My family came with great expectations from viewing the images from the online gallery. We reserved of the two bed room as shown on website which claimed to include sleepnumber beds. We arrived and was disappointed from the time we walked in the room. We got our two bed rooms, but one bed was a pull out bed from the couch ( which was very uncomfortable ). There was no Jet bath tub as shown in the picture and also, the room smelled very unpleasant. As my family walked through the hallways, the staff, especially the housekeepers, were very unwelcoming. They didn't smile, even respond when I said "good day". Other than the bad service and rooms, my experience was a 3 out of 10. My family was very disappointed and my back still hurts from the bed.
- Official Description (provided by the hotel):
- The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. in West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more less
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- Also Known As:
- Doubletree West Palm Beach
- West Palm Beach Doubletree