This DoulbleTree doesn't live up to the standard set by the others. At check in, the desk clerk wouldn't accept the credit card with my wife's name on it unless she was present. I was okay with that, but the clerk wasn't very polite.
After making the reservation, I received my confirmation email which asked did I have any special requests. I am allergic to down and requested down-free pillows and bedding in a return email. My room had down pillows and bedding, so I called the front desk to let them know. The clerk said she'd send someone right up. I was hungry and ready to go to dinner, but I waited instead. About 40 minutes later I gave up and went to eat. When I got back from dinner, I called the front desk again. They said they would send someone right up. About 20 minutes later a housekeeper arrived with one foam pillow and no alternative bedding. I was on a business call, and talked on her loud radio with someone about their shortage of down-free bedding and pillows. Eventually they found what was needed and replaced the bedding.
This hotel is off the beaten path and although there is room service, there is no restaurant or bar area. The morning breakfast all tasted microwaved.
- Official Description (provided by the hotel):
- The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more less
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- Also Known As:
- Doubletree West Palm Beach
- West Palm Beach Doubletree