After receiving an attitude at La Quinta we chose this hotel.It was GREAT and after all the bad reveiws of the other hotel I'm glad.they honored our coupon,were friendly and it was one of the nicest rooms of our week long road trip

We arrived at 2:00am tired and frustrated and met with the most pleasant and happy man at the front desk. Nahim greeted us like we were old friends coming back for a visit - taking care of our needs quickly and efficently. In addition to Nahim each hotel staff person we dealt with was welcoming, pleasant and very knowledgable. What also impressed me - there was always 1-2 managers walking each area checking that everything was up to parr.
The rooms and amenities are excellent. An extra added bonus is the computerized information center in the lobby - from restaurants, places of interest, to local events - you can get anything you need here. Every hotel should have this.


This hotel is a "must stay" if you're coming into PBI.

Terri C

Palm Beach Holiday Inn offers parking if you're flying out of PBI. They have a great shuttle service and are less expensive than the airport. The staff (particularly Mariah) is helpful and treats you as if you were an overnight guest, not just a parker.

I travel several days per month and it may be over two months or more between stays at this hotel. Many times I see a different person at the firont desk each time they are very welcoming and always with a smile. However on my most recent visit I happened to met at the desk a familiar face to me. Her name is Mariah. Of course it is easier for me to remember a person as I see far less people per stay at a hotel than she sees guests each day. What amazed me was that she not only remembered my face as someone who as been here before but that she remembered my name and without me saying anything she had my paperwork out and ready to process my stay. Plus she has one of the warmest smiles I have ever seen that really makes you feel important and appreciated that you are here. Mariah is truely a great asset to this hotel.