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“Girls night out” 4 of 5 stars
Review of Marriott West Palm Beach

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Marriott West Palm Beach
3.5 of 5 Hotel   |   1001 Okeechobee Blvd, West Palm Beach, FL 33401   |  
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Ranked #14 of 34 Hotels in West Palm Beach
Miramar, Florida
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Girls night out”
4 of 5 stars Reviewed June 28, 2014

The three of us, all locals, needed a place to stay close to City Place for a girls night out and that wouldn't break the bank (under $150/nt) and this hotel fit the bill and didn't disappoint! I made my requests of early check in and extra towels days in advance, and upon check in at 1pm, they had a room available for me and ran those towels right over. The maid was at the room with them by the time the bell man and I got up to the room with my things.

The room was clean and really quite comfortable. We enjoyed the pool that afternoon. Very comfortable chairs with cushions and live music. They have wait staff service out there as well for food and drink orders. They also have a complimentary shuttle that will run you over to City Place. We came back too late for the shuttle, but it is a quick and cheap cab ride. The next morning we had room service which was also quite nice, quick, and eggs still hot.

Overall we enjoyed our night here. If the need arises again, I would definitely stay here again and would recommend it to others.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, July 2, 2014
Dear kjones9854,

A nice night or two with your girlfriends is always wonderful and we are grateful you chose us as your destination to do so. Whenever you (or your friends) return, you willl be welcomed with open arms. Thank you for your feedback.
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487 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
St. Pete Beach, Florida
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 27, 2014

This was a very nice hotel. Our room was very nice & the bed was super comfortable (actually one of the best beds I've ever slept on - anywhere!). The hotel grounds and common areas were clean and well kept. Our room was very clean. We had a little balcony which was very nice. Would have been a perfect stay, however, there was NO hot water at the sink - the handle didn't even move to the hot side (seriously, stopped in the middle). The drain didn't drain - the cold water would just sit in the sink. The shower, though, had hot water and drained properly. We didn't use any of the hotel amenities, as this was only an overnight stay for us.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, July 2, 2014
Dear SPBVacationers,

Please accept my sincerest apologies for the maintenence issue. Our Director of Engineering has been made aware as to alleviate any reoccurences. I hope on your next trip you will be spend some more time with us and enjoy the beautiful Palm Beach area.
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Miami, Florida
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 22, 2014

I stayed for about a week while in trial in WPB federal court. My group had multiple rooms and a conference room, but check in was a breeze (thanks to Natalee for such great service at the front desk). Only negative on check in is that the lobby has a bit of a smell of sunscreen. Rooms were typical Marriott, reasonably updated rooms, small bathrooms. Bed and linens were terrific and comfortable. I was especially impressed with the insulation in the walls-- lots of noise coming from next door when I was in the hallway, but I heard nothing in my room. Concierge lounge was typical Marriott- reasonable breakfast selections, adequate space for seating. Location is close (but with a car) to great eating options at City Place. For anyone in need of court access, the hotel is an easy drive to both federal and state courthouses- use the exit in back-- the front exit is frustrating if you need to go east.

We also reserved a conference room (Clematis Room) which was terrific-- very well put together with both table/meeting space and side living room/conference room. Bathroom within the conference room. Big screen TV too. Very comfortable. Considering all the stresses of this kind of business trip, the hotel was terrific and exactly what we needed.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, July 2, 2014
Dear mark7390,

Thank you for your feedback on your overall stay and check in experience. Natalee is a wonderful ambassador for our hotel and I am happy she was able to assist you. I also wanted to send a special thank you for your law firm's business. We hope to see you again, whether busines or pleasure, whenever your plans have you return to the Palm Beach area.
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Gurnee, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

The hotel itself was good but our shuttle driver Maurice is what really made this property stand out! Maurice had the standard things that we have all come to expect in a shuttle driver - he knew the area, had some good recommendations on places to dine and was timely in getting us when we needed it. Where Maurice differentiated himself was in his connection with us as guest (Kevin and Brian), the fun stories we would all tell and the OUTSTANDING service he provided. Maurice is the reason that I would consider that hotel again if I was in West Palm Beach! Thank you Maurice for making our business trip more enjoyable.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, July 2, 2014
Dear Brian G,

Thank you for such wonderful feedback about our shuttle driver, Maurice. It is people like Maurice who definitely sets the bar and/or makes the difference in customer service. I have relayed your comments to Maurice and he extends his deepest gratitude. Thank you for choosing the West Palm Beach Marriott as your destination and we hope to see you again in the near future.
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Rockaway, New Jersey
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stayed for a week and we're impressed. Kind and professional staff, good bistro, nice pool, and definitely great shuttle to the beach and city place. We used it almost daily. I would definitely stay again. The room was comfy too!

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, June 17, 2014
Dear rcdenninger,

Thank you for such a great review! I am grateful of your intent to return. We have all one needs for both business and pleaure occasions as I'm sure you know. We look forward to hosting your return.
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MIAMI
Level Contributor
816 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
4 of 5 stars Reviewed June 9, 2014

Hotel has inviting lobby and beautiful landscaped grounds and pool area .On path to the pool, they even have an herb garden. While at the pool on Saturday afternoon, they had a guitarist and gave out free bottles of water ( a nice touch in the heat and humidity of summer.).Breakfast buffet in dining room was plentiful , with custom omelets, waffles, fruit, hot and cold cereal, muffins, yogurt, juice,etc. Concierge level rooms are clean and comfortable and have a mini refrigerator, safe, and small coffee pot.
It is a bummer that concierge is closed all weekend and only opens on Sunday at 5:30. I wish Marriott chain would keep the lounge open 7 days a week. Hotel has shuttle service to/from City Place, Clematis Street, or within a mile. Location is just a few blocks from Kravis Center.
The only negative event which could happen anywhere, was the fire alarm going off at 5:15am this morning and we had to walk down 10 flights of stairs and wait outside about 20 minutes. Thankfully, it wasn't anything serious. Hotel personnel are all very friendly and helpful.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, June 17, 2014
Dear MIAMISHEILA,

First, and foremost, I apoligize for the inconvenience caused by the fire alarm. It seems you were still able to maximize the hotel's amenties and services during your trip, which I am grateful. I hope the fire alarm incident will not deter you for returning to the West Palm Beach Marriott. Thank you for your review and for choosing us as your destination.
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NY
Level Contributor
60 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed June 7, 2014

No disappointments.
Convenient to airport and tri-rail.
Very clean hotel. Helpful staff.
Plenty of on-site parking.

Rooms:
Well appointed room.
Quiet room.
Large room
Normal size bathroom with good amenities.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ty L, Front Office Manager at Marriott West Palm Beach, responded to this review, June 17, 2014
Dear AnotherMark,

Thank you for providing feedback on your recent stay. I'm glad this business trip to West Palm Beach was productive. Hopefully, you had the chance to enjoy some of local downtown area, utilizing our complimentary shutlle. We look forward to hosting your return in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott West Palm Beach

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott West Palm Beach 3.5*
Number of rooms: 352
Official Description (provided by the hotel):
Enjoy various enhancements including a stunning guest room renovation inspired by the tranquil lifestyle and vibrant colors defining the West Palm Beach, FL, destination. Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle and on-site parking. ... more   less 
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach

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