We stayed here after a long day of travel. My family was exhausted and we were looking to relax and crash for a good nights sleep. Unfortunately we dined in the restaurant and ordered 2 dishes that had chicken. Shortly thereafter, my 8 year old twins got ill. I ate the dish, and I got sick. I fed my husband the leftovers in the room and he got sick. Lovely. They discounted the meal, thankfully. Then we had a waiter who "forgot" to mention no refills on milk for the kids so he could ring up the ticket. $12 for my kids to have a glass and a half of milk?! I love how he played dumb to the ploy. Rooms were dirty, hotel was dirty, pool was cold and dirty with pool equipment laying around. The real kicker was when our 8 year old almost went missing as we were packing up the car. She got lost and the front door staff instructed her to use the STAIRWELL ....to do what?! That's a parents worst nightmare. We eventually found her lost in the stairwell. Front desk seemed nonchalant at best as I frantically looked for our daughter. Overall huge nightmare. Would never stay here again!
- Official Description (provided by the hotel):
- Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport is ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. Our Palm Beach Airport hotel features convenient amenities such as free onsite parking, free property-wide WiFi and onsite restaurant. Start your day off right with a made-to-order breakfast from Great American Grill. Keep up your routine at our 24-hour fitness center. Each guestroom of our Palm Beach Airport boasts the Hilton Garden Sleep System® beds, flat-screen TVs, microwaves and mini-fridges. Stay productive while on the road with free in-room WiFi, large workspace and room service. End your busy day in Palm Beach with refreshments from the Lounge or relax by the outdoor pool. ... more less
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- Also Known As:
- Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton