We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Old hotel, but clean” 3 of 5 stars
Review of Hilton Palm Beach Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Hilton Palm Beach Airport to your Saves list
Hilton Palm Beach Airport
3.5 of 5 Hotel   |   150 Australian Avenue, West Palm Beach, FL 33406-1473   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Family Fun Package
Ranked #2 of 33 Hotels in West Palm Beach
Franklin, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Old hotel, but clean”
3 of 5 stars Reviewed September 24, 2012

We stayed at this hotel to attend a conference in the hotel. The hotel itself is close to the airport and has a free shuttle. You must call the hotel right as you land to let them know of your arrival. If you don’t call right away, you may have to wait a while to get picked up.

The hotel itself is old, but the room was clean. The staff was friendly and accommodating. The doorman was kind and took us to a local shopping area outside of the hotel's normal driving schedule. There is a business center in the hotel, so you can print your boarding passes when needed.

We ate the buffet breakfast in the hotel, which was helpful since we didn't have a lot of time. It was expensive, but good for a quick meal. The lunch provided by the hotel was mediocre at best. Don’t expect a great meal here.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    222
    108
    51
    25
    21
See reviews for
67
62
38
174
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Naples, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 17, 2012

The Hilton was very near the airport. It was a good distance removed from any major attraction. The hotel was clean.The room was small but had a comfortable bed and a large TV. The hotel had one restaurant which was decent (breakfast had a great buffet....lunch was not good). The indoor bar was nice and spacious. The staff was friendly. The pool and jacuzzi were clean and had a lake view. The pool bar was ugly. It looked like a cement shack which happened to be closed because of rain.The seating was old lawn furniture from the 70's. I would recommend it for a business traveler but certainly not for a vacation.

Room Tip: The rooms were standard but clean and comfortable
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 12, 2012 via mobile

This hotel exceeded my expectations. Sure it is dated. But they have the largest LCD screen tv I have ever seen in a hotel. The rooms are always clean. Plenty of hot water and reliable wireless Internet. All three are very important to us when we travel. Best of all the people are beyond friendly.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 7, 2012

This hotel meets your needs. Above average service and hospitality. Hotel is a bit dated, but it is priced right, location is great and pool area is relaxing, but a little loud with some jet traffic. This is not a resort but a a more than adequate hotel.

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Palm Beach, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 5, 2012

Stayed at the Airport Hilton in West Palm Beach, Florida this past Labor Day weekend. It was also my High School Class Reunion. Everything was an easy and a pleasant experience from the online reservation to check in. The Tiki Bar was serving Happy Hour by the pool.which also has a boardwalk by the Lake. We had a fabulous lunch buffet by the Veranda Restaurant in the hotel. The evenings were in Club 10 the spacious bar and lounge. The location is right at the Airport so it was easy for the out of town attendees to get there. Close to I-95 for anyone driving.
The room was clean, comfortable and had everything we needed. The prices for everything were very reasonable - great place to go for a reunion or vacation.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orange park
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2012

My daughter and I were making a quick trip to Miami and decided on this hotel due to my Gold status with Hilton and its great price and proximity to the interstate. We weren't expecting much, just a place to sleep after a long day, but I must say we were both pleasantly surprised. Hotel was easy to find and in a great location, near the interstate and close to the City Place (great for dining, shopping, or strolling). The grounds and exterior were clean and had a nice appearance. The only slight disappointment was that we had to ask for our Gold status upgrade and amenities, is always nice when these are just conveyed to you without having to ask. The room was spacious and clean, breakfast was great, we were just overall very satisfied and glad we chose this Hilton.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2012

I am a diamond member and I have been staying at this hotel for the last 7 years. This place was nice at one time however the windows leak during heavy rain which in turn drenches the carpet, that compounded with the humidity spellsMOLD!! If you doubt me and stay there go to the wall and peel back a piece of carpet. If you have any allergies stay away from this property, doubletree is down the road and newer, plus free cookies. The carpets are really nasty and would not put a bare foot on them.

On a good note the staff is friendly, and the property has a nice pool if you don't mind aircraft flying low over your head.

In summary this place needs allot more than their 36 in plasmas. Needs new carpets, windows and fixtures, total revamp!!!! I have no idea if friends of the owners are writing good reviews however DO NOT BELIEVE WHAT YOU READ I AM BIAS AND THIS PLACE IS TERRIBLE!!!!!

Room Tip: Don't do it if you do/did, I told you so........
See more room tips
  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houman E, Manager at Hilton Palm Beach Airport, responded to this review, August 27, 2012
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We are working with both our maintenance and housekeeping teams to ensure that we correct the issues that you mentioned. Again, we apologize for the inconvenience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

Lina Garcia, RM
561-684-9400
lina.garcia@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Palm Beach Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Avenue, West Palm Beach, FL 33406-1473
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in West Palm Beach
#5 Romantic Hotel in West Palm Beach
#6 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
Located adjacent to the Palm Beach International Airport and minutes from the Palm Beach County Convention Center. Complimentary airport shuttle service and WiFi provided. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hilton Hotels, Orbitz, Expedia, Hotels.com, Cheap Tickets, BookIt.com, getaroom.com, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hilton Palm Beach Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton

Owners: What's your side of the story?

If you own or manage Hilton Palm Beach Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.