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“Loved the property, but alas: no morning wakeup call or pre-ordered taxi” 4 of 5 stars
Review of Courtyard by Marriott Fort Lauderdale Weston

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Courtyard by Marriott Fort Lauderdale Weston
3.0 of 5 Hotel   |   2000 North Commerce Parkway, Weston, FL 33326   |  
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Ranked #2 of 7 hotels in Weston
Phoenix, Arizona
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
“Loved the property, but alas: no morning wakeup call or pre-ordered taxi”
4 of 5 stars Reviewed January 14, 2013

Being on a whirlwind business trip this month, I arrived at Courtyard in Weston late on a weekday night. I asked for a morning wakeup call and also asked that a taxi arrive at 8 a.m. to take my colleagues and me to our meeting about 7 miles away.

No wakeup call ever came (thankfully I do have backup system for wakeup when combatting with jetlag-induced exhaustion and have to make a meeting or a flight). Worse though, the cab didn't arrive at the appointed time either... so a caveat for those relying on taxis for transportation: this place does not have a taxi stand and so must be called in advance. A hired car did not appear until 30 minutes after our original request time. Not sure if the night operator had not placed either the wakeup call or taxi requests or whether there were other glitches that were not relayed to me.

The room itself was lovely: quite spacious, zippy internet, plenty of outlets for my electronic devices, a mini fridge. The hotel gym, which I only peeked at since I had no time to work out, seemed well-equipped too, with free weights and cardio machines.

I don't want to ding this hotel because of my morning experience with the wakeup call and late cab. The morning front desk clerk did deduct $20 from my bill. I would just suggest to other travelers to reconfirm any arrangements you are making with the front desk.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, January 29, 2013
Thank you so much for the great comments regarding your recent stay. Specifically the comment regarding the fast internet. We are proud to have some seriously large bandwidth for our guests to take advantage of.

Regarding the cab and wake up call, we have addressed these issues and I apologize that they ocurred. This is an exception but still merits a review of the procedures.

We appreciate that the time was taken to write this review.
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115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Regina
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2013

One of the best internet connections I've ever had in a hotel. The pool was great - very warm, nice area and clean; I'd come back just for the internet and pool. The hot tub was great the first night but then no warmer than the pool after that. Still, not bad, though. I see mixed reviews about the breakfast - for us, it was continental, not hot and there was no bistro...? They were renovating a food area so maybe it was just the week we were there. The continental was fine for us, anyway. Nice room, big TV - about as expected for the price. Very friendly staff, printers available for boarding passes and they let us print out cruise boarding documentation as well. We liked the location as it was enough away from industry/malls to be quiet but still had restaurants nearby and some good ones to order from that deliver to the room. Pretty area. About 15 min drive to the outlet mall in SawGrass but maybe more during busy times.

Room Tip: Some of the rooms face the pool and have a much nicer view. Also, some have balconies that face the...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, January 29, 2013
I am pleased to report that renovation is complete! You were here while we were transitioning to our new lobby which is beautifull. I hope you have the opportunity to come by and see it.

Thank you for the great comments regarding the speed of our internet. We have a large amount of bandwidth for our guests.

As for the pool, its now at a very comfortable 80 degrees!
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Cape Coral, Florida
Top Contributor
116 reviews 116 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed January 1, 2013

We chose this hotel because it is close to the Cleveland Clinic, offers a special reduced rate inclusive of breakfast and has a free shuttle to and from the clinic. We were very impressed with the lobby and the bistro which was open all day where we chose hot and cold dishes for breakfast and dinner. There were plenty of tables and the booths each had their own Tv. Examples of the menu are fried or scrambled eggs served with bacon, breakfast potatoes, toast and coffee or juice and for dinner one of the best hamburgers ever, chicken wings and not very good baby back ribs. Starbucks coffee and muffins and bar items etc etc are available. Our room was very comfortable with a king size bed, refrigerator and a very large flat screen TV. The staff were very solicitous and helpful. We will be returning here quite regularly and fortunately we feel we will be well looked after.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, January 29, 2013
Thank you for the great reviews on our new Bistro! We are very proud of the rates we are able to offer the Cleveland Clinic. They are well below our regular rates and offer a tremendous value along with the complimentary shuttle.

Thank you for staying with us and we look forward to seeing you back again soon!
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Safety Harbor, Florida
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 28, 2012

We are here for 3 nights , 4 days for a soccer tournament . We have 6 people, requested a suite.. Did not get one ...but that's ok , it was not guaranteed so no big deal . The room is fine except.. There are ants on the desk, on the tv, on the nightstand .. The tub is black and dirty looking. The staff has been polite and when we have requested towels, we have received them in no time flat. Beds are comfy and tv is nice and big. BUT, they have a restaurant/ "market" that has only been open on a holiday weekend after 5pm and it closed for food at 10 pm on a Friday night!!!!!!!! No room service so time to order out for delivery ... Just very disappointed as we are elite Marriott members and almost always stay at Mariott's at least once a month for soccer travel. I do not reccomend this hotel when there are so many to choose from in the Ft Lauderdale/ Miami area

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, January 29, 2013
I assure you that this is not a typical experience at the Courtyard in Weston. We opened our new lobby and restaurtant on December 28 which coincided with your visit. We have since become much more efficient and are able to offer all our guests the amenities that they deserve and expect. I am sorry that we missed the mark in your case, specifically since you are valuable Marriott Rewares member.

The ants are very rare and that was taken care of immediately. My apologies for this.
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East Hampton, NY
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 22, 2012

We stayed there a day ago, tonight at dinner my son realized he had left his wallet on the nite table. We got a little frantic, ID s , credit cards, licenses etc..
We called and were told. They had found it in his room and had placed it in the safe for safekeeping. What a relief.
Aside from that the hotel is extremely nice an everybody is super ..
This is my new home when in Weston,
Thank you guys for a great stay.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, November 27, 2013
Thank you for your comments!
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Dallas
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 16, 2012

With the lobby remodeling completed, the modern entry is a fantastic upgrade. Rooms could use a bit of an makeover, but they are comfortable and well proportioned. The staff was extremely courteous and helpful. Great location and plenty of nearby dining. 24 hour gym and they now serve breakfast.

Room Tip: stay opposite the highway.....odd numbered rooms. Suites are nice! Breakfast buffet is $8.95 per p...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, November 27, 2013
Thank you for your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 5, 2012

The lobby and restaurant were being remodled. Felt like I was checking in to a construction site. Used former conference rooms for temporary lobby and restaurant. Very noisy and dusty from construction.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randal P, General Manager at Courtyard by Marriott Fort Lauderdale Weston, responded to this review, November 7, 2012
We are very excited about our renovation. The end result will be absolutely beautiful and will include enhanced food and beverage options including a full bar, state of the technology and an extremely active lobby. We expect to be done at the end of November and have found the distruption to be very minimal to our guests, We do appreciate everyones patience as we renovate, and are confident the end result will be worth it!
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Additional Information about Courtyard by Marriott Fort Lauderdale Weston

Also Known As:
Courtyard By Marriott Fort Lauderdale Weston Hotel Weston
Courtyard By Marriott Fort Lauderdale Weston Hotel
Courtyard Fort Lauderdale Weston
Courtyard Fort Lauderdale
Weston Marriott
Weston Courtyard
Address: 2000 North Commerce Parkway, Weston, FL 33326
Phone Number:
Location: United States > Florida > Weston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Weston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Fort Lauderdale Weston 3*
Official Description (provided by the hotel):
Conveniently located near Sawgrass Mills Outlet Mall, the Cleveland Clinic, BankAtlantic Center and 72 holes of premier golf, Courtyard Fort Lauderdale Weston is your best choice for business or pleasure travel in Florida. ... more   less 
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