Check in is at the main complex and fortunately the ‘check in address’ mapped and GPSed correctly. Vacation Village at Bonaventure is not so much a destination but a grouping of time share destinations. Heron 1 & 2; Sandpiper 1 & 2 or Flamingo 1 & 2 all appear to have been designed by the same firm. When we arrived (4/19/13) we were told we would be in the building call ‘Heron 1’. The Heron (and Sandpiper) are seven story buildings located in a residential area in the southeast quadrant of Blatt Blvd and Racquet Club Road about one mile from check in. The Flamingo 1&2 are about a mile to the east.
We arrived at the appointed 4:00 hour and were able to check in quickly. (Others we met told us they were not so fortunate.) Be forewarned, they do extract an additional $25.00 ‘Facility Use Fee’ upon arrival. It’s supposed to cover (among other things) the coffee, lemonade and internet Wi-Fi. To say the ‘standard issued’ internet connection is ONLY VERY SLOW would be kind. Naturally, for an additional fee, you could supposedly get faster service. Note to management: Give everyone satisfactory ‘higher speed’ as part of the fee!
After registering, you are directed over to a person who give you a parking pass but only after he tries to get you to give them $20.00 to ‘reserve your spot for the free breakfast or lunch and free gift’. We declined his offer (several times) and were given our parking pass. Be forewarned, some of the other guests told us it’s about a 3 hour ‘visit’ off property if you take them up on their offer.
We found the pool to be well maintained and coffee each morning by the first floor elevator and at the pool and lemonade around noon at the pool were appreciated by many of the guest. My wife really appreciated the ‘midweek’ cleaning. All the staff we interacted with were friendly and helpful, however, the recreational staff needs to be more proactive in trying to get more people to participate in the various activities. And, if they are going to put ‘horse shoes’ on the activity list, they should have a way to drive the spike in the ground. We were using a rock to try and drive the spike. Note to management: A dedicated set of horse shoe pits is definitely needed.
Our 2 bedroom unit turned out to be an A with the B unit lock off. Both were clean, and appeared to have been recently partially updated. The couch and chairs appear to be newer, but some of the other furnishings (including stove) are not. Not sure of the bed; but I found it acceptable. One item they need to fix (soon) is the small older TV’s. My home computer display is bigger than the TV’s in the B unit living room and both the bedrooms. Thankfully, there was a fairly large flat screen TV in the living area of the A unit. A few more luggage carts would be very beneficial since many are checking in and out at the same time.
Parking was sufficient and there is even some covered ‘first floor’ parking for some lucky folks (if you arrive at the right time.) Not sure how parking is in high season. They also have a shuttle service which runs a one hour route. Since we did not use it, I can’t comment.
We found the facilities satisfactory and the location for exploring the area convenient. All in all we enjoyed our time and will be returning when we get the opportunity.
Ask for a room on the pool sides of Heron. The side that backs up to Racquet Club Road (the side we...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to share your comprehensive review of Vacation Village at Bonaventure Resort. We appreciate it when guests write about their vacation experience because it helps us know areas where we need to improve our service. We’re sorry that we didn’t meet all of your expectations during your stay but are thankful that overall you had a pleasant time with us. We appreciate your recommendation and look forward to sharing our hospitality with you again the next time you’re in Weston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.