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“Convenient location but run of the mill” 3 of 5 stars
Review of BEST WESTERN Palm Beach Lakes

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BEST WESTERN Palm Beach Lakes
2.0 of 5 Hotel   |   1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023   |  
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Ranked #6 of 34 Hotels in West Palm Beach
Certificate of Excellence
Level Contributor
99 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Convenient location but run of the mill”
3 of 5 stars Reviewed February 15, 2013

This hotel looks great from the road and comes with a premium price, especially during "peak Florida tourism season" which apparently is whenever there is snow up North. The grounds are very nicely manicured and the lobby is pretty impressive until you have to encounter someone who works there. Not exactly on top of their craft. Once you have managed to get checked in it is off to your room which would be pretty nice if this was named something like Budget Value Inn or Mom & Pops Middle of Nowhere Lodging. Outside access should have been a tip off or maybe the rotting balsa wood door. Inside the room is just ok. Clean and cramped, extremely basic. Quiet except for the noisy AC and balcony dwelling neighbors who may or may not decide to go inside and shut up at a decent hour. Breakfast is standard continental. Stay here if on business and you get some sort of discount or have to be here off season. Otherwise go somewhere more in line value wise. You will not get what you pay for here.

Stayed February 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murray123, General Manager at BEST WESTERN Palm Beach Lakes, responded to this review, February 19, 2013
Dear The8racer,

We appreciate your review of our classic style Hotel. True, the grounds and lobby are quite nice and many guests rave about the relaxing tropical ambiance of the surroundings. I am happy you found the breakfast and cleanliness acceptable. Forgive us if you feel the price was a bit high for your budget but we do find ourselves in line with other comparable properties in the area as you mentioned during our Peak season. I hope you find time to visit again.

Regards,
William Murray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
    257
    197
    69
    30
    23
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171
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118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Traverse City, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

This hotel was a great value! The hotel is somewhat older, but very well maintained. The grounds and pool area are beautiful and our room was very "fresh" with newer carpet and bedding. Our room was in the back building so we had a very quiet stay. The hotel is conveniently located right off of highway 95.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murray123, General Manager at BEST WESTERN Palm Beach Lakes, responded to this review, February 19, 2013
Dear Steven M,

We are humbled and great-full for your top rating. We Value a Senior Reviewer's opinion and look forward to hosting you during a future visit.

Regards,
William Murray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porlamar, Venezuela
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 10, 2013

Good location with everything you need close to the hotel. Nice large pool. Breakfast area a bit small, but this goes for most hotels of this class in Florida, the selection was ok and there is outside seating, too. Enjoyed the stay a lot, we prolonged for another two days and the staff was quite helpful.

Room Tip: Try to get a room NOT facing the busy road/parking lot but towards the poolside.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 10, 2013 via mobile

If you are looking for a place to stay for one night- maybe two, this would be OK. Needless to say, the room had a lot to be desired. It had an outdoor entry, which meant if you were unlucky like myself, you had neighbors who smoked and yelled to one another on the balcony every morning at 6:30am. The room itself was very basic; it had a bit of a musty odor and I noticed the bed covering had white stains on them. So I took them off immediately. The one perk was that there was a target right next door to get simple groceries. But I would definitely not stay here again.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 4, 2013 via mobile

We required a room for one night only and it was ideal. Perfect location to where we needed to be. Very clean with all amenities. The only down side - remote for tv did not work! Would recommend for a short stay.

Stayed February 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkland, Washington
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 30, 2013

Thank you for a great stay at your hotel. The room was beautiful and very clean. This location is great, across from a small mall, just blocks from I-95, a couple exits away from the airport, about five miles from the beach, and four miles from downtown W. Palm Beach and the nice intracoastal waterway along Flagler Drive.

One suggestion to make your hotel even better would be to change the later check-out time (12:00 pm) to 11:00 am, so that all rooms will be cleaned and ready when people check in at 3:00 p.m. If that is done, your place would be pretty much perfect.

Room Tip: These rooms seem to be well insulated, so you don't hear through the walls/floors--thank you for...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in West Palm Beach
#6 Romantic Hotel in West Palm Beach
#7 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Palm Beach Lakes 2*
Number of rooms: 135
Official Description (provided by the hotel):
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. 60' Heated pool, landscaped courtyard, covered patio, picnic/grill area, guest laundry and business center. Free parking and wireless internet. Van service to Palm Beach International Airport, Downtown CityPlace, Convention Center and nearby shopping and restaurants (3 miles)is available at $20. Per room/per stay. Port of Palm Beach (Bahama Celebration Cruise)transportation is $25 per room/round trip. Complimentary deluxe continental breakfast is served from 6 to 9.30 A.M. Daily. AAA approved. Across the street from Palm Beach Outlets Shopping Center, next door to Target. Restaurants in walking distance. ... more   less 
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western

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