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“Multitasking Experts” 4 of 5 stars
Review of Holiday Inn Palm Beach-Airport Conference Center

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Holiday Inn Palm Beach-Airport Conference Center
3.0 of 5 Hotel   |   1301 Belvedere Road, West Palm Beach, FL 33405   |  
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Ranked #12 of 34 Hotels in West Palm Beach
Jacksonville, Florida
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Multitasking Experts”
4 of 5 stars Reviewed October 17, 2012

This staff can function on a completely different level. It was amazing how they maneuvered through a typical day that was nothing short of fantastic service. Multitasking is a breeze for them without error. They go well beyond the call of duty and make you comfortable from the moment you walk in the lobby. Scott & Lil, hats off to both of you – GREAT job and you love what you do, imagine that!

Room Tip: Ask for the 11th and the 12th floor facing the ocean. Nice view East side of property.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager1301, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this review, October 19, 2012
We appreciate your review; and pleased that your hotel experience was wonderful. I will ensure that both Scott and Nil receives the recognition they deserve and look forward to your next visit. Thank you for your comments!!!
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347 reviews from our community

Traveler rating
    156
    99
    48
    17
    27
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107
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Griffith, Indiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2012

After receiving an attitude at La Quinta we chose this hotel.It was GREAT and after all the bad reveiws of the other hotel I'm glad.they honored our coupon,were friendly and it was one of the nicest rooms of our week long road trip

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2012

We arrived at 2:00am tired and frustrated and met with the most pleasant and happy man at the front desk. Nahim greeted us like we were old friends coming back for a visit - taking care of our needs quickly and efficently. In addition to Nahim each hotel staff person we dealt with was welcoming, pleasant and very knowledgable. What also impressed me - there was always 1-2 managers walking each area checking that everything was up to parr.
The rooms and amenities are excellent. An extra added bonus is the computerized information center in the lobby - from restaurants, places of interest, to local events - you can get anything you need here. Every hotel should have this.


This hotel is a "must stay" if you're coming into PBI.

Terri C

Room Tip: Our room on 11th floor was great.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager1301, General Manager at Holiday Inn Palm Beach-Airport Conference Center, responded to this review, October 15, 2012
Hello Teresa C, Thank you for taking time to share your feedback with us and the Trip Advisor Community. We know how important a long travel day can take a tole on you, so we're pleased to hear that Nahim made your traveling easier. We are so happy that your experience was great. Our team takes great pride in our facility and strives to exceed each guest’s expectations. If your travels bring you back to the West Palm Beach area we look forward to welcoming you back as a repeat Holiday Inn guest. Thanks again for sharing your thoughts. We look forward to seeing you in the future.
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Washington DC, District of Columbia
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 5, 2012

Palm Beach Holiday Inn offers parking if you're flying out of PBI. They have a great shuttle service and are less expensive than the airport. The staff (particularly Mariah) is helpful and treats you as if you were an overnight guest, not just a parker.

Stayed October 2012, traveled on business
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 27, 2012

I travel several days per month and it may be over two months or more between stays at this hotel. Many times I see a different person at the firont desk each time they are very welcoming and always with a smile. However on my most recent visit I happened to met at the desk a familiar face to me. Her name is Mariah. Of course it is easier for me to remember a person as I see far less people per stay at a hotel than she sees guests each day. What amazed me was that she not only remembered my face as someone who as been here before but that she remembered my name and without me saying anything she had my paperwork out and ready to process my stay. Plus she has one of the warmest smiles I have ever seen that really makes you feel important and appreciated that you are here. Mariah is truely a great asset to this hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronxville, New York
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 15, 2012

When we checked in, we gave them cash for the room, and a credit card for the incidentals. A new policy they have, which we did not know, was that they put a $100.00 hold on your credit card, not for incidentals, but to be used to replace things in the room, if they find things missing. The hold is released upon check-out. If you don't want the hold on your credit card, then I would recommend you not stay here.
It is close to the airport, and the transportation between the hotel and the airport is not a shuttle, but a private individual.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longwood, Florida
1 review
5 of 5 stars Reviewed September 9, 2012

I come down here about every 4 to 6 weeks and This hotel always will take good care of you. The same familiar faces are working here and they do a great job making you feel like part of the family. Night Manager Scott Cotton does what it takes to get you checked in asap. Any problem that I have had he takes care of it. And Lisa (bartender) always smiling and takes great care of you whether there are 3 or 33 people needing service.
See you all again soon!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Palm Beach-Airport Conference Center

Address: 1301 Belvedere Road, West Palm Beach, FL 33405
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Palm Beach-Airport Conference Center 3*
Number of rooms: 199
Official Description (provided by the hotel):
Discover all that West Palm Beach has to offer at the convenient, comfortable and affordable 199 room, Holiday Inn Palm Beach Airport Hotel. You are in the heart of all the excitement, shopping, dining, entertainment, the arts, golfing, and business. Located just off I-95, a half a mile from the Palm Beach International Airport (PBI) and minutes away from The Palm Beach County Convention Center, The Kravis Center, Cityplace, Downtown Clematis, Palm Beach and surrounding golf courses you will spend less time traveling and more time enjoying your visit. ... more   less 
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Also Known As:
Holiday Inn Palm Beach Arpt - Conf. Hotel West Palm Beach
Holiday Inn West Palm Beach
Holiday Inn Conf Center
West Palm Beach Holiday Inn

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