starbucks.
The hotel was perfect for our needs, and the staff were the friendliest we've dealt with in a long time. They went out of their way to be sure everything was perfect for us. Loved our room... only complaint if any would be the lack of wine glasses in the cupboard :) Thank you to the staff- especially Lucie for making our 2 nights there great. We WILL return!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, General Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, December 11, 2013
Amy,

Thank you so much for the great review that you wrote regarding our hotel. We are glad you enjoyed your stay at the TownePlace Suites Weston. Our goal is to provide you with the best accommodations and service, the next time your travel plans require you to come to the Weston area, we hope you will consider us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
haarlemmermeer
Top Contributor
127 reviews 127 reviews
97 hotel reviews
Reviews in 77 cities Reviews in 77 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed August 25, 2013

this is the place to stay when going out eating and drinking in this gorgeous little community and what a relief from the crowded hustle and bustle and constructions of Fort Lauderdale. it's just accross street from a publix supermarket and some nice bars and restaurants to spend the evening and walk "home". the hotel is really basic with a tiny pool and 3or4 deck chairs. suites have only queens in the bedroom and worn out sofa-sleepers in the living room. however there is a full kitchen with a large fridge and microwave, all designed for longterm stay. for breakfast there is only coffee, juice, muffins and bananas. It has easy access to freeways and would stay here again when in the area.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, General Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, December 11, 2013
Thank you for your feedback. We are glad you enjoyed your stay at the TownePlace Suites Weston. Our goal is to provide you with the best accommodations and service, we have replaced some of the sofa beds in the hotel, the next time your travel plans require you to come to the Weston area, we hope you will consider us.
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West Palm Beach, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2013

Recently, had the pleasure of staying @ the TownePlace Suites in Weston. I have stayed at others around the country. This one is easily one of my favorite. The environment is beautiful. The place is well kept up and clean which is a HUGE requirement if I'm going to lay my head there. The staff is sooo friendly, helpful and welcoming. Love to see their smiles everywhere. I've stayed there twice. Once for business and another for vacation. I love this location. Would definitely recommend it to a friend.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceWeston, General Manager at TownePlace Suites by Marriott Fort Lauderdale Weston, responded to this review, June 11, 2013
Dear Jay,

Thank you so much for the review about your stay and we are pleased that you enjoyed your stay during both of your visits to the Weston area. If your travel plans bring you back to this area we trust that you will choose TownePlace Suites, we look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites by Marriott Fort Lauderdale Weston

Address: 1545 Three Village Road, Weston, FL 33326
Location: United States > Florida > Weston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Weston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites by Marriott Fort Lauderdale Weston 2*
Number of rooms: 95
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Also Known As:
Towneplace Suites By Marriott Fort Lauderdale Weston Hotel Weston
Towneplace Suites Weston

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