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“Good stay for money” 4 of 5 stars
Review of BEST WESTERN Palm Beach Lakes

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BEST WESTERN Palm Beach Lakes
2.0 of 5 Hotel   |   1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023   |  
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Ranked #8 of 33 hotels in West Palm Beach
West Palm Beach, FL
2 reviews
“Good stay for money”
4 of 5 stars Reviewed May 7, 2013

the hotel staff is amazing! Very friendly! Pets are allowed, the breakfast is yummy, and lots of space to eat, whether inside or outside on the patio by the pool. First time I stayed, the room smelt musty, but that is florida for you. Second time I statyed, I had a better room. Room was clean, and the bed is really comfy.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 15, 2013
Dear JillJ,

I enjoyed reading your review. I hope your furry friend enjoyed the stay as well. Our staff prides themselves on genuine kindness and hospitality and I am glad you found this to be evident. Providing clean and comfortable accommodations within a tropical oasis is our goal and I am happy you enjoyed your stay.

Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Boynton Beach, Florida
Top Contributor
87 reviews 87 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 7, 2013

Stayed here for Sunfest, rooms are very clean, beds are great , fresh sheets and lots of pillows 4 per bed that were really fluffy. Had a nice vending area with ice cream machine, washers and dryers the vending room was clean. Breakfast in am was good, needed a few more toasters and waffle makers but overall great place to stay. Shuttle service was good, many people staying for graduation ceramonies downtown aside form Sunfest. Overall great stay, location is on main road so some road noise, chinesse rest. right next door and Target and McDonalds a hop and skip away

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 15, 2013
Dear Mamashuz,

Wow, thank you for staying with us during Sunfest. The event is great and being one of the host hotels for many travelers during this time I am glad to find you enjoyed your stay. I love the fluffy pillows, and bedding as well. Please visit us again, the shuttle will be waiting.

Regards,
Michael Clark
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London, United Kingdom
1 review
5 of 5 stars Reviewed May 6, 2013

Was disappointed as we approached the hotel, but that soon changed! Walk in the lobby and we just smiled. Very friendly and quick check in, and they were happy for us to select an available room. Outside area is wonderful, with good pool and a lot of other facilities and areas, including BBQ. Room was good, clean and well fitted. Breakfast was very good and leisurely, inside or outside. Drivers of the shuttle were brilliant and almost tour guides, nothing was too much trouble.
We would stop here again and recommend it for any type of visitor.

Room Tip: Rooms at the rear are not disturbed by pool area users.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with clever-hotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 15, 2013
Dear AlfredT,

Thank you so much for your top rating. It is great to learn our shuttle drivers are much more than just safe drivers, that they offer some great information. Please visit us again.

Regards,
Michael Clark
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Saint Cloud, Florida
1 review
5 of 5 stars Reviewed May 5, 2013

We came down for a wedding, May 3rd-5th. The hotel staff was very friendly, the rooms were clean and the bed was great. Especially enjoyed the tropical atmosphere surrounding the pool area, they even had an outdoor chess board. It is definitely a place that we would stay at again when we are In the area.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 7, 2013
Dear CMBass43,

Wow I truly appreciate your top rating. Please visit us again.

Regards,
Michael Clark
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Melbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

My stay was for business but also Sunfest weekend. The continental breakfast was good with hard boiled eggs, waffle batter servings premeasured to cook fresh, juices, bagels, cereal, yogurt - very nice selection. The staff was pleasant and helpful even though it was a very busy sold out weekend for Sunfest event. Nice pool area with tropical landscaping. Rooms were older but clean with mini frig and microwave. generous vanity area in bathroom. very convenient location for restaurants, clubs, shopping.

Room Tip: ask for pool view if available
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 7, 2013
Dear Mary h,

I am glad to find a top rating from your recent visit. True our Hotel was quite busy during the Sunfest Weekend. Word is out on the great special hotel we have here in West Palm Beach. Please visit us again, keep in mind the palm beach outlet mall which will open in 2014 will be just a few steps away.

Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

As soon as we walked in my daughter thought it was a palace it was very nice in the Lobby check in was very fast and breakfast was awesome I must say the pool area was very very nice we enjoyed this place very much.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 7, 2013
Dear Mark V,

Thank you for your top rating. We are glad to be your West Palm Beach Tropical Palace. Please visit us again soon.

Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Charlotte
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

We really enjoyed our stay here on April 21, 2013. The hotel was very clean and priced right. Close to the Port of west Palm Beach. There are many restaurants nearby and a Target store in case you forgot anything.
The staff was very helpful and friendly. Even sat down with us and suggested places to go for fun and food.
I was really impressed with the pool area/courtyard.. Beautiful and relaxing.
Breakfast in the morning was good. Make yourself waffles, fruits, breads and yogurt.
Definitely would go back.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review, May 7, 2013
Dear rnclnc_13,

Thank you for your top rating. Please visit us again and I hope we can share some more recommendations.

Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#14 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Palm Beach Lakes 2*
Official Description (provided by the hotel):
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. Free high-speed internet, 60' heated pool and complimentary passes to nearby Bally Fitness Center. Van service to PBI, Port of Palm Beach, Downtown CityPlace and within 4 miles ($18. per room/per stay). Complimentary deluxe continental breakfast,guest laundry, business center, Gas Grill/Picnic Area, AAA approved. Next door to Target, two miles from downtown CityPlace. Recipient of 2009 Best Western Director's Award for outstanding quality standards. ... more   less 
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western

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