This was a very clean comfortable room, but unfortunately we were given a room with an exterior door. Around 5 AM the garbage truck lifting up the dumpsters to empty them made a tremendous crashing sound that could have woken the dead. I would think that the hotel would include in their contract to not allow the garbage to be picked up until 10AM or later in the day. Around 8AM the hotel cleaning cart rolled by the door also very loud. Seems like the cart could be given pneumatic wheels with air in them to make them quieter.
The room itself was very nice typical for a Best Western. I can say that the room did not smell of cleaning products which is very important for me. If it wasnt for the outside noise I would have rated this stay a lot higher.

I asked tripadvisor to delete my previous post because the hotel was very concerned about its message. In dealing with the hotel and GM Bill, they were concerned and took action immediately. Kudos to them for caring. I was not given anything for changing my post nor was I compensated/refunded (I would not accept if offered). The hotel dealt with the issue and the misunderstanding was solved.

That said, I still have grave concerns about the cleanliness of the hotel and have reposted my pictures. Regardless of the response, pictures do not lie. The hotel has serious issues with the state of their bathrooms and it did not appear the housekeeping staff cleaned according to industry standards (you be the judge-I am not stating an opinion). I had issues with accumulated dust, hair everywhere (not my own), ants, and cracked tiles.

This property is rated poor because of these issues. They do care and are willing to discuss any problems you have with your room. I was only there one night and found the place subpar for the area, cost, and brand.

Best Western,West Palm Beach,Fl on Palm Beach Lakes Blvd is like home away from home,including Family!
When I stay there it's just like being at home with my Family.I have actually stayed there for two months straight while going through treatments for Cancer and everyone took very good care of me.They are reasonably priced,clean and the Staff are very obiliging.They make sure your every need is met.They are also located near Down Town Palm Beach with many Restaurants near by.

This BW has a great location!!! The hotel has had some recent renovations and upgrades. However; the doors and locks are weak, as I had complained to front desk!! As a BW Diamond Elite Member and avid So. Fl., wreck diver, use this hotel on a regular basis!!

Front Desk Personnel and management is always Friendly and Courteous!!