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All 34 West Palm Beach hotels

BEST WESTERN Palm Beach Lakes: Traveler Reviews

2.0 of 5
1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
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225 reviews from our community

Traveler rating
    84
    72
    35
    16
    18
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Families
61
 
Couples
57
 
Solo
19
 
Business
39
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hotton, Belgium
1 review
“Opinion about your hotel”
4 of 5 stars Reviewed February 28, 2013

Wonderful place, beautiful garden, friendly staff(especially Richard the shuttle driver).

Nothing to complain appart from:

- No opportunity to order a drink in the hotel, no opportunity to have a lunch on the beautiful terrasse of the hotel.

- Breakfast is really not enough furnished(espresso would be great, more cheese and assortment of food as well)

- An English breakfast until at least 10am would be nice.


But anyway we will come back next year with a friend´s couple.



Greetings




Simon et Dominique

Room Tip: Garden side for the rooms is really perfect!
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Simon d about BEST WESTERN Palm Beach Lakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review
March 1, 2013
Dear Simon d,

Thank you for your great review and mentioning the great staff here as well as our lovely tropical gardens. We will consider your other requests and please visit us again with your friends and family.

Regards,

Michael Clark
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Sebastian, Fl
1 review
2 of 5 stars Reviewed February 27, 2013

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Best Western

Ask Louis S about BEST WESTERN Palm Beach Lakes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review
March 1, 2013
Dear Louis S,

Thank you for your comments regarding your stay. We do offer our guests third party menu's to order from and forgive us if this information and or the vendor was not able to satisfy your needs. Keep in mind we value our guest feedback and we will contact all of the vendor information to make sure it is current and they are able to service our guests needs. We look forward to the opening of the new Palm Beach Outlet mall just next door (October 2013)which will have plenty of dining options to walk to.

Regards,

Michael Clark
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Buon hotel, nice hotel.”
4 of 5 stars Reviewed February 18, 2013

We spent our new year's holiday, in this hotel, WE found it perfect, clean room, good american breakfast, sited close to downtown and very confortable. Adeguate price. We reccomand this hotel..............................

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gianni C about BEST WESTERN Palm Beach Lakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Good Hotel”
3 of 5 stars Reviewed February 17, 2013

This is a good hotel that provides the basics. The rooms are clean and the staff is friendly. The complimentary continental breakfast is average for this level of hotel. This place is probably a bargain compared to other hotels given it's high rent location.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jorden N about BEST WESTERN Palm Beach Lakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murray123, General Manager at BEST WESTERN Palm Beach Lakes, responded to this review
February 19, 2013
Dear Jorden N,

Thank you for your nice review. Our staff works hard to make sure the rooms are spotless and are genuinely friendly. We like to think we are an excellent value for the area and we look forward to hosting your stay again.

Regards,
William Murray
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Senior Contributor
45 reviews 45 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
20 helpful votes 20 helpful votes
“Convenient location but run of the mill”
3 of 5 stars Reviewed February 15, 2013

This hotel looks great from the road and comes with a premium price, especially during "peak Florida tourism season" which apparently is whenever there is snow up North. The grounds are very nicely manicured and the lobby is pretty impressive until you have to encounter someone who works there. Not exactly on top of their craft. Once you have managed to get checked in it is off to your room which would be pretty nice if this was named something like Budget Value Inn or Mom & Pops Middle of Nowhere Lodging. Outside access should have been a tip off or maybe the rotting balsa wood door. Inside the room is just ok. Clean and cramped, extremely basic. Quiet except for the noisy AC and balcony dwelling neighbors who may or may not decide to go inside and shut up at a decent hour. Breakfast is standard continental. Stay here if on business and you get some sort of discount or have to be here off season. Otherwise go somewhere more in line value wise. You will not get what you pay for here.

Stayed February 2013, traveled on business
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Ask The8racer about BEST WESTERN Palm Beach Lakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murray123, General Manager at BEST WESTERN Palm Beach Lakes, responded to this review
February 19, 2013
Dear The8racer,

We appreciate your review of our classic style Hotel. True, the grounds and lobby are quite nice and many guests rave about the relaxing tropical ambiance of the surroundings. I am happy you found the breakfast and cleanliness acceptable. Forgive us if you feel the price was a bit high for your budget but we do find ourselves in line with other comparable properties in the area as you mentioned during our Peak season. I hope you find time to visit again.

Regards,
William Murray
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Additional Information about BEST WESTERN Palm Beach Lakes

Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western Palm Beach Lakes Hotel
Best Western West Palm Beach
West Palm Beach Best Western
Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in West Palm Beach
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. Free high-speed internet, 60' heated pool and complimentary passes to nearby Bally Fitness Center. Van service to PBI, Port of Palm Beach, Downtown CityPlace and within 4 miles ($18. per room/per stay). Complimentary deluxe continental breakfast,guest laundry, business center, Gas Grill/Picnic Area, AAA approved. Next door to Target, two miles from downtown CityPlace. Recipient of 2009 Best Western Director's Award for outstanding quality standards. ... more   less 
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